Fullbeauty Opiniones 

False advertising! Sent an email with Ellis tunic for $15.90 went to buy was $29.90 talked to 2 different people about this issue refused to fix and more or less said I was lying. This price change has happened to me 2 times. This is a cruddy company! Ripoff don't buy from these people!

I had 2 separate orders where I received incorrect items. After returning these items, I never got a refund or the correct items. I am now out $110.00 since they cannot find the returns....I have been contacting customer service for a month now with no results. I will never order from there again.

ordered 2 pairs of shoes from this company. I had to return them as they didn't fit. I have paid $ 121.00 for my order. I had to send 6 or 7 emails to get information about the status of my refund. Finally i found their contact number which is i reach out the Fullbeauty after long chase with Fullbeauty i got my 90 % of the order amount back Stay away from this company

Supposedly my order shipped, it just has not arrived on time after paying for expedited delivery. "Customer service" via chat says I have to wait two more days before it can even be researched. Then I either get my order refunded or they try to send it again. UNACCEPTABLE! Meanwhile, my order from Lane Bryant was placed, shipped and received.....for FREE. Once again Full Beauty brands is a disappointment. I am making sure to post my
experiences on every platform possible since the last time I had a question (a MONTH ago) I still have yet to receive a response. Instead I got the BS response times are bad because of precautions, lots of orders etc etc etc. All I got was a free shipping coupon that did not work and another excuse for poor customer service.

Took 5 months to get credit for a returned item they sent to me that I did Not order. They still want me to pay $55 in finance charges and turned it in on my credit as being late. When my account was paid in full months ago. I will NEVER BUY FROM THIS COMPANY EVER AGAIN!

I've been trying for 4 days to get a hold off collection dept. I sent my order back day after I recieved it. They sent me a email telling me they got it back. 2 days later I get a letter they sent it to collection dept.they have the item back.

Can't get rid of them. I have called, I have sent emails, I have tried to use Catalog Choice to stop their catalogs with no success. This has been going on since September 2020. Catalog Choice is useless. No answer to emails. Phone calls are also unanswered. The catalogs continue. My recycle bin loves them.

I would not shop at any of their stores! Shipping is terrible, it can take anywhere for 14 - 30 days to receive your package! Customer service is terrible. They use the excuse COVID 19...hogwash!!!! Worst shopping experience I have ever encountered! STAY AWAY!!!!

I have ordered from their various brands many times in the past 10+ years. Pre-pandemic, this company (all of their names) was always slow at getting in stock items out. Typical 2-3 week processing time and they use a less than efficient shipping warehouse prior to deliveries being sent to USPS. Even though every other online retailer can manage to get their items to me within one DAY of an estimated delivery, and do so within 4 days of ordering, the items I ordered on 6/3/2021 are still somewhere lost in the wilderness as of 6/22/2021. My original estimated delivery date (I was informed of this on 6/19/2021) was supposed to be 6/21. Tracking shows that NO ONE knows where my delivery is. At this point, I no longer need the items I ordered since the event has passed but of course, I can't get a refund until sometime after I finally (if ever!) receive them.

This is a terrible company. I would advise everyone to stay away UNLESS you order a SINGLE item. The pictures in the catalog look nice (good photography). The clothing is SOMETIMES acceptable AS LONG AS you buy at least 50% off, which they frequently offer. If you order MULTIPLE ITEMS, however, you can count on only some of them actually being delivered. Then you'll play hell trying to get them delivered OR receiving a refund when the so called "backordered" item never arrives. Seriously; how is that any different than stealing? Customer service is USELESS. Think about it...if a certain percentage of a company's merchandise is never delivered, how does that not increase a company's profit margin considerably? That's what's going on with this company. Thieves.

Horrible service! I placed an order and received nothing for 2 months. I tried to contact them several times to cancel the and they have a recording that states no one can answer my call, click.

3 months after ordering, the item arrived. I immediately returned it

I have been going directly to Woman Within to order items. I receive the items then I get a duplicate from Full Beauty. What is going on??? I am owed refunds, but haven't received any of them. I hate this company and won't order from them again. Don't show with them as they are a scam.

Appears that I received my 3rd and final notice to pay them for an item that I did not purchase from them. The item costs less purchased from the company that actually makes it. They threatened to send it to a collection agency if I don't pay the ramson and that it "may" effect my credit rating. ALSO, WHY DON'T THEY STOP SENDING ME THEIR OVERPRICED CATALOG.

