Freddy's Frozen Custard & Steakburgers Opiniones 78

TrustScore: 3 sobre 5

3,1

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Ordered a small sundae with chocolate custard and a small vanilla cone. Waited in drive thru for quite a while and this sundae came out looking like I could drink it. I sent it back and brought anothe... Ver más

Valorada con 5 estrellas sobre 5

Sherry gave us excellent service. Her customer service skills are admirable. She and her team work well together. It is evident that she is well liked and respected by her coworkers. Our food order wa... Ver más

Valorada con 5 estrellas sobre 5

My first time eating at Freddy's was an awesome experience! The team was very professional, friendly and helpful. Patti, Ashley, Mackra, Donovon, Kyora and Brooklynn were happy to be at work and servi... Ver más

Valorada con 5 estrellas sobre 5

Attn: Gary Grewe, When are you going to open in or near The Villages. It will probably be your Number ONE location by sales as are several other Nationwide franchise restaurants? You are missing ou... Ver más

Información sobre la empresa

  1. Restaurante

Información proporcionada por diversas fuentes externas

Freddy’s Frozen Custard & Steakburgers is an American fast-casual restaurant chain based in Wichita, Kansas.


Información de contacto

3,1

Medio

TrustScore: 3 sobre 5

78 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Probably the worst Freddy's experience

Probably the worst Freddy's experience across the country. guy at the window that i have never met talked to me like i was one of his friends and very laid back. except when taking an actual order, had no patience for me to even finish what i was saying but then stayed silent after my actual answers giving me no confirmation that he actually heard what i said. ALL of that wouldn't of mattered but then my my fries came cold and my burger had a onion the size of a single bite with small and soggy tomatoes. Never coming back here again.

5 de septiembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

I went to Freddy's yesterday

I went to Freddy's yesterday. I asked if they had a military discount and they told me that it was only on Monday. My question is, being a veteran, do you only appreciate me on Monday. Only a person that has served can understand the insult.

18 de agosto de 2023
Opinión espontánea
Valorada con 2 estrellas sobre 5

Truly laughable

Truly laughable. Ordered and paid for something completely different than what I got. Think it's time to stop going to Freddy's! Tried to find a customer service or complaint line. If they've got one they hide it nicely. Yep, Think it's time to stop going to Freddy's!

27 de julio de 2023
Opinión espontánea
Valorada con 4 estrellas sobre 5

Great service

Great service. Didn’t care for new tartar sauce. Tasted like Thousand Island Dressing.

17 de febrero de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent food

Excellent food, excellent service.
Donnie is a great person to be working at Freddy’s. Very friendly and excellent PR. Thanks Donnie.

6 de enero de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Loud employees goofing off at Broadway…

Loud employees goofing off at Broadway Boise location 4:15 pm 11/21. Garbage too full to get our wrappers into. Napkin/utensil area not stocked. Hang a sign on your window, “we don’t care if you eat here or not, and we don’t care what you think of our restaurant.”

21 de noviembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Sherry gave us excellent service

Sherry gave us excellent service. Her customer service skills are admirable. She and her team work well together. It is evident that she is well liked and respected by her coworkers. Our food order was excellent as usual. We keep coming back because of the great service and excellent food provided by Sherry and her team.

13 de octubre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent!

My first time eating at Freddy's was an awesome experience! The team was very professional, friendly and helpful. Patti, Ashley, Mackra, Donovon, Kyora and Brooklynn were happy to be at work and serving their customers with smiling faces. I will defiantly eat there again. Great job!

16 de septiembre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Don't have an issue with the restaurant…

Don't have an issue with the restaurant the quality of their food nor service it's customer service that they lack oh, there's not even a department for customer service. It's a bunch of privileged yahoos who throw in your face that they're in franchise relations and if you give me your name and phone number I will pass this along to the appropriate department. Bullship!
I guess he doesn't remember that he told me that he's the one that answers most of the calls for customer service.

16 de febrero de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Best fries ever

1st time there love the fries kids nuggets are great patty melt was good could’ve used more cheese but definitely will go back

16 de agosto de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

I love freddy's

I love freddy's. The food is made to order so it's always fresh! The custard is delicious,they make their own ice cream cookies and such varieties of toppings. Most importantly the environment.. such a happy and welcoming place to come enjoy a meal with family and or friends. Must try!

3 de enero de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Freddy's?!

Freddy's?!!

Where you been my whole life??!
Just discovered you in Houston, Texas last week.
The best fast food burger I've ever had my entire life hands down.
Taste fresh, filled me up. Fry's not greasy, and btw.... Those pickles?
Oooh ya, keep em coming.
Fresh and crispy.

The team at 1111 Dairy Ashford Rd, Houston, TX 77079,

Super professional late at night.
Pulled in a few times as a designated driver keeping our streets safe.

The team there was super polite and once I went around 3pm, same experience. Nice people. Really was impressed. Food clean, fresh and packaged with love.

19 de noviembre de 2019
Opinión espontánea
Valorada con 1 estrellas sobre 5

Don't go to Freddy's on Draper parky.

Don't go to Freddy's on Draper parky.
We stopped by for takeout, two patty melts, frys and soft drinks.
The patty melts were almost cold. Both melts had NO cheese,
NO onions and NO taste! well, the bread wasn't too bad... What the melts did have was SALT! way toooo much salt!! So much salt
one bite made us both retch.. the fry's were stone cold, soggy with (you guessed it) SALT! over the top salt! we couldn't eat one fry because of the salt! We ask for fry sauce and napkins. NO fry sauce and NO napkins The soft drinks had an under taste of mould! from the ice... if an ice machine is not cleaned it will depart a mouldy taste
to the ice. (our family is in the fast food business)
We stopped at the first dumpster we saw and got rid of the whole MESS! We paid for a paper bag of... (well you can guess)
I don't know what the Draper Freddy's deal is, but, Freddy's corp
office should look into this franchise... We won't be back! I am sending this review to facebook and tweeting it too!
A friend ask me why I didn't go back and complain. Think about it...
if the service is bad... the food is so bad you can't eat it at all....
what kind pf people do you think are making your order? hum?
I don't have to wonder what I will be eating after I complain...
I just never go back, the 15 or 20 bucks won't break me and this
only happens rarely....

15 de octubre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Freddy'S Frozen Custard & Steakburgers Positive Feedback!

Good evening to Freddy's Frozen Custard & Steakburgers Customer Center.I do hope that all of yous are doing ok smile.Also I do hope that all of yous will have a very very very very wonderful day tomorrow ok smile.In ending I want to say that Kaitlyn and all her very very wonderful Staff members were so very very Professional Helpful and Caring to me and all others too ok smile.Last of all everyone that I have stated above are always such very very Positive Role Models for all young and old workers in what I call the very very very busy Working World ok smile.Finally all of above workers are always very very very very very very Positive Representatives for the very very very very very wonderful company name Freddy'S Frozen Custard & Steakburgers ok smile.Now last of all the about store is in Tucson,AZ located at 7120 E Broadway Blvd, Tucson,AZ 85710 ok take care smile.
Sincerely,
Morris W Conway Jr

25 de septiembre de 2019
Opinión espontánea

¿Es ésta tu empresa?

Reclama tu perfil para acceder a las herramientas gratuitas de Trustpilot y conectar con tus clientes.

Crear cuenta gratuita

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más