Freddy's Frozen Custard & Steakburgers Opiniones 78

TrustScore: 3 sobre 5

3,1

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Ordered a small sundae with chocolate custard and a small vanilla cone. Waited in drive thru for quite a while and this sundae came out looking like I could drink it. I sent it back and brought anothe... Ver más

Valorada con 5 estrellas sobre 5

Sherry gave us excellent service. Her customer service skills are admirable. She and her team work well together. It is evident that she is well liked and respected by her coworkers. Our food order wa... Ver más

Valorada con 5 estrellas sobre 5

My first time eating at Freddy's was an awesome experience! The team was very professional, friendly and helpful. Patti, Ashley, Mackra, Donovon, Kyora and Brooklynn were happy to be at work and servi... Ver más

Valorada con 5 estrellas sobre 5

Attn: Gary Grewe, When are you going to open in or near The Villages. It will probably be your Number ONE location by sales as are several other Nationwide franchise restaurants? You are missing ou... Ver más

Información sobre la empresa

  1. Restaurante

Información proporcionada por diversas fuentes externas

Freddy’s Frozen Custard & Steakburgers is an American fast-casual restaurant chain based in Wichita, Kansas.


Información de contacto

3,1

Medio

TrustScore: 3 sobre 5

78 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 1 estrellas sobre 5

Terrible hamburger

Terrible hamburger. Paid 12.99 a small burger, two very flat patties, jalapeños and bread. Really? Never going back.

12 de marzo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Bad steakburger

Freddy's is my favorite hamburger spot in Wichita, KS, however, this week I went to the 21st and Amidon location. Ordered a single cheese combo and the steakburger was flat out terrible. Sure hope you have not changed these burgers. Usually they are a smash burger with a quarter of it hanging off the bun. None of it was hanging off the bun. No big deal, however, I took the top bun off and the patty was just a square piece of meat. I'm sure it wasn't spoiled but it wasn't the usual quality I've come to expect. I'll be back again next week but sure hope it isn't the same sandwich or it will be my last visit.

6 de marzo de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

Disenchanted with Freddy’s.

I’m use to prices shooting yo everywhere but even so I was shocked to pay $8.19 for a single burger with no cheese. Almost the same price as a double burger with cheese. The burger patty was so thin it had holes in it. Then, they no longer have Freddy’s sauce out where you can get it, and as an extra annoyance, you have to ask for a code to get into the rest room. I used to really love Freddy’s but no more!

17 de febrero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

I went to Freddie's in Florence Ky at…

I went to Freddie's in Florence Ky at 12:00 noon. Lunch Time. You would think it would be packed. Two cars in the parking lot. Mine and one other. Dining room had 3 people counting myself. I should have left gracefully then. Food didn't resemble beef and went I got home with my order my fries were missing. My first and last visit.

6 de febrero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

don’t order delivery through the…

don’t order delivery through the freddy’s app. its super unreliable, i’ve probably received all the items that i ordered 2-3 times out of 10. and they don’t give you any way to report that you didn’t get an item. usually it’s a drink but this time it was my $7 ice cream and the fry sauce!! i call the # the store has on google, and it’s not actually the store just some rude lady!! so overall very poor experience today. annoying that i have to go into the store tomorrow after i paid $35.

29 de noviembre de 2024
Opinión espontánea
Valorada con 3 estrellas sobre 5

Freddy's Frozen Custard & Steakburgers

When I've eaten at 2 locations the food is good. However, I ordered delivery and it was not good at all.
The bun was wrinkled and the burgers just not appetizing at all. Also, the fries were extremely cold. I am close to the location, so it should not have been that cold. I specifically requested the Freddy's sauce and Ranch. Neither one was with the order. Very disappointed with the food. A cold burger and fries are the worst. Only the root beer and the Pepsi fountain drinks helped the 3 rating. Sloppy presentation.

10 de noviembre de 2024
Opinión espontánea
Valorada con 3 estrellas sobre 5

the app sucks

1st off I love the burgers, tots and curds.
the fries are so thin they get cold way too fast.
2nd the app does not work for me at all and the customer service is one of the worst i have ever used.
They do not respond at all to any complaints. I complained to the manager in the store "Abigail" about my order placed through the app that got lost dispite the fact i had the order number and all i got was an apology from her and nothing from corporate. None of my orders show up nor do any special email notifications show in my app.

15 de octubre de 2024
Opinión espontánea
Valorada con 3 estrellas sobre 5

I was an little disappointed today…

I was an little disappointed today Sunday October 20, 24 ( 9:13 pm) of Freddy's in Brookhaven PA. They was out of medium size cups so they had to charge me .30 cents for a large cup soda....why people have to pay cuz the company ran out of supplies. The hamburger meat was half way off the bun. Had to pick up the meat to put it fully on the bun ( had to do it to all the hamburger that we order. "If the workers using up all the cups then they should bring in their own washable cups so they can get a drink and not use up all the cups".
The food was fresh & taste!!!!!!!!!!!

20 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Drive thru cashier was so considerate.

My Drive-thru Cashier was so respectful. A little chit chat and even though I ordered just a lg fry and lg cheesecurds, he asked me if I wanted something to drink. Of course I answered "yes an ice water please." It showed me that this young man was extremely considerate of his customers. Great to see!

16 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

The food and service were great

The service was great. Efficient, fast accurate and friendly. The food was delicious...love the French fries and fry sauce. I had the all beef hot dog and my Husband had the steak burger number 1 and loved it. Good Value, place is always clean and staff friendly. Manager was Brad in Maple Grove MN. We go often.

22 de agosto de 2024
Opinión espontánea

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