Douch Family Funeral Directors Opiniones 

1253
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Gemma and the Staff at the Wareham office were so amazing and helpful. They guided us through the process with sensitivity and patience. On the actual day of both services they were all brilliant we d... Ver más

Valorada con 5 estrellas sobre 5

The team at A E Joliffe Ferndown have been wonderful throughout. All our wishes were met with sensitivity and compassion. Never having organised a close family funeral I found the advic... Ver más

Valorada con 5 estrellas sobre 5

I spoke with Peter Short who assured me he would help/arrange and take a lot of pressure off me - and he DID. He is an absolutely brilliant marvellous and a lovely man. On the day he dressed beautif... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We recently used Douch Family Funeral Directors for my nan's funeral, and I cannot thank them enough for their incredible support, compassion, and professionalism. Every detail was handled with such c... Ver más

Información sobre la empresa

  1. Funeraria
  2. Servicio de cremación
  3. Director de servicios funerarios

Escrito por la empresa

Douch Family Funeral Directors is a family-operated, independent funeral home nestled in the heart of Dorset. We have taken pride in serving the community for decades, emphasising the individual needs of every family, offering compassionate support, and delivering personalised funeral services. Our reach extends across key parts of the Dorset region, including Wimborne, Poole, Wareham, Swanage, Corfe Mullen, Blandford, and Ferndown. Each of our branches is independently operated, signifying our commitment to local services while harnessing the strengths of a wider network. Our comprehensive suite of funeral services are designed to meet a variety of needs. From funeral planning and arranging, where we guide families through the challenging process, to providing counsel on unique options such as woodland burials and memorials, we aim to offer diverse choices that respect and celebrate the life of loved ones. We also provide pre-paid funeral plans, offering peace of mind by helping families prepare for the future. Understanding the emotional and financial benefits of pre-planning, we aim to make this process as straightforward and comforting as possible. A cornerstone of our identity is the longstanding tradition of service in Dorset. Some of our independently-operated branches trace their establishment back to the 1800s, demonstrating a heritage of trust and reliability in the community. At Douch Family Funeral Directors, we recognise that not every family wishes for a traditional funeral in a church, crematorium, or burial ground. To accommodate varying preferences, we offer bespoke funeral ceremony rooms as an alternative, providing a more intimate or customisable environment for farewells. Among our facilities, our Ives & Shand Funeral Service in Parkstone, Lesley Shand Funeral Service in Corfe Mullen and Blandford each offer Ceremony Rooms with a capacity for up to 40 people. These serene, welcoming spaces can be personalised to reflect the unique life being celebrated. For larger gatherings, we have recently expanded our facilities with the construction of a ceremony room and catering suite at AE Jolliffe & Son Funeral Directors in Ferndown. With its modern amenities, this venue can comfortably host up to 80 guests. At the heart of our work, Douch Family Funeral Directors strives to offer choices that cater to each family's unique preferences, ensuring that every farewell we arrange is dignified, memorable, and truly representative of the individual being remembered. We are committed to serving the Dorset community with heartfelt professionalism and unwavering dedication.

Douch Family Funeral Directors

Escrito por la empresa

Our Number One Priority is You!
Douch Family Funeral Directors: Providing Personalised and Compassionate Funeral Services in Dorset. We prioritise your unique needs, offering a variety of services including funeral planning, woodland burials, memorials, and pre-paid funeral plans. Our independently operated branches span across Dorset, offering bespoke ceremony rooms for intimate farewells. Serving the community since the 1800s, we're committed to ensuring every farewell is dignified and memorable. Share your experiences with us on TrustPilot.

Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

1 mil opiniones

5 estrellas
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3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(1253)

153 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Our Mothers Funeral

Gemma and the staff at Douch were very understanding and compassionate. Their advice, help and care was indispensable making the sad event of my mothers funeral that much easier.

