I received an excellent five‑star service while having my will drafted. The fee earner Jack was professional, approachable, and extremely knowledgeable, ensuring that everything was explained clearly... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I was referred to BHP Law via the Alzheimer's Society Make a Will Scheme. The Solicitor dealing with my case was Laura Vipond in the Newcastle Office. I found her to be professional, efficient a... Ver más
La empresa ha respondido
This is the second time within a year I have used BHP Law Tynemouth and I am pleased to say that once again Fiona Addison provided a faultless service. To echo the many other trust pilot reviews I've... Ver más
La empresa ha respondido
After an extremely stressful time trying to deal with Help To Buy and our Mortgage company we instructed BHP Law to assist in the process. A massive thank you to Fiona Addison and Tracy Steele for dea... Ver más
La empresa ha respondido
Información sobre la empresa
- Servicios legales
- Abogado especializado en transacciones inmobiliarias
- Asistencia para el divorcio
- Abogado
- Notaría
- Oficina del Defensor del Pueblo
Escrito por la empresa
BHP Law offer a full range of legal services with offices in Darlington, Durham, Newcastle, Stockton and Tynemouth. Proudly supporting people and businesses since 1835.
Información de contacto
Westgate House, Faverdale, Darlington, DL3 0PZ, Darlington, Reino Unido
- 01325466794
- katief@bhplaw.co.uk
- www.bhplaw.co.uk
4,7
Excelente
314 opiniones
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
I received an excellent five‑star service
I received an excellent five‑star service while having my will drafted. The fee earner Jack was professional, approachable, and extremely knowledgeable, ensuring that everything was explained clearly and in a way I could easily understand. Any questions or queries I had were dealt with promptly and thoroughly, which gave me complete confidence throughout the process. I felt well supported from start to finish and would not hesitate to recommend the firm to others.
15 de abril de 2026
Opinión espontánea
Respuesta de BHP Law
Hi Jean,
Thank you for your excellent review. We’re very pleased to hear that Jack provided a professional, approachable and knowledgeable service while assisting with your will. It’s great to know your questions were answered promptly and that you felt fully supported throughout the process.
Thank you for recommending us.
Best, Katie
I’ve used BHP for nearly 40years …
I’ve used BHP for nearly 40years purchasing properties and land and would highly recommend them very knowledgeable and professional.
27 de marzo de 2026
Opinión espontánea
Respuesta de BHP Law
Hi Stephen,
Thank you so much for your kind words. It means a great deal to hear this from someone who has trusted BHP for nearly 40 years. We’re delighted to know you’ve consistently had positive experiences, and we truly appreciate your recommendation.
Best wishes, Katie
Fionna Addison / Michelle Coulson BHP Law
One again we used BHP Law and Fiona Addison of the Tynemouth office.
Fiona is an exeptional expert in her field. Her friendly and caring approach through the recent sale of the property always showed. Nothing was ever too much trouble. Fiona was always friendly, proffesional and extremelly approachable.
I would definitely recommend Fiona and BHP Law in Tynemouth.
We also had the pleasure of meeting Michelle Coulson in the Darlington BHP Law office. Once again Michelle was extrmelly knowlegable, super friendly and a credit to the company as is Fiona.
If I was to buy or sell again Fiona and BHP Law would be the only place to go, as would Michelle for other legal matters.
BHP law have two fantastic employees in Fiiona and Michelle, that go above and beyond to put the clients at ease. 5 stars are truly not enough for them. Exceptional employees.
23 de marzo de 2026
Opinión espontánea
Respuesta de BHP Law
Dear Mr Peart,
Thank you for taking the time to share such a generous review. We’re delighted to hear that you chose to return to BHP Law and that your experience with Fiona in our Tynemouth office was once again so positive. She will be thrilled to know that her friendly, caring and highly professional approach helped make the sale of your property as smooth as possible.
We’re also pleased to hear that you had such a positive experience with Michelle in our Darlington office. Your kind words about her knowledge, friendliness and support will mean a great deal to her.
It’s wonderful to know that both Fiona and Michelle made such a strong impression and that you would confidently return to them for future matters. We’re incredibly proud to have them on our team.
Thank you again for your heartfelt feedback.
