Utility Smart Connections Opiniones 

332
•
TrustScore: 4.5 sobre 5

4,3

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Poor communication and cost increases after initial quote. Finally didn't get paid for our work and now this company is in administration, and not the first times by same company director. Yet, my con... Ver más

Valorada con 5 estrellas sobre 5

We were very grateful to Chris and his team for getting us out from under a really tricky situation. A retaining wall was falling down, and taking the three gas meters and the mains supply with it. Ch... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

After a few quotes from other companies, i decided to go with Gas Smart connections due to Chris knowing what he was talking about. After accepting the quote the gas installation was completed in... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Payment Plan The service was incredibly efficient but I don't feel the payment plan is really what it says. I've always presumed it is a way you can spread the cost over three months, however, I... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Empresa de gas

Escrito por la empresa

When it comes to utility connections, meter issues and arranging supply contracts, dealing with the big 6 utility companies can be a nightmare. Utility Smart Solutions is a one-stop shop for all of your energy needs. We provide a personal service that gives our customers one point of contact throughout the duration of their project, leaving you with more time for the important things in life. From new connections and upgrades right through to registering your supply and setting up your supply contract, we’re here to make sure that everything runs like a dream. Utility solutions are our bread and butter, so our expertise and knowledge ensure there are minimal delays, and that headaches are primarily resolved by us and not the customer. We only use highly rated GIRS registered engineers who are not only required to be professional and amazing at their job but also friendly and personable like us! We challenge our customers to find other utility solution providers who can offer such a clear and simple service and have the same dedication to customer service that we have. ​ Our promise states that the customer is king and we truly believe that. By having one dedicated adviser throughout the whole process, we can keep an often complicated process simple and pain-free, freeing up our customers’ time to focus on the rest of their project. Make the SMART choice!


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

332 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,3

Todas las opiniones

(332)

1 opinión en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Good work

They arrived early in the morning on the day they arranged. They worked very hard all day even though it was pouring with rain. It was all put back together how it was within 3 days of work being completed very satisfied.

1 de marzo de 2024
Opinión espontánea
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Respuesta de Utility Smart Connections

Thanks for the lovely positive review Mr Green. We are glad that everything went to plan. Thanks

Valorada con 5 estrellas sobre 5

Gas pipe

They were very helpful with corresponding and came on time and did an excellent job and left as they found so happy with everything.

14 de febrero de 2024
Opinión espontánea
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Respuesta de Utility Smart Connections

Thanks for the review Lance, much appreciated.

Valorada con 5 estrellas sobre 5

Chris was there for me from start to…

Chris was there for me from start to finish despite me being a demanding customer! (Sorry about that). Wouldn't hesitate in using them again.

29 de enero de 2024
Opinión espontánea
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Respuesta de Utility Smart Connections

Thanks for the review Gregg.Glad we got there in the end and it is all sorted for you now.

Valorada con 5 estrellas sobre 5

Cannot recommend 'Utility Smart' enough.....

Cannot recommend 'Utility Smart' enough, they have been super helpful throughout the whole process. Chris has helped me along the way answering every question that I had.

Been a smooth process, easy and competitive pricing as well.

Thanks Chris and the team you've been great.

8 de febrero de 2024
Opinión espontánea
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Respuesta de Utility Smart Connections

Thanks for the glowing review Michelle, it is much appreciated.

Valorada con 5 estrellas sobre 5

Excellent communication

Excellent communication, any questions or concerns where answered quickly. The two men that laid the pipes were friendly and very respectful and completed the works in no time at all

26 de enero de 2024
Opinión espontánea
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Respuesta de Utility Smart Connections

Thanks for the lovely review Theresa. We are glad that all went well and you were impressed with our service. Thanks again.

Valorada con 5 estrellas sobre 5

Really friendly and efficient team

Really friendly and efficient team. This includes all the office staff as well as the guys who installed the gas main.
Great job all round.

