Prompt replies and support to the return of our faulty deep fat fryer The company was let down by Evri when we tried to arrange a collection as recommended however we returned the item via royal ma... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Recently contacted Geepas Customer Support who were very helpful and ended up replacing the item in question without quibble, all the while keeping us updated. Just what customer support is meant to d... Ver más
La empresa ha respondido
I order Portable Bluetooth Speaker With Wireless Microphone Karaoke Machine On 30th Aug and received on 3rd September almost after 2 days, website says next day delivery I do understand bank holida... Ver más
La empresa ha respondido
Brought a kettle and it stopped working after only two months of use. Contacted the company. Who replaced it with a new kettle. Could not fault this company. Kept me informed about delivery. Highly re... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de electrodomésticos
- Tienda de encimeras
- Mayorista de electrodomésticos
- Empresa de electrónica
- Tienda de suministros de cocina
- Tienda de aspiradoras
Escrito por la empresa
With over 30 years experience and available 85 countries, GEEPAS has become a household name in the field of Electronics.
Información de contacto
Reino Unido
- geepas.co.uk
3,9
Muy bueno
4 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Got next day delivery
Got next day delivery, ordered on Tuesday and still waiting. They use that carrier Evri, enough said, not helping themselves there.
29 de agosto de 2026
Respuesta de Geepas UK
Hi Colm ,
We're sorry to hear that your experience did not meet expectations. We aim to dispatch eligible orders as quickly as possible, with many orders placed before our daily cut-off arriving the next working day. However, delivery timeframes remain subject to courier operations and can occasionally be affected by factors outside of our control.
We would be happy to review your order and investigate any concerns regarding tracking or delivery. Please contact our customer service team with your order details. You can reach us via our email support@geepas.co.uk.
Kind regards,
Geepas Customer Support
Respuesta de Geepas UK
Hi Maya,
Thank you so much for your kind feedback. We're delighted to hear that you found our product affordable and great value for money. We truly appreciate your support and choosing Geepas!
Kind regards,
Geepas Customer Support
Respuesta de Geepas UK
Hi Manprret,
Thank you for your positive feedback. We're delighted to hear that you were happy with the speedy delivery. We truly appreciate your support!
Kind regards,
Geepas Customer Support
Cream bread bin
It came quickly and is a good size bread bin and hinged lid good and am pleased with it although was bent when received but have managed to get it right. Now pleased with it and would recommend
28 de agosto de 2026
Respuesta de Geepas UK
Hi Kathryn,
Thank you for your wonderful feedback. We're delighted to hear that you're pleased with the bread bin and its quality. We truly appreciate your recommendation and support.
Kind regards,
Geepas Customer Support
Delivered to wrong address and…
Delivered to wrong address and registration extremely difficult .
27 de agosto de 2026
Respuesta de Geepas UK
Hi Peter,
Thank you for taking the time to share your feedback. We're sorry to hear your experience did not meet expectations. We'd like the opportunity to investigate this further and help resolve the issue. Please contact our customer service team (support@geepas.co.uk.) with your order details.
Kind regards,
Geepas Customer Support
Respuesta de Geepas UK
Hi Charles ,
Thank you for your wonderful feedback. We're delighted to hear that everything was perfect and that you had such a positive experience. Your kind words and support mean a great deal to us.
Kind regards,
Geepas Customer Support
Good product and delivery on time.
28 de agosto de 2026
Respuesta de Geepas UK
Hi Selvin ,
Thank you for your positive feedback. We're delighted to hear that you're happy with the product and that your order was delivered on time. We truly appreciate your support and choosing Geepas.
Kind regards,
Geepas Customer Support
Fantastic service
Absolutrly brilliant most effective and efficient customer service Iv'e ever had
1 de septiembre de 2026
Opinión espontánea
Respuesta de Geepas UK
Hi HC,
Thank you for your wonderful feedback. We're delighted to hear that you had such a positive experience with our customer service and found our team efficient and helpful. Your kind words mean a great deal to us, and we truly appreciate your support.
Kind regards,
Geepas Customer Support
good experience
I had some issues while delivering items but sorted out quick. Good service
27 de agosto de 2026
Respuesta de Geepas UK
Hi Venkat,
Thank you for your feedback. We're pleased to hear that the delivery issue was resolved quickly and that you had a good experience with our service.
Kind regards,
Geepas Customer Support
Mmm the kettle is OK...looks lovely …
Mmm the kettle is OK...looks lovely but is quite plasticky....the temp gauge has slipped around... but t doesn't really work as it should as the sensor for it is too high inside the kettle and is rarely actually touching the water...shame but keeping it is better than the palaver of returning.....😔
26 de agosto de 2026
Respuesta de Geepas UK
Hi Mrs E J Gardner,
Thank you for your honest feedback.