Best wishes,
Katie
Excellent
Excellent, efficient service. Extremely helpful and all aspects thoroughly explained.
16 de marzo de 2026
Opinión espontánea
Respuesta de BHP Law
Hi Jen,
Thank you for your review. We’re so pleased to hear that you received an excellent and efficient service, and that everything was explained clearly throughout. Your feedback is greatly appreciated.
Best wishes,
Katie
Great communication
Great communication. Friendly and professional service.
We would not think to go anywhere else. Holly at BHP Law Durham has been brilliant.
19 de marzo de 2026
Opinión espontánea
Respuesta de BHP Law
Hi David,
Thank you for your lovely review. We’re delighted to hear that you found our communication, service and support to be friendly and professional. Holly will be thrilled to know she made such a positive impression.
We truly appreciate your feedback.
Best wishes,
Katie
Service for boundary dispute
We used BHP for a house purchase. The team was very supportive. Based on this experience, we decided to use BHP again for a boundary dispute. Unprofessional attitude, constant delays, poor communication, and not completing tasks that were agreed upon. And we were still charged in full. The outcome of this attitude caused our family a lot of stress and continuous problems. Unacceptable excuses for such behavior should not even exist in such a field.
16 de marzo de 2026
Opinión espontánea
Respuesta de BHP Law
Hi Milda,
Thank you for taking the time to share your feedback. While we’re pleased to hear that you previously had a positive experience with us, we are genuinely sorry that your recent matter did not meet the standard you expected or the standard we aim to deliver. We understand how stressful boundary disputes can be, and it’s disappointing to learn that our communication and progress fell short for you on this occasion.
Your comments are important to us, and we take them seriously. We would welcome the opportunity to look into this further and understand what went wrong so we can address your concerns properly. If you feel comfortable doing so, please get in touch with me directly at katief@bhplaw.co.uk so we can discuss this in more detail.
Thank you again for bringing this to our attention.
Best wishes,
Katie
Excellent Service - Wills
I was referred to BHP Law via the Alzheimer's Society Make a Will Scheme.
The Solicitor dealing with my case was Laura Vipond in the Newcastle Office. I found her to be professional, efficient and friendly. She explained everything in a plain and simple manner and went over things I was unclear about. We initially spoke on the telephone and the draft Wills were prepared and emailed to me. We then went to her office to sign the completed documents.
Her Assistant, Gemma Bowman, was also extremely helpful and prompt in responding to communications.
I would not hesitate to use Laura again should the need arise.
9 de marzo de 2026
Opinión espontánea
Respuesta de BHP Law
Hi Pam,
Thank you for taking the time to share such thoughtful feedback. We’re delighted to hear that you were referred to us through the Alzheimer’s Society Make a Will Scheme and that your experience with Laura in our Newcastle office was so positive. She will be so pleased to know that her clear, friendly and professional approach helped make the process straightforward for you. Gemma will also be delighted to hear her prompt support was appreciated.
We’re truly grateful for your kind words, and it means a great deal to know you wouldn’t hesitate to use Laura again in the future.
Best wishes,
Katie
Great, thank you
We were sent here to create our free will through Alzheimer's UK. Lovely, helpful people and great service, thanks!
9 de marzo de 2026
Opinión espontánea
Respuesta de BHP Law
Hi Ruth,
Thank you for your lovely review. We’re so pleased you had a positive experience creating your will through Alzheimer’s UK. It’s great to hear that you found our team helpful and the service supportive. We really appreciate you taking the time to share your feedback.
Best wishes, Katie
Good and Reliable service
I am using them for a second time and I am very happy with the service and support I got from it. They would always go the extra mile to help.
2 de febrero de 2026
Opinión espontánea
Respuesta de BHP Law
Hi Vasil,
Thank you for your review. We’re so pleased you chose to use our services again and that you’ve been happy with the support provided. It’s great to hear the team’s willingness to go the extra mile made a difference.
We truly appreciate your continued trust.
Best wishes,
Katie
Praise for BHP Law Tynemouth
This is the second time within a year I have used BHP Law Tynemouth and I am pleased to say that once again Fiona Addison provided a faultless service. To echo the many other trust pilot reviews I've just read she is friendly, efficient and caring and makes the legal process of buying/ selling property far less stressful. Her colleague Tracey was also very helpful with a can-do attitude. I recommend without hesitation and will be using this branch again very soon for my will. Many thanks!