7 de diciembre de 2023
Opinión espontánea
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Respuesta de Utility Smart Connections

Thanks for the review Clive. Glad all went to plan.

Valorada con 5 estrellas sobre 5

Would give 6 stars if we could. Brilliant.

Prompt and efficient replies to emails. Always helpful. The works went exactly as Utility Smart said. The men arrived on time and were helpful and courteous, explaining what was going on each step of the way. Gemma in the office was always on hand to answer any questions. The guys coming to redo the footpath, grass, driveway and taking all barriers away, also arrived when they were supposed to and were happy to answer any questions. We seriously cannot fault Utility Smart. With so much bad customer service nowadays it was refreshing to work with such a professional, helpful and friendly company and we would not hesitate to recommend them. If we could give 6 stars we would. Thank you Utility Smart. You did a great job.

18 de diciembre de 2023
Opinión espontánea
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Respuesta de Utility Smart Connections

Thanks for the glowing review! Gemma will be thrilled with the feedback.

Valorada con 5 estrellas sobre 5

First rate

First rate, turned up on time on the day they agreed. very professional and well co-ordinated throughout the project. considering the amount of digging and roadworks involved they left the site looking like it has never been disturbed. Very pleased

4 de diciembre de 2023
Opinión espontánea
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Respuesta de Utility Smart Connections

Thanks for the review Tom. We are glad that you are happy with the service provided and the standard of the works completed.

Valorada con 5 estrellas sobre 5

Install for elderly resident

Install for elderly resident, Chris & team incredibly helpful, fast, efficient, and always kept informed

4 de diciembre de 2023
Opinión espontánea
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Respuesta de Utility Smart Connections

Thanks for the positive feedback Mr Karia. We always try and go the extra mile for our customers where we can.

Valorada con 5 estrellas sobre 5

Great service and assistance.

Had excellent service and in particular from Chris Fellone. All questions and queries answered in a proper manner and phone calls returned when required

23 de noviembre de 2023
Opinión espontánea
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Respuesta de Utility Smart Connections

Thanks so much for the lovely review Arthur. We always try our best to provide the best customer service possible. Have a lovely Christmas and New Year.

Valorada con 5 estrellas sobre 5

Provided guidance from start to finish…

Provided guidance from start to finish and was overall easy and great.

28 de noviembre de 2023
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Respuesta de Utility Smart Connections

Thanks for the review Phil. This was a challenging install but we did our best to make it as simple as possible for you and glad it went well.

Valorada con 5 estrellas sobre 5

Quick turn around

Quick turn around. Excellent communication. Reliable and turned up when they said they would.

3 de noviembre de 2023
Opinión espontánea
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Respuesta de Utility Smart Connections

Thanks for the positive feedback. Glad all went to plan.

Valorada con 5 estrellas sobre 5

Great team

Great team , friendly , neat and tidy proffessional

23 de octubre de 2023
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Respuesta de Utility Smart Connections

Thanks for your positive review Mervyn, much appreciated.

Valorada con 5 estrellas sobre 5

Great job and easy to deal with.

All the works sorted by Utility Smart and done to a really good standard. Great communication and easy to deal with and at a really good price to.

16 de octubre de 2023
Opinión espontánea
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Respuesta de Utility Smart Connections

Thanks for the review Phil. Glad all went well and that you were happy with the service you received. Thanks again.

Valorada con 5 estrellas sobre 5

Gas Connection

There on time, got job done and left everything tidy.
Guys friendly, explained everything, and waited patiently while I done my bit.

11 de octubre de 2023
Opinión espontánea
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Respuesta de Utility Smart Connections

Thanks for your kind review and feedback Tony, much appreciated.

Valorada con 5 estrellas sobre 5

So fast and competent

So fast and competent, great to deal with fromstsrt to finish.

10 de octubre de 2023
Opinión espontánea
Logotipo de Utility Smart Connections

Respuesta de Utility Smart Connections

Thanks for the glowing review Joe. Glad all went perfectly.

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