8 de agosto de 2025
Opinión espontánea
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Respuesta de Douch Family Funeral Directors

Many thanks for taking the time to leave a review of our services. It was a privilege to be able to support you with the funeral arrangements for your Mother's funeral service. Kind Regards Gemma and the Team at Albert Marsh Funeral Directors.

Valorada con 5 estrellas sobre 5

Albert Marsh Funeral Directors gave my…

Albert Marsh Funeral Directors gave my father the most perfect funeral I could hope for. We, as a family are exceedingly grateful for their unfailing professionalism and kindness during the entire process.

25 de julio de 2025
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Respuesta de Douch Family Funeral Directors

Dear Anna, thank you for taking the time to leave such a lovely review. It was my pleasure to help organise and conduct such a fitting funeral service for your father Hugh.

Kindest regards. From Ollie and the rest of the team at Albert Marsh.

Valorada con 5 estrellas sobre 5

Our parents farewell

Thanks to all involved at joliffs
At a very tough time !!
Everything was dealt with to make things
Easier for us both
Both mum and dad have been buried jolliffs each time . once again many thanks for your service

17 de julio de 2025
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Respuesta de Douch Family Funeral Directors

Thank you Mark for your lovely review and for giving us the privilege once again to help you and your family.  It was a very difficult time for you all and we were pleased to be able to support you to make it that little bit easier for you. Kindest regards. From Adrian and the rest of the team at AE Jolliffe & Son.

Valorada con 5 estrellas sobre 5

Always treated with dignity and respect…

Always treated with dignity and respect at a difficult time.
Excellent Guidance on what we needed to do. They took care of everything from arranging a slideshow and celebrant.
The on site ceremony room is so much better than any crematorium.
Adrian and the team at A E Jolliffe have taken great care of both my dad's and my sons arrangements

24 de julio de 2025
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Respuesta de Douch Family Funeral Directors

Thank you, Derrick for your lovely words. It was an honour to look after your family during this very difficult time, especially so quickly between the loss of your loved ones. Our onsite ceremony room was a perfect setting to personalise your Son’s funeral, including the wonderful photo tribute in his memory. All our best to you. From Adrian and the rest of the team at A E Jolliffe & Son Funeral Directors.

Valorada con 5 estrellas sobre 5

I was particularly impressed with…

I was particularly impressed with Adrian and Rob. Adrian was very helpful when we first visited to arrange my husband's cremation. He put us at ease and had lots of helpful suggestions. Rob came to the house to discuss details of the service at the crematorium, and he also had useful suggestions regarding putting my grandchildren at ease during the service. Everyone at Joliffes was very kind and made a harrowing experience bearable. Thank you all

23 de julio de 2025
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Respuesta de Douch Family Funeral Directors

Dear Ruth, thank you for taking the time to post a lovely review, it was our honour to help you through the arrangements for your husband’s funeral. The ceremony at Bournemouth Crematorium was a lovely setting to say your final goodbyes, and Rob Langdown provided a wonderful service. Kindest regards. From Adrian and the rest of the team at A E Jolliffe & Son.

Valorada con 5 estrellas sobre 5

Jolliffe were amazing and made a very…

Jolliffe were amazing and made a very stressful and sad time as easy as it could be, Adrian and all the team were very helpful and dealt with all questions we had in a professional and warming way , Jolliffe have been used for both my grandparents and now both my parents thankyou to all of you .

15 de julio de 2025
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Respuesta de Douch Family Funeral Directors

Sonia, thank you for your lovely review and thank you for allowing us to look after you again. It was our privilege to see make sure everything was perfect on your loved ones final journey. The service in Church was a lovely and thoughtful setting to say your goodbyes. Kind regards. From Adrian and the rest of the team at A E Jolliffe & Son.

Valorada con 5 estrellas sobre 5

For Bill

The kindness and support from Elise was superb. She was knowledgeable, professional and helpful throughout a difficult time for me.I cannot thank her enough. Cheryl Hobbs

5 de junio de 2025
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Respuesta de Douch Family Funeral Directors

Dear Cheryl,

Thank you so much for your kind and thoughtful words. It means a great deal to know that we could be there for you during such a difficult time. Supporting you through the arrangements for Bill’s funeral was an honour.