3 de marzo de 2026
Opinión espontánea
Respuesta de BHP Law
Hi Anna,
Thank you so much for taking the time to share your feedback. We’re delighted that you chose to return to BHP Law Tynemouth and that your experience with us was once again faultless. Fiona will be thrilled to know her friendly, efficient and caring approach helped make the process less stressful, and Tracey will be just as pleased to hear her can‑do attitude was appreciated.
Your recommendation means a great deal to us. We’re truly grateful for your continued trust, and we look forward to supporting you again very soon with your will.
Best wishes,
Katie
BHP Tynemouth office recommendation
I highly recommend BHP Tynemouth office for conveyancing. Fiona Addison is professional & friendly & even though purchasing is always stressful Fiona made it stress free as she could. Her assistant Tracey gave regular updates & nothing was too much trouble. I will definitely use again & will be recommending to friends & family.
9 de enero de 2026
Opinión espontánea
Respuesta de BHP Law
Hi Michael,
Thank you so much for taking the time to share your experience. We’re delighted to hear that your purchase felt as smooth and stress‑free as possible. Fiona is committed to providing a friendly and professional service, and I’ll be sure to pass on your feedback. Tracey will also be thrilled to know her regular updates made a difference throughout your transaction.
Your recommendation means a great deal to us, and we’d be delighted to support you again.
Best,
Katie
I recently used BHP Law for...
I recently used BHP Law for both the sale and purchase of my home, and I couldn’t be happier with the service I received.
Fiona was professional, knowledgeable, and incredibly efficient throughout the entire process. She kept everything moving smoothly and was always clear in her advice, which made what can often be a stressful experience feel much more manageable. Her assistant, Tracey, was equally helpful — always responsive, friendly, and on top of communications, ensuring I was kept informed at every stage.
Together, they made a fantastic team and handled everything with care and attention to detail. I would highly recommend BHP Law to anyone looking for reliable and supportive solicitors for their property transaction.
27 de febrero de 2026
Opinión espontánea
Respuesta de BHP Law
Hi Kyle,
Thank you for sharing your feedback. We’re delighted to hear that Fiona and Tracey helped make your sale and purchase run smoothly. They take great pride in offering clear guidance and supportive communication, so your comments will mean a great deal to them. We truly appreciate your recommendation.
If we can support you with anything else, please don't hesitate to contact us.
Best, Katie
Efficient, professional and compassionate...
After an extremely stressful time trying to deal with Help To Buy and our Mortgage company we instructed BHP Law to assist in the process. A massive thank you to Fiona Addison and Tracy Steele for dealing with everything so promptly and efficiently, within sich a tight timescale. Making themselves available to support and provide help at every stage of the process, providing professional advice but in such a friendly and compassionate manner has really meant alot to us. We would recommend BHP law to anyone who asks.
27 de febrero de 2026
Opinión espontánea
Respuesta de BHP Law
Hi Wendy,
Thank you for taking the time to leave us your feedback. It’s wonderful to hear that, after such a stressful experience with Help to Buy and your mortgage provider, Fiona and Tracy were able to step in and support you so promptly and effectively. I’ll be sure to pass your kind comments on to them.
Your recommendation is genuinely appreciated, and we’re glad the team could help make a difficult process feel more manageable. If there is anything else we can support you with, please don’t hesitate to contact us.
Best wishes,
Katie
Excellent as usual
The service from start to end is professional and expert. Both Laura and Gemma are excellent, helpful and prompt in dealing with all enquiries. I have used bhp for many years now and am always very happy with the service I receive. I thoroughly recommend them.
20 de febrero de 2026
Opinión espontánea
Respuesta de BHP Law
Hi Lisa,
Thank you very much for your lovely feedback.
We’re delighted to hear that you’ve consistently received such a high standard of service. Laura and Gemma will be so pleased to know their support has been helpful.
We truly appreciate your continued trust over the years, and your recommendation means a great deal to us.