We're pleased to hear that you like the look of the kettle, but we're sorry to hear about the issues with the temperature gauge and sensor. We understand your disappointment and appreciate you taking the time to share these details.
We'd like the opportunity to investigate this further and help resolve the issue. Please contact our customer service team at support@geepas.co.uk with your order details, and we'll be happy to assist.
Kind regards,
Geepas Customer Support
Modern, High-Tech Toaster – Absolutely Love It!
⭐⭐⭐⭐⭐
I’m extremely happy with my purchase! The toaster looks fantastic and feels very modern and high-tech. I love that it’s fully digital with a touchscreen, which makes it so easy and convenient to use. The extra-long slots are perfect, it heats up quickly, and toasts the bread evenly. Great quality, stylish design, and excellent value for money. I’m very pleased with it and would definitely recommend it!
17 de agosto de 2026
Respuesta de Geepas UK
Hi Lubna,
Thank you for your fantastic feedback.
We're delighted to hear that you love the modern design and digital touchscreen of your toaster, and that you're pleased with its performance and quality. It's wonderful to know that you're enjoying the convenience and value for money it offers.
We truly appreciate your recommendation and support. Thank you for choosing Geepas.
Kind regards,
Geepas Customer Support
The tap leaks after use for awhile
The tap leaks after use for awhile. This is no good as it makes thd floor too wet.
21 de agosto de 2026
Respuesta de Geepas UK
Hi Michelle,
Thank you for taking the time to share your feedback. We're sorry to hear your experience did not meet expectations. We'd like the opportunity to investigate this further and help resolve the issue. Please contact our customer service team (support@geepas.co.uk.) with your order details.
Kind regards,
Geepas Customer Support
Respuesta de Geepas UK
Hi Nazmunnisha ,
Thank you for your wonderful feedback.
We're delighted to hear that you had a very good experience with us. Your kind words and support mean a great deal to us, and we truly appreciate you choosing Geepas.
Kind regards,
Geepas Customer Support
Respuesta de Geepas UK
Hi Eimy ,
Thank you for your feedback.
We're pleased to hear that you're happy with the product overall. We appreciate your honest feedback and will continue working to improve our products and services.
Thank you for choosing Geepas.
Kind regards,
Geepas Customer Support
Great products bought smart kettle and…
Great products bought smart kettle and toaster look fantastic, had an issue with delivery (Evri) customer services sorted it right away and had a replacement a few dats later. Communication from staff was great always replied and did a great job
20 de agosto de 2026
Respuesta de Geepas UK
Hi Chris ,
Thank you for your wonderful feedback.
We're delighted to hear that you're happy with your smart kettle and toaster and that our customer service team was able to resolve the delivery issue promptly. It's great to know that you were pleased with the communication and support you received.
We truly appreciate your kind words and choosing Geepas.
Kind regards,
Geepas Customer Support
Respuesta de Geepas UK
Hi Donna ,
Thank you for your wonderful feedback.
We're delighted to hear that you were pleased with our service. Your kind words and support mean a great deal to us, and we truly appreciate you choosing Geepas.
Kind regards,
Geepas Customer Support
Respuesta de Geepas UK
Hi Kev,
Thank you for your wonderful feedback.
We're delighted to hear that you were pleased with our service and fast delivery. Your kind words and support mean a great deal to us, and we truly appreciate you choosing Geepas.
Kind regards,
Geepas Customer Support
Good machine
Almost everything is good about this little machine. It pulls my beard hair sometime for some reason, that is the only reason of 4 stars.
16 de agosto de 2026
Respuesta de Geepas UK
Hi Syed,
Thank you for your positive feedback.
We're pleased to hear that you're happy with the product overall. We also appreciate your feedback regarding the beard hair pulling and will take your comments on board as we continue to improve our products.
Thank you for choosing Geepas and for sharing your experience.
Kind regards,
Geepas Customer Support
Excellent value Very Fast Delivery very…
Excellent value Very Fast Delivery very pleased with this set of Kitchen Appliances will buy Geepas again in the future
21 de agosto de 2026
Respuesta de Geepas UK
Hi David ,
Thank you for your wonderful feedback.
We're delighted to hear that you're pleased with your kitchen appliances and found them to be excellent value for money with fast delivery. We're especially happy to know you're considering Geepas again in the future.
We truly appreciate your support and look forward to serving you again.
Kind regards,
Geepas Customer Support
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.