We are missing parts for the order. We have left you six messages and several emails, but never have gotten a reply. There’s no way to get a hold of you. You get caught in your answering service machi... Ver más
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Consulta las opiniones de los clientes
This is the most disappointing experience I’ve ever had with a company. The customer service is non existent and no one knows where their product is to tell me about the order status. The website stat... Ver más
We were early purchasers of Frame It All’s fences and have had two years enjoying it. We have taken many pictures of our gardens. The fence is in pristine condition and provides a perfect backdrop…wit... Ver más
I had a couple of conversations with one of your employees John. He was so helpful and experienced that it made the ordering process easy. Also I found your product on the Home Depot web site,... Ver más
Información sobre la empresa
Información proporcionada por diversas fuentes externas
Frame It All is your gardening solution for beautiful, easy-to-install raised beds, garden borders, landscape edging, greenhouses, animal borders, trellises and sandoxes
Información de contacto
375 E. Third Street, 27591, Wendell, Estados Unidos
- 800-914-9835
- support@frameitall.com
- frameitall.com
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 36% de las opiniones negativas
Suele responder en menos de 1 semana
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Quality product
My order arrived timely and in excellent condition. This is the third garden raised bed I have ordered. My previous beds have seen two seasons and are still in excellent condition.
Samples
Ordered samples to see what they looked like. Still making up my mind. Shorter and darker then I need.
Fence product
Although it will not work for us because the pieces go together and we wanted to leave space between each slat, the product is exceptional.
The wrong items were sent
The wrong items were sent. This is what I ordered and did not getREPLACEMENT PARTS for: Stack & Extend Veggie Wall Kits
Part # 9 - Upper Vertical Tube (straight)
$2.99/ea
This item was donated to our non profit…
This item was donated to our non profit family resource center, we were very excited to receive it. It was exactly what we needed for children to be able to enjoy! The size is great, fit many people. The shade canopy is a great addition, and great cover for when not in use!
The instructions was not explained…
The instructions was not explained thoroughly, and the office never answers the phone. If you have questions that did not like the service
C'mon people you're better than this!
Order and delivery fine. Missing a piece and a set of 3 way brackets. Called and left 3 messages in 3 days and no one in the garden dept responded!! No big deal about missing pieces but customer service doesn't exist or it's just horrible. No way to tell since no one has called back. If is isn't resolved immediately my Google review will be even worse!!
Easy to Install Frame it all
I have used frame it all products for my raised bed gardens for going on 10 years. They are easy to put together and look nice once constructed/
My order arrived promptly
My order arrived promptly, it was well packaged, and the pieces are just what I was looking for. I would recommend frame it all to anyone!
Customer Support
I accidentally placed this order and immediately contacted their customer support the same day. Since it was a Sunday, I expected to hear back from them the next day; instead, I got a shipping notification. I tried again to contact support. Nothing. I tried the following day, but still nothing. The items arrived, and I am still trying to get someone from customer support to help me return them. I will be charged for the shipping back even though I contacted them within 2 hours of placing the order to cancel it. The items themselves are just as described and came in good condition. I wish someone had contacted me so we didn't have to go through all this hassle.
Everything arrived broken
Everything arrived broken and I have not been answered back by the company on how they will fix this issue
Raised Bed Review
Purchased 4 2x4 raised beds packages. Items arrived relatively quickly. Although some items were damaged upon receipt Frame It All customer service responded to my phone call by immediately sending replacement parts.
The easily assembled finished products are great.
Fast accurate service
Fast accurate service. The raised bed greenhouse is exactly the size I have been searching for: 4 ft by 4 ft, two of the will perfectly cover my 4x8" raised beds. The modular raised beds are sturdy and easy to assemble. Thanks!
The assembly was very easy and…
The assembly was very easy and everything was well thought out including down to the plug slot for a screw driver to pop ( in case anyone makes a mistake which I tend to do).
Check ALL parts before assembly.
Arrived w/ broken parts critical to garden bed construction. Took time to discover broken parts due to individual bag packaging (not planks). Was also missing critical peg, which cannot be substituted. FedEx return label was provided, but no credit received, after 2+ weeks.
Horrible customer service and horrible…
Horrible customer service and horrible directions. Not easy to put together, and the company makes the customer pay for returns which cost almost as much the product. Will never, ever buy from them again.
our garden club was pleased with the…
our garden club was pleased with the solidness of the samples i showed at our last meeting
The product was easy to install and go…
The product was easy to install and go well with my garden design.
The product I purchased is IMPOSSIBLE…
The product I purchased is IMPOSSIBLE to put together. The instructions are awful and the product is awful. My wife and I tried for 2 and 0ne-half hours without success. DO NOT BUY THIS PRODUCT!!!!!!
fast service
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