Best wishes, Katie
We cannot thank Jemma Ebdon at BHP Law…
We cannot thank Jemma Ebdon at BHP Law enough for her outstanding support throughout our conveyancing process. Ours turned out to be an exceptionally long and challenging transaction due to ongoing lender enquiries, but Jemma’s persistence, efficiency, and professionalism were truly something else.
At every stage, she remained proactive, thorough, and completely on top of matters, even when things became frustrating and drawn out. Her communication was clear and reassuring, and she consistently pushed things forward when it felt like progress had stalled.
12 de febrero de 2026
Opinión espontánea
Respuesta de BHP Law
Hi Charlene,
Thank you for your wonderful review. We’re so pleased to hear that Jemma supported you so well throughout such a long and challenging transaction. Her persistence, clear communication, and proactive approach are exactly what we aim to deliver, and it’s great to know you felt reassured at every stage.
If we can support you with anything else, please don’t hesitate to contact us.
Best wishes,
Katie
Very professional and friendly service
Very professional and friendly service, many thanks for your tireless work on buying a new property and selling my property. A big thank you to Fiona Addison, and Tracy Steele,always available for help and advice during what can be a stressful time. Thank you very much and I wouldn't hesitate to recommend you and your company to friends and family.
Kind regards William.
6 de enero de 2026
Opinión espontánea
Respuesta de BHP Law
Hi,
Thanks so much for your lovely 5‑star feedback. Your recommendation is very much appreciated, and I’ll be sure to pass this on to both Fiona and Tracey. If we can support you with anything else, please don’t hesitate to contact us.
Best,
Katie
House Sale
Fiona Addison and Tracey Steele were extremely helpful and proactive during the sale of my house and made everything go very smoothly. I would not hesitate to recommend them and will be using them again!
22 de enero de 2026
Opinión espontánea
Respuesta de BHP Law
Hi Sally,
Thank you for taking the time to share such wonderful feedback. We truly appreciate your recommendation, and I’ll make sure Fiona and Tracey hear your kind words. If there’s anything else we can assist you with, please don’t hesitate to get in touch.
Best,
Katie
Moving Houseassisted me in moving house
BHP assisted me in moving house. Very helpful when I rang with a query and put my mind at ease if not too sure about things.The receptionists thru to Nicola we're all very professional would recommend them to anyone.
18 de diciembre de 2025
Opinión espontánea
Respuesta de BHP Law
Hi Patricia,
Thank you for your lovely review. We’re so pleased the team were able to support you and help put your mind at ease. I’ll be sure to share your kind words with Nicola and our reception team.
If you ever need anything else, we’re always here to help.
Best wishes,
Katie
Would strongly recommend
I recently used BHP Law for the sale of my property and had a genuinely great experience from start to finish. Communication was excellent throughout – queries were answered quickly and clearly, which made the whole process feel straightforward and easy to follow, even at the more stressful points.
A special mention to Tracey Steel and Fiona, who were both fantastic. They were friendly, approachable and very professional, and I always felt I knew exactly where things stood. Their efficiency and calm manner really helped keep everything moving smoothly.
I wouldn’t hesitate to recommend BHP Law to anyone looking for a reliable, responsive and personable legal team.
16 de enero de 2026
Opinión espontánea
Respuesta de BHP Law
Hi,
Thank you so much for taking the time to leave such a lovely review. We’re delighted to hear that your experience with us was positive from start to finish, and it’s great to know our communication helped make the process feel straightforward, even during the more stressful moments.
Tracey and Fiona will be thrilled to read your kind words, I'll be sure to pass this on.
We truly appreciate your recommendation and are grateful you chose BHP Law, if we can assist you again in the future, we’d be more than happy to help.
Best regards, Kate
New will.
New will. Completed within a fortnight of first contact, 8 days from first appointment. Seems it was expedited due to upcoming operation; very efficient.
Props to Laura Vipond (and Gemma Bowman, her assistant) of their Newcastle office for their efficent handling of it.
19 de enero de 2026
Opinión espontánea
Respuesta de BHP Law
Hi Paul,
Thank you for sharing your feedback. We’re really pleased to hear that your new Will was completed so promptly and handled so efficiently. I’ll make sure your kind words are passed on to Laura and Gemma in our Newcastle office, they’ll be delighted.
If we can support you with anything else in the future, please don’t hesitate to get in touch.
Best wishes,
Katie
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.