Terrible customer service!!! Placed an order 3 weeks ago and still hasn't shipped. Called 3 days ago and they said it was boxed and ready to ship - but didn't. Called again tonight and after 45 minutes on hold they said exactly the same thing.

Long time faithful customers like me need to know that this is no longer a business with which you want to do business. You get the run around, IF your call is even answered, which it rarely is. ALL the numbers listed ANYHERE lead to a dead end - usually a man's voice saying THE SERVICE YOU HAVE TRIED TO REACH IS NOT AVAILABLE FOR THE MOMENT. Everything I have said applies to Woman Within, Full Beauty,One Stop Plus, and all the other names under the One Stop Umbrella. Since starting this review, I have miraculously reached a person, twice. One of them left me hanging on the line for over ten minutes, just to 'find my order.' The other resulted in my being told that my return has not been received. Three previous phone calls, over the past month had resulted in being told that it HAD been received and then some excuse about 'delays'.

It took 1 month to receive bathing suit from "Swimsuits for all" . Then a few days later I received it again. CHARGED TWICE. I had just paid $9 to exchange the first one. Unable to reach by phone. I just sent an email. Let's see how long it takes? I am contacting my credit card to erase 2nd charge. VERY UPSET SHIPPING CHARGE
$11.99 to receive and $9.99 to return. Before I had no problems with SWIMSUITS FOR ALL dealing directly. 😡

They have changed their name to One Stop Plus. This is the 3rd name I have seen with the same company.
They have always billed me immediately, then a secondary bill hits my account from the individual company my purchase is from. Both holds sit in my bank until the order is processed & one will drop off. But if my order is for $50 then there is a hold for $100. Not cool, they blame my bank, my bank blames them. 🤷‍♀️
I placed an order over a week ago, cant get any information. Unable to chat, they are "all busy with other customers, try again later."
Received a canned response saying they are expecting delays. Call during business hours, placed on hold for 38 mins to get no where.
Called this Sunday morning & told that the order is in process & they cannot cancel the order & refund me. I will have to wait until the order arrives & then ship it back to get a refund. I was told that to cancel my order they would have to shut down the warehouse & search for 1 orser through 400k of them.
Doubt seriously there are that many being processed... even so, they should be able to do that with computers. I even explained that I placed an order with Amazon after I placed this order & no only have I received part of the order & when they realized they couldn't get the rest of the order, they not only canceled it but refunded me the expense immediately. However I ordered this tine through PayPal & only one change has hit my bank.. Wonder how that happened. 💁‍♀️ hmmmm. This truly is my last order.

If I could give a zero, I would! This is the the absolute worst experience I have ever had shopping online. I placed an order on March 21. Two items "shipped" on March 31. I had to wait until May to get a refund. Then, the customer service agent ate something crunchy the entire time. This was after waiting 30 minutes...Another part of the order "shipped" on April 29. I still have not seen that order. I tried to call and was disconnected because they have a high call volume. I guess it will be another 30 days to get that refund. The last item in the order is still backordered. I want it cancelled because summer will be over before I even get it. I also placed another order for a swim suit on April 21. I can't get any update on it. It is "processing". I have filed a complaint with the BBB. Probably will not help with this poor company. DO NOT SHOP HERE!

I have ordered 2 pairs of shoes from this company. I had to return them as they didn't fit. I have paid $ 121.00 for my order. I had to send 6 or 7 emails to get information about the status of my refund. Finally somebody decided to reply to me and informed me that they will refund $ 56.00! They have taken half of my money, and I haven't received even that refund! Stay away from this company!

Never received the order confirmation email, never received notice that you have to cancel in 2 hours but did receive emails to buy more stuff immediately so I know my email was good. After 24 hours, I went online found the order number & went though the automated system which said no order existed. Called CS & they could not find with the order # but found with my name/address. Asked when I could expect the order, was told they didn't know when the order would be processed/shipped, this information was supposed to be on the initial email that I didn't receive the email but the CS & Sup said they did not have the information in the computer system. Asked to cancel the order, was told by CS & a Sup. That the order could not be canceled in their system since it was in the processing status. I advised that I would refuse the order from FedEX. I monitored the order for a couple of weeks, nothing happened, never processed, I removed my payment information from the account. Finally after 20 days I get an email the company & the order shipped & an email from my CC that it billed (not sure how since the CC was not in the account). Called the company & stated I would still refuse the shipment. Even went to the effort of getting FedEx to ship back to company but even they delivered the package today. (Contacted a sup at Fedex, they came & got the package same day). If I had of seen any of these reviews. I would never have ordered from the company, DO NOT buy from them their company is "hinkey" ackag