Disappointed - ordered Colourful Cats Canvas Oil Painting 70x140cm (27x55in) Lovely print BUT there is no boarder around the print so although it is a canvas print it CANNOT be stretched over a basic... Ver más
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Consulta las opiniones de los clientes
I love this print so much! It is the perfect addition to our master bathroom. There were no instructions included to put together the canvas, however, it was easy enough to figure out by looking at th... Ver más
The item was delivered in the timeframe expected. When the item didn’t work, they honored the return and refund very easily. Thank you fur baby for making the purchase and return an easy process.
J'ai commandé, pour l'anniversaire de ma sœur, une plaque métallique personnalisée avec la photo de ses 3 chats. Furbabyfriend a été très réactif et a ajusté ses propositions de mise en page pour un r... Ver más
Información sobre la empresa
Escrito por la empresa
Beautiful and unique gifts for all pet lovers, with worldwide shipping
Información de contacto
Reino Unido
- help@furbabyfriend.com
- furbabyfriend.com
4,4
Excelente
105 opiniones
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Furbaby Friends customisable (meaning can't spell) "pet therapy" poster that was crap !
I bought the "pet therapy" poster for a gift and it arrived wrapped in bubble wrap and plastic, all wrinkled and to add insult there were so many words mis-spelt and grammatical errors e.g. you,re, it was a joke. I sent the image back to the Furbaby Friend mentioning that their Facebook ad clearly states the print is delivered worldwide in a protective tube and is ready to be mounted and framed and to send me another properly spelt poster in a tube. I received another poster, once again wrapped in ineffective bubble wrap and squashed and creased. The poster's wording was starting to rub off due to poor packaging. It cost me $150 aud to have this professionally stretched at a framers to be able to have this framed. I see another review on Furbaby Prints where a buyer has complained that their poster was wrinkled after being sent in bubble wrap. I note this company has disabled Google reviews, hmm? The company asked me to send it back (at my own cost) to Ireland, yeah because I'm going to waste more money on a product that should have been in a post tube and then have no gift to give. Zero stars for this experience.
31 de diciembre de 2021
Opinión espontánea
Respuesta de Furbabyfriend
Hi Emma, I am so sorry that you had this unusual experience. We did send out a free replacement as unfortunately sometimes the delivery companies are not as careful as they should be, especially around the holiday season. We only asked that you return the replacement for inspection as your photos did not clearly show any damage. We did advise that your return postage would be refunded however.
Disappointed
Disappointed - ordered Colourful Cats Canvas Oil Painting 70x140cm (27x55in) Lovely print BUT there is no boarder around the print so although it is a canvas print it CANNOT be stretched over a basic wooden frame. Ended up having it traditionally framed but due to the large size the frame could not accomodate all the cats and had to chop one out. Gutted - totally lost it's impact. ORDER #39743
2 de julio de 2022
Opinión espontánea
Respuesta de Furbabyfriend
I am sorry you had this negative experience. Had you contacted us we would of course have sorted this for you! Please note that the product description does advise a customer to contact us should they require a white border to be added to their poster. Otherwise it is sent as shown.
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