A lovely Few hours in Frosts on 14 th Feb. First the wonderful Estelle in restaurant found us a lovely couple of comfy chairs in a quiet area (we were about to leave) and she recommended some perfe... Ver más
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Consulta las opiniones de los clientes
Visited sunday 09/03/2025 first time since frosts was taken over, found the main building was crammed, way too many clothes, and not enough room to browse, other customers bumping into us, we dont fe... Ver más
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Had our gorgeous garden furniture delivered this morning by Luke and Matt, really nice guys who were friendly and helpful. The lady who dealt with us in store and the lady who arranged our delivery we... Ver más
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Provided a review on 1st May copied below. Excellent service received from Allan in the garden furniture section at Willington. He was helpful, knowledgeable and not at all pushy. Only went in... Ver más
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Información sobre la empresa
Información proporcionada por diversas fuentes externas
Inspiring gardeners since 1946, Frosts is a family owned group of four award-winning centres offering a superb shopping destination, inspirational plant nurseries, great events calendar, beautiful restaurants, a food hall and florist. Our Centres are in Woburn Sands, Willington, Brampton and Millets Farm - we hope to see you soon.
Información de contacto
Newport Road, MK178UE, Milton Keynes, Reino Unido
- 01908 583511
- enquiries@frostsgroup.com
- frostsgardencentres.co.uk
3,4
Medio
835 opiniones
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Ha contestado el 44% de las opiniones negativas
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Respuesta de Frosts Garden Centre
Good morning Robin,
Thank you for sharing your feedback. We hope to welcome you back again soon.
Kind regards
Frosts customer experience team
Respuesta de Frosts Garden Centre
Good morning Brenton,
Thank you for taking the time to leave us a review following your service from Louise, I will be pleased to pass this on to her.
Kind regards
Frosts customer experience team
Delivered my trough for growing veg
Delivered my trough for growing veg. Efficient. Reliable. Beautiful product. Thanks!
13 de mayo de 2024
Respuesta de Frosts Garden Centre
Good morning,
Thank you for your review, and good luck with your vegetable growing!
Kind regards
Frosts customer experience team
Respuesta de Frosts Garden Centre
Good morning Sue,
Thank you for your review, we pride ourselves on the customer service we provide so it is lovely to see this recognized.
Kind regards
Frosts customer experience team
Respuesta de Frosts Garden Centre
Good morning Ina,
Thank you for taking the time to leave us a review following your delivery. We hope you will be enjoying your new purchase.
Kind regards
Frosts customer experience team
Respuesta de Frosts Garden Centre
Good morning Jackie,
Thank you for your review, we are pleased to read you were happy with the service we provided.
Kind regards
Frosts customer experience team
The holes on the table were not drilled…
The holes on the table were not drilled though so screws very hard to put in.also the screws did not have screw holes in top.
15 de mayo de 2024
Respuesta de Frosts Garden Centre
Good morning Ivy,
Thank you for your review, I am sorry to hear you have had this issue with your table. Please do raise this with our customer experience team so we can get this looked into for you and a replacement if necessary.
Kind regards
Frosts customer experience team
Found what I wanted but incorrect…
Found what I wanted but incorrect information given regarding the product. I was told I was buying the display model as no others in stock or scheduled to be reordered. But when the planter arrived, it was not the display model, but a brand new model, flatpacked. I was told by the delivery driver that there were many in stock. Very peculiar.
30 de abril de 2024
Respuesta de Frosts Garden Centre
Good afternoon Elaine,
Thank you for your review, I am sorry to hear you had this issue. We will investigate your purchase and make sure this is fed back to the team that took your order.
Kind regards
Frosts customer experience team
Well constructed
Well constructed, very stylish, lovely colour of wood, worth getting a cover as rain could spoil it over a period of time. Fast delivery, regular updates given by company. Would recommend
8 de mayo de 2024
Respuesta de Frosts Garden Centre
Good afternoon Linda,
Thank you for your review we hope you have been able to make the most of the good weather in the garden with your new furniture.
Kind regards
Frosts customer experience team
Fantastic service from ordering to…
Fantastic service from ordering to delivery.. was kept informed of delivery date and times, Delivery was at the time expected and the two delivery men were brilliant unpacked our furniture and took away all the packaging.. would highly recommend Frosts.
13 de mayo de 2024
Respuesta de Frosts Garden Centre
Good afternoon Ann,
Thank you for sharing your experience of your delivery following your purchase, we are pleased to read you would recommend us to others in future.
