Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Fast dispatch and delivery of my order. Very good quality of the split peanuts far better than my previous supplier. I have now been buying from Garden Bird for quite a while and will continue to do s... Ver más

Valorada con 5 estrellas sobre 5

Always a reliable company to deal with and good prices and deals backed up with good delivery service from DPD.

Valorada con 5 estrellas sobre 5

I’ve placed multiple orders with Gardenbird, and for good reason. The website is easy to use, with simple reordering and ApplePay. There’s also a good reward program which offers a generous discount.... Ver más

Valorada con 5 estrellas sobre 5

I have been ordering from Gardenbird for a few years now. Regular monthly deliveries ,always arrive swiftly. The seed is premium quality,and we'll packed for transit. Buy little extras from time... Ver más

Información sobre la empresa

  1. Tienda de alimentos para animales
  2. Vivero

Escrito por la empresa

GardenBird offer the widest range of bird food & accessories online, including our unique range seed mixes.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

9 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 33% de las opiniones negativas

Suele tardar más de 1 mes en responder

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Valorada con 1 estrellas sobre 5

Rather dismissive

Sadly, I found the customer service representative dismissive and rude on my last order when I had a problem. So much so that I looked around for another supplier, despite me using them for a long time, for lots of orders. I found when googling that several of the top ones, while looking to be different companies, all appeared to have the same or similar addresses and contacts. So that made it hard to know who to move to. However, I eventually found a local supplier that is a small family firm with excellent products and great customer service. So it’s all worked out in the end.

21 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very good company

I have been a customer of GardenBird for three years now and have always found them to be professional and efficient. My orders are dealt with speedily and I am kept fully informed of the progress of my order. I will certainly continue to use them and would have no hesitation in recommending them.

28 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Bird food

Easy to order, best prices I've found online, delivered next day with full tracking and well packaged.

17 de junio de 2025
Opinión espontánea
Valorada con 3 estrellas sobre 5

Over priced

Over priced. They are not the cheapest in the UK. They put their prices up and then offer 30 per cent discount and are still not the cheapest!

22 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Use this company regularly

Use this company regularly. Their products are good quality and reasonably priced. Delivery is fast and FOC depending on value of order. This time my order included squirrel baffles I actually purchased these to protect the food in my bird feeders from rain and they work beutifully. Recommend this company

12 de junio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Abysmal customer service.

Just wanted to share a review about my recent purchase from Gardenbird. Ordered large sack of sunflower seeds and bird feeder which promptly arrived delivered by DPD. However the delivery was in two separate packages, the one containing the bird food was damaged which was covered up by the driver placing the second package over the top when he left the items on my doorstep. I contacted Gardenbird explaining what had happened they were sympathetic asking me to send a picture of the damage which I did. They then asked me if any of the bird seed had been lost asking for a picture of the damaged sack which I provided. I then had to contact them again asking how they were going to recompense me, they then changed their attitude saying I had to take it up with DPD. Needless to say I was felt they were just delaying tactics, I emailed them back explaining this and since have remained silent. I will not be making any future purchases from them and a totally disillusioned with their so called customer service. Would advise any potential customers to think twice before dealing with them.

7 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Long term user of GardenBird products

I have been using GardenBird for many years, no complaints. The quality of the suet products which I use is magnificent. I have been going through 64 fat balls a day during the nesting season! Never mind the amount of suet pellets, mealworm cakes, peanuts and calci-worms the birds go through. My only niggle is that recently my daughter decided to restart feeding her birds and wanted to buy from yourselves. You were doing the recommend a friend offer for a large amount of points. Having read the terms and conditions and noted the part about not taking liberties with addresses I recommended my daughter. She received her order which her birds have already gone through but neither of us received the offer points. She called you and spoke to a very nice young man who said he would speak to his manager as, understandably, you feel that we may have tried it on as my daughter's orders (for everything she buys) are sent to my address for the reason that she is at work all day and there are no neighbours who can take the order in. We have not heard anything more, probably won't, but do feel that each customer's situation should be taken into consideration with the offers.

19 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Top Quality Suet Balls

Ordered top quality premium suet balls from Garden Bird on Friday and they were delivered two days later by DPD.
What a super-quick service by both. I used the special offer 10% discount and the order included free delivery. You also get points you can get money off with when you order again, and you often get money-off offers via email.
The birds, as usual, are devouring the suet and I'll be ordering more quicker than anticipated at the rate!
Would recommend Garden Bird to others as I've bought from them many times and they've never let me down, and the DPD delivery drivers are always on time and deliver the suet balls safely without damage.

25 de mayo de 2025
Opinión espontánea

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