Garden Wildlife Opiniones 429

TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Excellent quality of product at affordable price. Easy to use website. Quick & extremely efficient delivery. Used before because of all above. Happy to recommend. Thank you we love our stunning garden... Ver más

Valorada con 5 estrellas sobre 5

The Streptocarpus plant Celebration was a lovely plant with beautiful flowers. The plant was already in bloom and a large plant. Louis at Garden wildlife is always very quick in answering e.mails and... Ver más

Valorada con 3 estrellas sobre 5

Unfortunately the table arrived with a leg split because a screw had been turned too far - that shouldn’t have passed QC. Waiting to hear how it will be remedied. Hopefully, a replacement will arrive... Ver más

Valorada con 5 estrellas sobre 5

I'd ordered the Ascalon Blaisdon Arbour, ordering on website was straight forward no probs. Email communication good. Delivery was via FedEx, text/email updates from them were good and left the pa... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Vivero

Sobre Garden Wildlife

Escrito por la empresa

Garden Wildlife was set up to source and supply great products to help UK gardeners attract more wildlife.

Many species of UK wildlife need as much help as possible and we see our gardens as the perfect oases to give them that help.

Whether you want to attract birds, butterflies, bees, hedgehogs or micro-invertebrates we'll be able to help you.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

429 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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Ha contestado el 42% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Fantastic

Great quality,well packaged,super quick delivery, impressed.

30 de abril de 2025
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Respuesta de Garden Wildlife

Hi Paul.

We're pleased to hear that everything was great quality, arrived quickly and well packaged

Kind regards

Jamie

Valorada con 5 estrellas sobre 5

I’ve ordered a couple of times now

I’ve ordered a couple of times now; quick service and delivery. Fantastic customer support!

30 de abril de 2025
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Respuesta de Garden Wildlife

Hi

We're so happy to hear that everything arrived as expected and in quick time

Kind regards

Jamie

Valorada con 5 estrellas sobre 5

Excellent customer service …

Bought some seed protection umbrellas to sit over some raised metal rings but unfortunately they did not fit. Contacted the company to arrange a return and refund and I was very impressed with the customer service received by Louis who arranged for a collection on a day of my choice and was extremely helpful. Would certainly recommend and I’m only sorry the umbrellas weren’t suitable as they were good quality.

23 de abril de 2025
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Respuesta de Garden Wildlife

Hi Lesley, we're so pleased to hear that we managed to make it easy for you to get things sorted, we hope that this continues into the future

Kind regards

Jamie

Valorada con 3 estrellas sobre 5

Purchase took too long to come

Purchase took too long to come. However, my son is very pleased with it. He has a garden full of bees. Trust it will last well.

22 de abril de 2025
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Respuesta de Garden Wildlife

Hi Muriel

I am glad to hear that the bees have taken to the product, and I am sorry to hear that this order arrived later than you had expected.

We have an estimated delivery date listed by each product on the website as they can vary from 2-3 working days all the way up to 10-12 weeks or possible longer for custom made items. This item was advertised with a 3-5 working day delivery estimate and appears to have been delivered on the 5th working day.

If you need any further assistance with the item please reach out to us at sales@gardenwildlife.com

Kind Regards
Luke

Valorada con 5 estrellas sobre 5

Great experience. Great communication.

Great communication following my enquiry & notification regarding dispatch. Great experience. Ordered the firepits uk dual katherine wheel bbq ( santa maria style grill ) and couldn't be happier with my purchase. Extremely well built & heavy duty, bigger than it looks and makes a statement, exceptional value for money, will buy again from their range in the near future.

14 de abril de 2025
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Respuesta de Garden Wildlife

Hi Bryan, we're so glad that you found our customer service and communication to you to be such a high level. We hope that you continue to have great use out of your BBQ and that you receive the same experience going forward

Kind regards

Jamie

Valorada con 4 estrellas sobre 5

BEAUTIFUL GARDEN PERGOLA

The only negative comments I have about my experience purchasing the pergola from Garden Wildlife are to do with the delivery service. The actual product is fantastic and looks perfect in our garden. I love it and would recommend this provider to my friends and family.
The delivery man turned up a day later than originally expected due to a road traffic accident he was involved in. He did phone to let us know and we were given a delivery slot unlike the original booking when we had to block out a whole day!!! I realise that this sort of thing can't be helped but it would be less frustrating if we hadn't already waited in for the whole morning and some of the afternoon too!! Surely in this age of mobile phones and technology a more accurate arrival time could be sorted in the first place.

