EDIT: 10/06/24- GBL have tried to remove my review from Trust Pilot with the comment - "they don't believe this is based on a genuine experience" - I can guarantee this is a genuine experienc... Ver más
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Consulta las opiniones de los clientes
Under resourced, poor handover between legal executives, last minute hitches and no contact by phone to smooth things over. The irony is your front line telephony staff are good, it's what what lies... Ver más
La empresa ha respondido
GORDON BROWN LAW. Parttisons get their sellers to use them saying the best. What a joke. If you are selling or buying a house 1) never go by the recommendation of your estate agent cos the... Ver más
My solicitor Sophie Templer has been extremely helpful throughout the stressful process of moving. She has kept us up to date weekly and provided support and guidance through the whole process. Due... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
This company is now closed.
Información de contacto
Reino Unido
- info@gblf.co.uk
- gblf.co.uk
Excellent service for start to finish.
Excellent service for start to finish.
Jessica was amazing,Made the process
Run very smoothly with no stress from start
To finish .Would strongly recommend GBLF
Regards
Neil
1 de abril de 2020
Opinión espontánea
Respuesta de FLBG
Dear Neil
Thank you for your online review. Client feedback is extremely important to us. We are delighted Jess was able to assist you. We will pass on your comments to Jess.
Kind regards
Wendy
outstanding service!
My solicitor Sophie Templer has been extremely helpful throughout the stressful process of moving. She has kept us up to date weekly and provided support and guidance through the whole process.
Due to our chain, our move was delayed each week meaning Sophie had to continue rewriting our file every week which is more work than she really should have been doing.
Sophie was extremely fast getting our file ready for completion and I couldn’t thank her enough.
1 de abril de 2020
Opinión espontánea
Respuesta de FLBG
Dear Sophie
Many thanks for leaving us an online review. We are delighted Sophie was able to assist you throughout. We will pass on your comments to Sophie.
Kind regards
Wendy
property purchase
We were kept informed throughout the sale of our old house and the purchase of the new, Joanne the young lady who dealt with us provided excellent service and we would not hesitate to recommend GBLF to anyone looking for a law firm to act for them.
31 de marzo de 2020
Opinión espontánea
Respuesta de FLBG
Dear Steve,
Many thanks for taking the time to leave us an online review.
We are pleased you found our service excellent and that you would recommend us to others.
We wish you every happiness in your new home.
Kind regards
Wendy
Great service.
26 de marzo de 2020
Opinión espontánea
Respuesta de FLBG
Good morning Kevin
Thank you for taking the time to leave us an online review. We greatly appreciate it.
If we can assist you in the future, please do not hesitate to contact us.
Kind regards
Wendy
Mehreen was great
Mehreen was great. Helped us with repaying our Help to Buy loan. Very helpful and patient with my many questions. Would recommend
22 de marzo de 2020
Opinión espontánea
Respuesta de FLBG
Good morning Louise,
Thank you so much for taking the time to leave us a review and for using us.
We'll be sure to pass this onto Mehreen too.
Kind Regards,
Adam
Daniel Hall has been brilliant very…
Daniel Hall has been brilliant very hard worker always kept in touch with us regarding sale of our house and our new bungalow and he was very through and made sure everything went well which it has! Brilliant service and very friendly thank you so much for all your hard work!
20 de marzo de 2020
Opinión espontánea
Respuesta de FLBG
Hi Jonathan,
Thank you for taking the time to leave a review! We're delighted to hear that you had such a good experience with us!
Thank you for using us for your sale!
Kind regards,
Adam
Second time I have used Gordon Brown…
Second time I have used Gordon Brown and wouldn’t hesitate to use them again.
17 de marzo de 2020
Opinión espontánea
Respuesta de FLBG
Good morning Mark,
Thank you for using us and thank you also for taking the time to leave us feedback - it's greatly appreciated.
We're delighted to hear that the service you received was a good one.
Kind regards,
Adam
Fair and competitive prices, good service
Rebecca Saunders was very helpful and proactive in final stages of our house sale and purchase. Fair and competitive prices. Could have had more regular updates at early stages but overall happy with service we received.
28 de febrero de 2020
Opinión espontánea
Respuesta de FLBG
Good morning Amy,
Thank you for taking the time to leave us honest feedback. We're delighted to hear you were happy with the service you received.
We'll be sure to pass this on to Rebecca also.
Kind Regards,
Adam
House purchase
Rebecca was wonderful to deal with from start to finish. She happily answered our many questions and always did so in a timely and professional manner. Rebecca helped to make a potentially stressful house buying experience really quite easy. Thank you Rebecca. We think you are a star!
Liz and Reece
28 de febrero de 2020
Opinión espontánea
Respuesta de FLBG
Good morning Liz,
Thank you for taking the time to leave us feedback and thank you also for using us for your home purchase.
It's great to hear your experience with us was a good one and that you received the professional service we pride ourselves on.
We'll be sure to let Rebecca know also!
Kind Regards,
Adam
House sale.
House sale.
My house sale was dealt with by Rebecca (Saunders) and was amazingly entirely stress-free! Communication was excellent, service was friendly and professional. I used GBLF to buy my property a few years ago and was happy to use them again for the sale which was completed in good time (completed today, Friday 28th Feb) and I will definitely use them in the future. I thank the staff but Rebecca especially for making this process as smooth as possible, well played!
