Fragrancesampleshop Opiniones 

123
TrustScore: 3.5 sobre 5

3,3

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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

The fragrances came quickly and seem completely genuine. There was an issue with the free sample not coming initially, hence four stars but this was resolved quickly and communication wad excellent. W... Ver más

Valorada con 5 estrellas sobre 5

It was good to get an option to try a perfume sample for a small sum, as it's an expensive fragrance & I was unsure I'd like it enough to fork out. It took longer to arrive than I'd expected but it ar... Ver más

Valorada con 5 estrellas sobre 5

Samples arrived well packaged and clearly labelled (with fragrance names printed on the actual bottles).Bottles even had lids on them and so it was obvious that the company is not using cheap material... Ver más

Valorada con 1 estrellas sobre 5

Sample sent was not the actual sample requested as went on to purchase the fragrance which smelt completely difference and didn’t like. Also went to fragrance store to double check. No repl... Ver más

Información sobre la empresa

  1. Proveedor de cosméticos y perfumes

Escrito por la empresa

Hundreds of fragrances samples from various leading brands for you to try!


Información de contacto

3,3

Medio

TrustScore: 3.5 sobre 5

123 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,3

Todas las opiniones

(123)

17 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Terrible experience

Terrible experience, the sample was a fake such a waste of money

23 de febrero de 2024
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Respuesta de Fragrancesampleshop

Hi Sonja,

All our samples and fragrances are 100% genuine and authentic.

Kind regards

Valorada con 5 estrellas sobre 5

Well worth it

Quick delivery, well packaged, as described, clearly labelled, will definitely order again,

30 de enero de 2024
Valorada con 1 estrellas sobre 5

No responses to emails and no item

Ordered item but noticed delivery address was incorrect, emailed supplier 1 minute after confirmed order detailing deliver address incorrect and to use billing addresses, no reply so I sent another email the next day, again no response, standard email received stating item dispatched but still no response to my emails, item delivered incorrectly and still no response, How can a business not respond to 3 emails, this is a basic and good supplier ethic, disappointing as I have paid but still no received my item.

Received email from fragrancesample apologising and advising emails went into there junk box and was a system error at there end, they advised item would be sent out with a free sample for any inconvenience and asking could review be removed, again no delivery and no response to emails, could you please give response to trust pilot on why you are not responding to my emails and why I still haven’t received my item I paid for, especially after the fault being at your end, cannot believe this is how you treat customers.

25 de enero de 2024
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Respuesta de Fragrancesampleshop

Hi Scott,

Very sorry for any inconvenience caused. For some reason your emails went to our junk box I will response immediately.

We are still not receiving your emails. We are trying to get in contact with you can you please send us a message on our live chat so we can resolve this for you.

Kind regards

Valorada con 5 estrellas sobre 5

Love!

Lots of niche fragrance samples on offer, I’ve tried 20 so far! I bought x4 to start and then another 15 and got a free one! (Valaya)

26 de diciembre de 2023
Valorada con 3 estrellas sobre 5

Glad I bought the sample…nice enough…

Glad I bought the sample…nice enough but doesn’t last the day.The sample saved my £250.Any free samples would be appreciated and I will endeavour to give you some honest and concise feedback.Many thanks.

26 de diciembre de 2023
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Respuesta de Fragrancesampleshop

Hi Gareth,

Thank you for your review however I believe leaving us a fairly low review for not receiving a free sample for a £9.98 order is a little harsh. We do give free samples but only on orders over £30 like all other leading fragrance sample websites.

Kind regards

Valorada con 2 estrellas sobre 5

Beautiful scent that I ordered

Beautiful scent that I ordered
But had leaked so the sample
Wasn’t really helpful.

Packaged well on the outside
But sample bottle wasn’t twisted enough on lid

Even though I did get to smell but just didn’t get to sample properly on skin .

Prompt delivery

27 de agosto de 2023
Logotipo de Fragrancesampleshop

Respuesta de Fragrancesampleshop

Hi Michelle,

Really sorry to hear that. If we had known we would have sent you a replacement out. Very sorry for any inconvenience caused. If you can contact us we can sort this out for you.

Kind regards

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