Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

This is truly the best dog harness . The security of not slipping out of it, even with the tiniest of dog. The warmth for those areas or just chilly mornings is perfect. My miniature Dachshund loves i... Ver más

Valorada con 1 estrellas sobre 5

This company is a scam. We ordered jackets for our dogs only to find out they were not going to make it in time for our trip. We asked to cancel our order and we were told they can't refund money beca... Ver más

Valorada con 4 estrellas sobre 5

Went by the size guide and ordered an XL, for my Maltese. The jacket would not zip up to his neck. I contacted their service dept., after searching hard for contact information. They contacted me afte... Ver más

Valorada con 5 estrellas sobre 5

Although I measured everything correctly and ordered the appropriate size, I reported that they were still a little too small. Without my asking, replacements were sent in a larger size in the colors... Ver más


Información de contacto

3,8

Muy bueno

TrustScore: 4 sobre 5

431 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 4 estrellas sobre 5

A good product

Very good product. For my Shih Tzu, I couldn’t find the right size to fit him well. One size was too roomy, and the other was really tight, so I opted for the tighter one. My dog constantly urinates on the bottom of the vest, and I wish the cutout were another inch higher. In Portland, where it rains a lot, the waterproofing isn’t as strong as I’d hoped—just good enough.

20 de febrero de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

Good quality and fits well.

The jacket seems a good quality and fits well. I’m glad I measured to your size chart. It’s easy to put on and wear as well. My only issue is that the zipper sometimes slides down during walks other than that it’s great. Please stop the emails though. I really only needed one.!!! looking forward to seeing if you have spring raincoats coming soon.

24 de febrero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Don’t waste your time or money

I ordered two dog jackets on December 30th and still have not received them. I’ve contacted customer support and they keep saying my order is in its way. I would avoid this company as by the time of my jackets ever get here it will be summer time

30 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

This is the perfect jacket for dogs of all sizes!

This is the perfect winter jacket for dogs! It hugs the body very well not allowing cold air in. The jacket has a built-in harness on the outside of the jacket and it’s all very tailored looking with the zipper on the dogs backside of the jacket. This all comes together in a very nice looking jacket. I couldn’t be more pleased with it.

17 de febrero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Quality issues

The time from placing the order to receipt seems incredibly long. I understand having a 30 day refund policy for incorrect sizing or dislike of a product but when it’s a defect in manufacturing I believe they should have exception clauses. In 3 months the zipper broke. It didn’t even last one winter season! After multiple emails back and forth it’s apparent that they don’t stand behind their product quality. I will never order from them again.

15 de febrero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Terrible customer service ordered…

Terrible customer service ordered jacket for dog delivered to wrong address then wanted me to go accross town to get when I said I guess another dog will have got a smart ass reply thank you for donating

2 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

My experience was great with Customer…

My experience was great with Customer service. I bought the wrong size and they gladly exchanged it… the problem is the size chart seems to be inaccurate.. I measured my dog, took his weight in mind and ordered the 3XL for my Scottish terrier… still much too small.. instead of going thru the hassle of returning, I’m gifting it to my son who had a small 11 pound dog it’ll fit.. I already have one similar to this one, and they are great.

22 de enero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Scammer

After weeks and weeks of getting nowhere after not receiving what we paid for and trying to get what we paid for and no money back every time something different to keep you hanging about hoping your get bored please don't waste your money or your time there just scam you each time read the other comments

18 de febrero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Not a good experience

We ordered one for my daughter’s dog. It fit great and she loved the built in harness. So we ordered a second one for my son’s dog. It never showed up. They told me they sent a second one and that never showed up after 2 months. The tracking will move along and then stop with no updates. They did finally refund my money after several emails assuring me it would be delivered. In the meantime the zipper on the first jacket broke and is no longer usable.

18 de febrero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Scam! Beware!

The coat didn't fit my dog. I requested a return within the 30 day money back guarantee but they kept putting me off for months, either ignoring me or saying they would send me the return information and then not doing it. Now, several months later they tell me I am outside the 30 day window! I started this whole process well within the 30 days but they just kept putting me off until they could claim I wasn't in the window any more. Very much a scam

15 de noviembre de 2025
Opinión espontánea

¿Es ésta tu empresa?

Reclama tu perfil para acceder a las herramientas gratuitas de Trustpilot y conectar con tus clientes.

Crear cuenta gratuita

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más