11 de abril de 2025
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Respuesta de Garden Wildlife

Hi Karen

We're sorry to hear that there was such an issue with the delivery company, hopefully that is just a one off and won't happen with future orders.

We're pleased to hear that the Pergola is of good quality and that you love it.

Kind regards

Jamie

Valorada con 5 estrellas sobre 5

It came in an aquatic basket so I…

It came in an aquatic basket so I didn't need to buy one. The instructions about planting it were helpful and other info on the label. The plant was healthy and had flower buds.

9 de abril de 2025
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Respuesta de Garden Wildlife

Hi.

We're so pleased to hear that everything arrived in good condition and that the instructions were clear and easy to follow

Kind regards

Jamie

Valorada con 4 estrellas sobre 5

Great product made from recycled plastic

Very quick delivery and pleased to be able to buy item made from recycled plastic.

Reasonable price too.

8 de abril de 2025
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Respuesta de Garden Wildlife

Hi Gaynor, we're pleased to hear that everything arrived well and in a green form

Kind regards

Jamie

Valorada con 5 estrellas sobre 5

Very quick dispatch

Easy to navigate website. I found a specific Martagon Lily I have been looking for. Very quick dispatch & well packed for safe delivery.

4 de abril de 2025
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Respuesta de Garden Wildlife

Hi Lees.

We're glad to hear that you found ordering through our website easy, our stock varied and that it arrived in perfect condition.

Kind regards

Jamie

Valorada con 5 estrellas sobre 5

Pretty arch

Arrived quickly and posted to Scotland which other companies I looked at didn't at a reasonable price.
Great communication from company and very happy with the arch, pretty and reasonably sturdy, simple to put up. We set the spikes in ready made concrete as windy spot.

21 de marzo de 2025
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Respuesta de Garden Wildlife

Hi Caragh, We're glad to hear that you're happy with the arch and the levels of customer service you received. We hope that continues

Kind regards

Jamie

Valorada con 1 estrellas sobre 5

Goods arrived damaged

Goods arrived damaged. Obviously damaged. Should never have left the delivery van.
Still waiting for resolution.

24 de marzo de 2025
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Respuesta de Garden Wildlife

Hi Tony

I am sorry that this arrived in poor condition. I can see that it was resolved with a collection and replacement and an additional item was sent to apologise for the issue. If you need any further assistance with the order please let us know.

Kind Regards
Luke

Valorada con 5 estrellas sobre 5

Very quick delivery

Very quick delivery , very well packaged.I ordered one rusty garden arch and was so pleased I ordered another.Cant complain about anything , will be buying more now I have looked at their shop.

27 de marzo de 2025
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Respuesta de Garden Wildlife

Hi Sally, we're so pleased to hear that you're happy with your garden arches, we hope that your other orders go just as smoothly

Kind regards

Jamie

Valorada con 5 estrellas sobre 5

EfficientAlthough one of my items was out of…

Although one of my items was out of stock, the first item was sent out to me and Kittie kept in touch re the delivery of the second without charging extra delivery. Very happy with both the Ivyline trellis and the service from Garden Wildlife.

Thank you

10 de marzo de 2025
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Respuesta de Garden Wildlife

Hi Deborah, We're glad to hear that even though an item you wanted was out of stock to begin with Kittie got you all sorted and you got both items in the end.

Kind regards

Jamie

Valorada con 5 estrellas sobre 5

Excellent quality solid product and…

Excellent quality solid product and easy to assemble with great instructions. Looks fabulous

20 de marzo de 2025
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Respuesta de Garden Wildlife

Hi Mr Loring

We're glad to hear that you are happy with your product and the ease of putting it together

Kind regards

Jamie

Valorada con 3 estrellas sobre 5

Plants were very good and good value

Plants were very good and good value. Courier however delivered them to the No 19 in the adjacent street and not our No 19. Otherwise would have been 5 stars

20 de marzo de 2025
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Respuesta de Garden Wildlife

Hi Michael

I am glad to hear thatb they have arrived in good condition but sorry to hear that the courier made a mistake here, we will report it to them.

Kind Regards
Luke

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