GardenLine Opiniones 

132
TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Chris and his Team remodeled our small front garden, taking out and replacing the walls and crazy paving at the front with lovely new brick walls , main path and gravel infill. The team were excellen... Ver más

Valorada con 5 estrellas sobre 5

Fantastic service and lovely result. Had masses of concrete removed, old fence removed and new one put in. Listened to our concerns as the job was progressing - which were unnecessary. The best thing... Ver más

Valorada con 5 estrellas sobre 5

Excellent service from Chris and his team. Engaged Gardenline to rotivate and level a very sloping garden lawn and to then re-turf. Very straightforward to deal with - professional and responsive thro... Ver más

Valorada con 5 estrellas sobre 5

Excellent team, professional and hardworking. We are very pleased with our new lawn. Chris looked into every detail and Kristof did a perfect job along with his team. Highly recommend. Neat & tidy. Th... Ver más

Información sobre la empresa

  1. Jardinero

Escrito por la empresa

Outdoor Solutions made easy. Highly individual quality landscaping solutions from full makeovers to garden maintenance and clearance. GardenLine offers a complete range of products and services for all hard landscaping projects, from consultation and survey through to project completion. A family run, landscape gardening business based in Barnet, covering the Greater London area. FREE, no obligation quote and advice on ☎ 020 3005 2550


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

132 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(132)

5 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Great advice

Chris, thanks for coming over and taking time out to discuss different options for my garden. You gave me some good pointers and great advice which was much appreciated.

5 de septiembre de 2024
Opinión espontánea
Logotipo de GardenLine

Respuesta de GardenLine

Thank you Christine, our pleasure

Valorada con 5 estrellas sobre 5

Good job done

Good job done, fast and efficient at a reasonable price, the worker was friendly and polite

2 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Everything went well

Everything went well. The gardener arrived on time and worked without a break for 4 hours. He tidied up the garden and made it look much better. It was a big improvement. I was very pleased with his work. This is the second time he has worked on my garden and I have been very satisfied on both occasions. I wouldn’t hesitate to call him out again.

5 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Highly recommend! Super service

Chris booked us in and his manner was excellent and he really went the extra mile to ensure we understood everything and explained the service well. Niall arrived on time and did a fabulous job! He worked very hard and did a super job. My garden was in a state and in four hours he really turned it around. Thanks so much

26 de julio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Ständig defekt

Ständig defekt

27 de julio de 2024
Opinión espontánea
Logotipo de GardenLine

Respuesta de GardenLine

We do not recognise you so we have asked Trustpilot to remove this unwarranted review

Valorada con 1 estrellas sobre 5

An unauthorised payment (with no…

An unauthorised payment (with no invoice, no work requested or done) of over £400 was taken from my bank account by this firm a few days after I paid a genuine invoice. They subsequently repaid me, 2 1/2 months later after several phone calls and emails to them. I can prove all of this. It has caused a lot of distress and taken up a great deal of time to get it resolved.

3 de abril de 2024
Opinión espontánea
Logotipo de GardenLine

Respuesta de GardenLine

Thank you for your feedback. We appreciate the opportunity to clarify the situation.

Our estimator did visit your property, and you paid a £35 site survey fee for this service. Following the survey, you decided not to proceed with the landscape work but requested a one-day clearance service at a cost of £438, including VAT. We booked this service for you, but you later chose to cancel it. We issued a refund promptly upon your cancellation.

Refunds can take up to 5 working days to process and reach your account, and we understand that this can be frustrating. We strive to ensure that our refund process is as smooth as possible and regret any distress or inconvenience this may have caused.

We believe there may be some discrepancies in the timeline you’ve mentioned. We’re more than happy to discuss this further with you. Please feel free to call us or email us, and we’ll gladly provide you with the details and the online transaction refund dated progress for your refund.

Thank you for your understanding, and we look forward to resolving this matter to your satisfaction.

Valorada con 5 estrellas sobre 5

Excellent service from Chris and his team.

Excellent service from Chris and his team. Engaged Gardenline to rotivate and level a very sloping garden lawn and to then re-turf. Very straightforward to deal with - professional and responsive throughout the planning and during their time on site. So very pleased with the end result, quality of the turf that Chris used is obvious as the new lawn looks amazing. Huge thanks to Chris, Chris and Dominic. Will definitely use again.

3 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent job, highly recommend

Excellent team, professional and hardworking. We are very pleased with our new lawn. Chris looked into every detail and Kristof did a perfect job along with his team. Highly recommend. Neat & tidy. They even cleared the mess left behind by our previous builders and did more than what they agreed to do! Very helpful and reliable. Big thank you to Chris and his wonderful team.

5 de septiembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Efficient service

Very easy to book. Chris was great and he got me a slot quickly (within 24 hours). The Gardner, Nile, came at the appointed time the next day and did a very good job.

27 de junio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Truly impressed

I initially submitted a less favourable review which was based on a misunderstanding. Chris contacted me and explained the situation and as a gesture offered a complimentary hour. I was particularly taken aback by the professional approach Chris took on the phone, which as a sales person myself
I greatly value and appreciate. I absolutely will going forward use the services of Garden Line in the future. I deeply value loyalty, professionalism and punctuality, which I truly received from this business. Thanks👩‍🌾

16 de junio de 2023
Opinión espontánea
Logotipo de GardenLine

Respuesta de GardenLine

Hello Solvig,,

Firstly we apologise if we have caused you any inconvenience. We have been calling back our clients within a 2 hour time frame since we started the business back in 1997. Indeed we have changed our telephone number from the freephone number 0800 587 2449 back in November last year. It seems that you have picked up an old marketing card. The reason for this was because it became unviable to maintain the Freephone number due to the heavy amount of calls that the company receives. Our new telephone number is 020 3005 2550. We have noticed that you did call on a Saturday and we do operate a skeleton staff both in the office and the warehouse at weekends. Please do directly email our team at info@garden-line.co.uk for the attention of Mike Penina and he will call you back to see if we can help you. Again,, this must have been frustrating for you and hope to make it right by giving you a good service as we do all our customers.

Kind regards
The Gardenline Team

Valorada con 5 estrellas sobre 5

First rate service !

Chris and the Gardenline team came to our rescue to prepare an unruly and overgrown garden, drive and patio for estate agent photos. Throughout the process, Gardenline were flexible and accomodating as well as remaining competitively priced. Their communication throughout was great and we are very pleased with the results.

1 de junio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Garden clearance

We paid for four hours of garden clearance. Due the the weather which was out of our control, we only received three hours of work. Chris happily offered to send his team round at a later date to complete the remaining time. Very helpful and easily contactable.

31 de agosto de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

A brilliant Team

What a wonderful, local company! They were professional, polite and punctual. The team were hard working and in the end did 3 jobs for me instead of one! They cleared the garden, repaired a wall and repointed the patio. All done efficiently and with updates during the work.

5 de septiembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very hard working team

Very hard working team. Polite & thoughtful.
Extremely helpful manager.
I can highly recommend Gardening line.
They’ve done a good job & I’ll be having them back.

Carole Collier
N6

5 de septiembre de 2022
Opinión espontánea

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