Funkin Cocktails Opiniones 

3174
TrustScore: 3 sobre 5

3,2

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Absolutely terrible service. Ordered on 1st May, chased on the 12th May only to be told my item as damaged in transit and would I’ll a replacement or refund. I obviously wanted the items which is w... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

This company definitely deserves more than just 5 Stars 💫 the cocktail mixes that they provide are absolutely remarkable and taste better that the ones on the cruise ships and in any bar. They work p... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Easy to use website Gorgeous cocktails at reasonable prices I used chocolate espresso martini and black forest martini in a chocolate mousse mix...YUMMY Speedy delivery Will definetly order again

La empresa ha respondido

Valorada con 2 estrellas sobre 5

We ordered six different flavours to last us the bank holiday weekend. At no point during the ordering process were we informed that anything was out of stock. We only received two flavours and are... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Fabricante de alcohol
  2. Tienda de bebidas alcohólicas
  3. Mayorista de bebidas alcohólicas
  4. Bar
  5. Distribuidor de bebidas
  6. Proveedor de catering

Escrito por la empresa

FUNKIN COCKTAILS are the market leading fruit purée and cocktail mixer brand. With over 20 years of experience working with and supplying some of the best bars and mixologist with our award-winning products, we know a thing or two about cocktails. Recreate bar quality cocktail, with our real fruit cocktail ingredients. Discover more about FUNKIN COCKTAILS and our range of mixers, purees & syrups as well as ready-to-drink cocktail cans and bottles on our website.

Reasons to buy from funkin.co.uk

Escrito por la empresa

Our aim is to democratise cocktails - we exist to make ordinary drinking occasions extraordinary. Whether you are out with friends at the bar, socialising at home or having an event, FUNKIN COCKTAILS has the solution for you!
Free Delivery!
Get free delivery when you spend over £60 at funkin.co.uk. Includes cocktail ingredients, ready-to-drink items and equipment!
Wide Product Range!
Whether you own a bar or a restaurant, is hosting an event or simply want to enjoy high quality cocktails at home or with friends, we've got a product suited for the occasion.
Customer Service!
We pride ourselves on our commitment to our customers. If you have questions about our products, your order or simply wish to learn more about Funkin, our customer service team is ready to help you out!
Safe & Secure Payment
We accept debit/credit cards, as well as PayPal, Apple Pay and Shop Pay. for fast, hassle-free, secure payment

Funkin Cocktails Guarantee

Free standard delivery on orders over £50!

We offer free standard delivery when you spend at least £50 on the funkin.co.uk website!

Información de contacto

3,2

Medio

TrustScore: 3 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 19% de las opiniones negativas

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3,2

Todas las opiniones

(3174)

193 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

I placed an order but never received it…

I placed an order but never received it - after chasing several times before anyone replied they then told me it was no longer in stock. I have been chasing for a refund but can only contact by email as no phone number - sent loads of emails now but no replies and no refund. Will never use again

30 de marzo de 2026
Logotipo de Funkin Cocktails

Respuesta de Funkin Cocktails

Hi Andriea,

We're deeply sorry for this experience.

We recently experienced severe operational and customer service backlogs with our previous third-party fulfilment provider, which caused inventory errors and a major delay in our support inbox. We have since parted ways with them to ensure this doesn't happen again.

We want to make sure your refund is processed immediately without any further chasing.

Please email us directly at info@funkin.co.uk with your order number and the subject line "Trustpilot - Missing Refund". This will flag your message straight to our management team so we can bypass any remaining inbox backlog and process your refund as an absolute priority.

Thank you for your patience, and please accept our sincere apologies for letting you down.

Best regards,
The FUNKIN Team

Valorada con 1 estrellas sobre 5

Orders never arrived

I am writing regarding my recent order, which unfortunately has not arrived. This is now the second time I have experienced this issue with this company.

In addition, I have made several attempts to contact them via both telephone and email, but have received no response. The lack of communication is extremely disappointing.

On the previous occasion this happened, I was forced to recover my money through my bank due to the absence of support from the company. Despite this, I chose to place another order five months later because I genuinely like the product and find it works very well in my slushie machine.

However, having now experienced the same issue again, I feel let down and have lost confidence in the service. As a result, I will not be placing any further orders.

5 de abril de 2026
Valorada con 2 estrellas sobre 5

Shipment came in 2 deliveries

Shipment came in 2 deliveries - don’t mind that just let me know what’s happening. First parcel had 1 carton squashed and leaking. Emailed customer service to find out where my missing cartons are and to request a replacement or refund. No reply to my email. Posting on here to see if I get a response. I actually love the product - lovely flavours and work really well with our ninja slushy machine. My fav is pina colada.

29 de marzo de 2026
Valorada con 2 estrellas sobre 5

Poor packaging

Ordered as part of a cocktail pack through Very, the tetra packs clearly don't travel well as they're all bashed up when I've opened the box, although the outer box is ok so maybe they were like this already and the tetra packs just aren't great, full stop. One carton is also out of date. Don't think I can attach pics here but they definitely won't stand up so even once opened I'll have to lay them on their side in the fridge and hope they don't leak. First time buying Funkin, won't be bothering again

2 de abril de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

Disappointed

Disappointed - whilst I regularly enjoy the product having ordered many times previously, some of the cocktail mixes had rather short dates on them - still at full price. I write in to express my disappointment however did not receive a reply either.

14 de marzo de 2026
Valorada con 1 estrellas sobre 5

My order was due to be delivered when…

My order was due to be delivered when yodel sent me an email saying it was being sent back to sender. I've sent numerous emails asking about my order but get no response. I tried calling but no answer. This is the second time this has happened. Company does not respond not good customer service. Hopefully will hear something back as I feel exhausted trying to get a response.

25 de marzo de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

Damaged

This was a replacement for the first one that arrived split open. This one was thrown over my fence. For some reason the delivery driver decided squeezing past my car on the driveway and throwing the box over my fence was preferable to just ringing on my doorbell. Once again, due to inadequate packaging it was damaged! At this point I give up. Definitely will not be using again

12 de marzo de 2026
Opinión espontánea

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