We wish you all the best for the future. Kind regards. From Elise and the rest of the team at James Smith Funeral Directors.

Valorada con 5 estrellas sobre 5

A very personal and special ending for our mum.

My sister and I are very happy to give an unreservedly good review to your company for the way you conducted our mum's funeral.
Gemma at the office in Wareham handled the whole procedure with care and respect and organised the church service, vicar , burial and everything associated with the ceremony as well as the chapel of rest where we could visit mum at any time. She made a very difficult time as easy as possible for us and a feeling that we had done everything possible to give mum a dignified and very personal ending.
Thank you all so much.

17 de julio de 2025
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Respuesta de Douch Family Funeral Directors

Many thanks for taking the time to leave such lovely words. It was a great honour to be able to make such a difficult time for you that little bit easier for your family. Kindest Regards. From Gemma and the rest of the team at Albert Marsh Funeral Directors.

Valorada con 5 estrellas sobre 5

Excellent service and lovely staff

Excellent service and lovely staff
Couldn’t be better

15 de julio de 2025
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Respuesta de Douch Family Funeral Directors

Dear Sue,

Thank you so much for your kind words. We’re truly honoured to have been able to support you and we're glad our team could offer comfort and care when it was needed most.

We wish you all the best for the future.

Kind regards from Elise and the rest of the team at James Smith Funeral Directors.

Valorada con 5 estrellas sobre 5

Marcella was amazing

Marcella was amazing. She was so compassionate, empathetic and kind. She went above and beyond to ensure everything ran well on a very sad day. She was always there if there were any problems. The other staff were also very kind. Marcella is a credit to the company and I can't thank her enough for everything she has done.

10 de julio de 2025
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Respuesta de Douch Family Funeral Directors

Dear Cathy,
Thank you so much for your incredibly kind words. It truly means a great deal to us to know that we were able to support you and your family during such a difficult time. It was an honour to assist you, and I’m so glad to hear that everything went as you had hoped on the day.
With heartfelt thanks,
Marcella & the Team at Ives & Shand Funeral Service

Valorada con 5 estrellas sobre 5

Very helpful and caring

Very helpful and caring

9 de julio de 2025
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Respuesta de Douch Family Funeral Directors

Thank you for taking the time to leave a review of our service.

It was a privilege to help you. We are truly grateful to know you felt supported and cared for during such a difficult time.

We wish you all the best for the future. Kind regards. From Elise and the rest of the team at James Smith Funeral Directors.

Valorada con 5 estrellas sobre 5

Kind and thoughtful

Marcella was kind, thoughtful and gave us a lot of her time. Dads service was just as we all hoped it would be. Thank you.

7 de julio de 2025
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Respuesta de Douch Family Funeral Directors

Thank you so much for sharing your thoughts. It means a great deal to me that I could offer the support you needed during such a difficult time. I’m so pleased to hear that your dad’s service was exactly as you hoped. It was an honour to be there for you and your family. Kind regards. From Marcella and the rest of the team at Ives & Shand Funeral Service.

Valorada con 4 estrellas sobre 5

Compassionate and professional

Very compassionate and professional staff. Everything was organised exactly as requested, including finding the right flowers, just what my Mum would have wanted. Thank you.

27 de junio de 2025
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Respuesta de Douch Family Funeral Directors

Thank you Julie for taking the time to leave a review. It was my pleasure to help you and your family during this difficult time. Kind regards. From Ollie and the rest of the team at Albert Marsh Funeral Directors.

Valorada con 5 estrellas sobre 5

Compassionate and professional

I’m so grateful to Elise and her team for their compassion, kindness, and professionalism during such a difficult time. Elise was incredibly organised and thoughtful, guiding us through every step with grace and sensitivity. Her warmth and care made all the difference, and we felt truly supported throughout the entire process. Thank you for helping us honour my mum with such dignity and love.