David Tracey.
28 de febrero de 2020
Opinión espontánea
Respuesta de FLBG
Good morning David,
Thank you for using us for your sale and thanks for taking the time to leave us such great feedback!
We're delighted top hear your experience with us was a great one and that everything was completed in good time.
We'll be sure to pass this on to Rebecca also!
Kind regards,
Adam
Mehreen
Mehreen, acted on my behalf with respect to Equity Release.
She was very professional and had a very pleasant manner. I was 100% confident in the service she provided me
24 de febrero de 2020
Opinión espontánea
Respuesta de FLBG
Good morning Karen,
Thank you for taking the time to leave us a review. We're delighted to hear your experience with us was a good one and that you received the helpful, friendly service we pride ourselves on.
We'll be sure to pass this onto Mehreen also.
Thank you again and kind regards,
Adam.
Excellent Professional service
Excellent service! Rebecca processed our Freehold Purchase really Quickly for us, kept us in the loop at all times nice to have a friendly voice on other end of phone,could not fault the process.
Couldn't be happier thank you .
Highly recommend
18 de febrero de 2020
Opinión espontánea
Respuesta de FLBG
Good morning Rebecca,
You're welcome! Thank you for using us and thank you for taking the time to leave us feedback.
We're delighted to hear that your purchase went well and that the service you received was a great one.
Kind Regards,
Adam
very Good service and value for money
Overall very good service and great value for money. More pro-active communication to updateme in progress more regularly would improve the service further.
15 de febrero de 2020
Opinión espontánea
Respuesta de FLBG
Good morning Martyn.
Thank you for using us and thank you for taking the time to leave us a review. Feedback like this really helps us be the best we can so it's very welcome.
We're glad to hear the service you received was a good one.
Kind regards,
Adam
Excellent service
Excellent service! Rebecca managed to process the whole thing in less than 2 months, and that's including the Christmas period.
Couldn't be happier with how smoothly it went through and the service I received.
14 de febrero de 2020
Opinión espontánea
Respuesta de FLBG
Good morning Jack,
Thank you for taking the time to leave us feedback and thank you for using us.
We're delighted to hear that the service you received was a smooth one and that everything went well.
We'll be sure to let Rebecca know also.
Kind Regards,
Adam
Excellent service throughout the whole…
Excellent service throughout the whole sale process.
14 de febrero de 2020
Opinión espontánea
Respuesta de FLBG
Good morning Lewis,
Thank you for taking the time to leave us feedback - it's greatly appreciated.
We're delighted to hear that the service you received was excellent throughout.
Kind Regards,
Adam
First class service
First class service from Joanne and her colleagues. Friendly and efficient they took all the stress out of buying our property. Would highly recommend.
14 de febrero de 2020
Opinión espontánea
Respuesta de FLBG
Good morning Helen,
Thank you for taking the time to leave us a review. We're delighted to hear that the service you received was a great one and that we were able to make your purchase as stress free as possible.
We'll be sure to pass this onto Joanne and the whole team.
Kind Regards,
Adam
Great Communication and Service
Louise was very proactive and kept me informed throughout my sale. The chain was more complex than normal because of a land registry issue further up the chain but the communication from GBLF was really clear and helped reduce the stress when things aren't straight forward.
Thanks Louise good communication definitely helps.
I have used GBLF several times over the years and also experienced other conveyancers and GBLF will continue to be my first choice.
10 de febrero de 2020
Opinión espontánea
Respuesta de FLBG
Good afternoon Chris,
Thanks for using us over the years, and thank you for taking the time to leave us a review. Feedback like this really helps us to continue to improve our services.
We're delighted to hear the communication was good and that you received the professional helpful service we strive for every time.
We'll be sure to pass this to Louise also.
Thanks again and kind regards,
Adam
Outstanding Service & attention to detail
We have used Libby at Gordon Brown Law Firm Chester-le-street several times now & are extremely happy with the service we received. Nothing was a problem & Libby conducted our file with utmost ease, delivering outstanding service & attention to detail, despite being across the other side of the world, distance was no object ! It made a difficult time much easier knowing that Libby was handling everything in a professional yet personal manner.
Thank you so much to Libby & the team at Gordon Brown Law Firm, we have no hesitation in recommending your company & will be using you again when our needs arise.
Many thanks,
The Proud family
10 de febrero de 2020
Opinión espontánea
Respuesta de FLBG
Good afternoon all,
Thank you for using us and thank you for taking the time to leave us a review.
We're delighted to hear the service you have received both this time and in the past has been a professional, helpful and friendly one.
We'll be sure to pass this onto Libby and the whole team.
Thanks again and kind regards,
Adam
Gordon brown chester le street branch…
Gordon brown chester le street branch Louise has been nothing but helpful with us in our house purchase and kept us informed of any updates straight away, we would defo use them again
8 de febrero de 2020
Opinión espontánea
Respuesta de FLBG
Good afternoon Danielle,
Thank you for using us and thank you also for taking the time to leave us a review. We're delighted to hear your experience with us was a good one. We'll be sure to let Louise know also.
Kind regards,
Adam
Excellent and efficient service from…
Excellent and efficient service from start to finish
5 de febrero de 2020
Opinión espontánea
Respuesta de FLBG
Dear David
Many thanks for taking the time to leave us an online review, your feedback is appreciated.
Kind regards
Wendy
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