Many thanks
Frosts customer experience team
Left alone to think about our purchase
Left alone to think about our purchase, then , the assistant then went ahead and explained all about the product and delivery arrangement. So easy and we left very exited about our new purchase
3 de mayo de 2024
Respuesta de Frosts Garden Centre
Good afternoon,
Thank you for your review and purchase with us, we do hope you have been enjoying your new furniture in the sunshine!
Kind regards
Frosts customer experience team
Excellent service
Provided a review on 1st May copied below.
Excellent service received from Allan in the garden furniture section at Willington. He was helpful, knowledgeable and not at all pushy.
Only went in for a cake, coffee and wander and ended up buying garden furniture.
Delivery was quick and carried out by, two nice guys.
25 de abril de 2024
Respuesta de Frosts Garden Centre
Good afternoon Andrew,
Thank you for taking the time to leave us a review following your visit and purchase of garden furniture. We are so pleased to read your comments regarding Allan and will make sure this is fed back to him!
Kind regards
Frosts customer experience team
Garden Furniture experience
Louise in the sales team at Frosts was so helpful and knowledgeable. Could not fault her attention and support. A very pleasurable experience. Thank you.
22 de abril de 2024
Respuesta de Frosts Garden Centre
Good morning Andy,
Thank you for leaving us a review and your kind words for Louise. It has been a pleasure helping you with choosing the right garden furniture and now expanding your set. We look forward to visiting you again soon for the delivery and hope you will continue to visit in the future.
Kind regards
Frosts customer experience team
Great Service
Furniture delivered on time and with care , very happy with furniture
29 de abril de 2024
Respuesta de Frosts Garden Centre
Good morning David,
Thank you for your review, we are pleased you were happy with our delivery service and the quality of your furniture.
Kind regards
Frosts customer experience team
Very helpful salesman
Very helpful salesman, polite and knowledgeable. Very impressed with garden furniture we purchased, excellent value for money and very good delivery service
25 de abril de 2024
Respuesta de Frosts Garden Centre
Good morning Sally,
Thank you for sharing your review, we do hope you are now enjoying your garden furniture in the beautiful sunshine!
Kind regards
Frosts customer experience team
Excellent sevice.
The service at the Garden Centre was friendly and efficient. I was kept in touch with the delivery time which needed to be changed because of the delivery vehicle needing a new tyre. The delivery men arrived at the suggested time, were helpful and polite.
24 de abril de 2024
Respuesta de Frosts Garden Centre
Good Kate,
Thank you for your review of your service and delivery, we never like having to rearrange deliveries with customers but some things become out of our control and we are so grateful you were so understanding. We hope to welcome you back again soon.
Kind regards
Frosts customer experience team
Excellent service received from Allan…
Excellent service received from Allan in the garden furniture section at Willington. He was helpful, knowledgeable and not at all pushy.
Only went in for a cake, coffee and wander and ended up buying garden furniture.
Delivery was quick and carried out by, two nice guys.
24 de abril de 2024
Opinión espontánea
Respuesta de Frosts Garden Centre
Good morning Andy,
Thank you for leaving us a review, what s successful trip to us you had in the end! We do hope you are now able to enjoy your furniture in this sunshine.
Kind regards
Frosts customer experience team
Very good and helpful in store advisor
Very good and helpful in store advisor. Quick delivery service and quality product.
22 de abril de 2024
Respuesta de Frosts Garden Centre
Good afternoon,
Thank you for taking the time to share your experience shopping with us and your delivery. We are pleased you were happy with the service we provided and do hope you will be back to shop with us in the future.
Kind regards
Frosts customer experience team
Frosts always goes above and beyond
Frosts always goes above and beyond, hence why we always purchase their products.
22 de abril de 2024
Respuesta de Frosts Garden Centre
Good afternoon Dawn,
Thank you for your very kind comments, we pride ourselves on the customer experience we provide.
Kind regards
Frosts customer experience team
Excellent customer service
Customer service was excellent both in store at the time of purchase and a follow up issue when the wrong covers were sent by mistake.
All the staff I spoke to in store and head office couldn’t have been more helpful.
15 de abril de 2024
Respuesta de Frosts Garden Centre
Good afternoon Mr Cross,
Thank you for sharing your experience, we are sorry you had that issue with your covers but pleased to see it was sorted quickly and successfully for you. We hope you will be back to shop with us again in the future.
Kind regards
Frosts customer experience team
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