19 de junio de 2025
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Respuesta de Douch Family Funeral Directors

Dear Camilla,

Thank you so much for your kind words. It truly means a great deal to myself and the team to know that we were able to support you during such a difficult time. Honouring your mum with the dignity and love she deserved was a privilege, and we’re grateful we could help make the process a little easier for you.

We wish you all the best for the future.

From Elise and the rest of the team at James Smith Funeral Directors.

Valorada con 5 estrellas sobre 5

A difficult and sad day was made easier…

A difficult and sad day was made easier by Elise and her team . Everything was just as we wanted it to be.

23 de junio de 2025
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Respuesta de Douch Family Funeral Directors

Dear Alison,

Thank you for taking the time to leave a review. It was a great privilege for us to help you and your family during this difficult time.

We wish you all the best for the future. Kind regards. From Elise and the rest of the team at James Smith Funeral Directors.

Valorada con 5 estrellas sobre 5

Such kind people

All the staff at a e jolliffe and sons where so lovely and no problem was to much they helped us with absolutely everything and I can’t thank them enough

17 de junio de 2025
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Respuesta de Douch Family Funeral Directors

Thank you Karen for your lovely words. It was an honour to help you arrange the funeral and interment of ashes for your loved one. We are glad that, at this truly difficult time, we were able to make the process of arranging a funeral easier. Our onsite ceremony was filled with love, and using the refreshment room after the service made sharing memoires of your loved one a little easier for all. Kind regards. From Adrian and the rest of the team at A E Jolliffe & Son.

Valorada con 5 estrellas sobre 5

Warmth & support at an overwhelming time

During such a sad and overwhelming time, the team at Corfe Mullen were friendly and helpful - it felt that nothing was too much for them. The service provided was personal, sympathetic and tailored to our needs and specifications. Thank you Danielle and co for supporting us through this terrible time with warmth and respect. The process was made seamless for us and we were able to celebrate our lovely dad’s life - thank you

19 de mayo de 2025
Opinión espontánea
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Respuesta de Douch Family Funeral Directors

Thank you Danii for taking the time to leave such a lovely review. It was a pleasure to look after you all and I'm pleased you feel we gave Dad a lovely send off! Take care of yourselves and of course your lovely Mum. Warmest Regards. From Danielle and the rest of the team at Lesley Shand Funeral Service.

Valorada con 5 estrellas sobre 5

Excellent friendly family funeral directors

I have used Douch and Small twice now and have found them extremely efficient, helpful and friendly.

They provide you with all of the options and discuss what would be best for your loved one. Funerals can be very expensive, but Douch and Small are transparent about their services and don’t make you feel you have been taken advantage of financially at one of the most vulnerable times in your life.

Thank you again for all your help and support. (Especially Amy)

10 de junio de 2025
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Respuesta de Douch Family Funeral Directors

Dear Jill

Thank you for taking the time to leave such a lovely review regarding our services. We really do appreciate your kind words. Thank you for allowing us to continue to look after your family. All the best. From Amy and the rest of the team at Douch & Small Funeral Directors.

Valorada con 5 estrellas sobre 5

A truly professional experience

From the very first contact to the funeral service The Douch family Funeral Directors were amazing. Professional, compassionate, super efficient and very very helpful and there to guide us all the way. I have no hesitation in recommending the company. Amy went above and beyond as did her colleagues.

12 de mayo de 2025
Opinión espontánea
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Respuesta de Douch Family Funeral Directors

Dear Angela

Thank you for leaving such a lovely review about our services. It was a pleasure to look after Andre’s funeral arrangements and yourselves during this difficult time. All the best for the future. From Amy & the rest of the team at Douch & Small Funeral Directors.

Valorada con 5 estrellas sobre 5

À first class service

From the first contact with Douch Family Funeral Directors right through to the funeral service the attention to detail, compassion and organisation on the day was superb. The staff are delightful and are happy to go that extra mile. The company comes highly recommended.

5 de mayo de 2025

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