Item hasn't arrived as yet, but it's my first time dealing with this company and I was served by a Kieran Boatman who was extremely helpful, polite and professional. After talking to him I felt confid... Ver más
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Consulta las opiniones de los clientes
Received In Good Condition and been working well. However Requested on Delivery if no one was home to leave with either neighbour, but was left at front door in full view of anyone going past and sh... Ver más
La empresa ha respondido
Purchased a Stihl Hsa 26 electric hand held grass and hedge cutter. The stihl arrived very quickly and we protected. Very pleased with the operation of this little cutter and cannot fault George Brown... Ver más
La empresa ha respondido
I visited the Daventry branch this morning to look for a part for our garden strimmer, I didn’t know what it was supposed to look like and only had a photo of the strimmer itself (no model number). T... Ver más
La empresa ha respondido
Información sobre la empresa
- Mayorista de productos agrícolas frescos
- Servicio agrícola
- Jardín
- Servicio de mantenimiento de terrenos
- Servicio de reparación de podadoras de césped
- Alquiler de instalaciones y maquinaria
Escrito por la empresa
Welcome to George Browns Ltd - specialists in Groundcare, Garden & Agricultural machinery and equipment for six generations. You can find out George Browns stores in five locations, covering Bedfordshire, Buckinghamshire, Cambridgeshire, Essex, Hertfordshire, Leicestershire, Oxfordshire, Northamptonshire, North London, Warwickshire and West Midlands.
Información de contacto
Unit 5b, Grovebury Road, LU7 4SF, Leighton Buzzard, Reino Unido
- 01525 372062
- onlinestore@georgebrowns.co.uk
- georgebrowns.co.uk
4,4
Excelente
243 opiniones
Invita a los clientes a opinar
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Ha contestado el 72% de las opiniones negativas
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Great customer service
Item hasn't arrived as yet, but it's my first time dealing with this company and I was served by a Kieran Boatman who was extremely helpful, polite and professional. After talking to him I felt confident in purchasing the item, so thanks for the assistance 😊
18 de agosto de 2026
Opinión espontánea
Really fast delivery and great tools…
Really fast delivery and great tools and price
8 de agosto de 2026
Respuesta de George Browns
Thank you for your kind words :)
To be fair George was ok but FedEx was a joke
To be fair George browns service was ok but FedEx was a complete joke from start to finish in the end my parcel was at the Huntingdon FedEx depot for 5days with limited updates of it going nowhere before I instructed George browns to return to sender and give me a full refund
5 de agosto de 2026
Respuesta de George Browns
Hello, thank you for taking the time to leave your review.
We’re disappointed that you received this level of service from our courier partner. We rely on third-party couriers to deliver the majority of our goods, meaning that unfortunately, once an order has left our warehouse, there are elements of the delivery process that are outside of our direct control.
We do appreciate, however, how frustrating it must have been to have your parcel sitting at the Huntingdon depot for five days with limited updates. We hope you also appreciate that, once you contacted us, we did everything within our power to resolve the situation and arrange the return and full refund for you.
We’re pleased that you found the service provided by George Browns to be okay, and we’ll continue to do everything we can to ensure our customers receive the best possible service, even when issues arise with our delivery partners.
If you ever need anything from us in the future, please don’t hesitate to get in touch with us directly.
Thanks,
GB Customer Service
Respuesta de George Browns
Thank you for your kind words - enjoy your new product :)
Respuesta de George Browns
Thank you for your kind words - enjoy your new product :)
Disappointing delivery experience.
Disappointing delivery experience.
The parcel was eventually found, but it took me 4 days to locate it, causing unnecessary stress, frustration, and a significant waste of my precious time.
FedEx used a contractor who was clearly not properly trained: no delivery photograph was taken, and the parcel was not signed for by me.
However, this situation would most likely never have happened if the seller had actually passed on the delivery instructions I provided when placing the order. Instructions are there for a reason — to ensure the parcel reaches the customer correctly and that the customer has a satisfactory experience.
I appreciate that the company sends thousands of parcels, but that is not an excuse for failing to communicate a customer’s delivery instructions. Attention to detail and conscientious service matter, especially when problems arise.
Unfortunately, this experience has not given me confidence in ordering from this seller again.
28 de julio de 2026
Opinión espontánea
Respuesta de George Browns
Hello,
Thank you for taking the time to leave your feedback. We are pleased to hear that you were able to locate your products, although we completely appreciate how frustrating and stressful the situation must have been.
Our couriers are instructed to obtain a signature upon delivery wherever possible. Unfortunately, we have seen too many occasions where parcels left unattended outside a property have been stolen or gone missing. Requiring a signature is intended to help protect both our customers and ourselves by providing confirmation that the goods have been received.
Based on the delivery information available to us, we believe the driver left the parcel with reception so that a signature could be obtained, rather than leaving it unattended. This follows our delivery policy, which is outlined in the FAQ section of our Shipping of Goods policy.
We fully understand that this did not result in the experience you expected, and we are sorry for the inconvenience and time it took to locate your parcel. While these procedures are in place to help safeguard deliveries, we also expect our courier partners to communicate clearly where a parcel has been left. Your feedback has been noted and will be shared with the courier to help improve future deliveries.
Thank you again for your feedback.
George Browns CS Team
Excellent service and product would…
Excellent service and product would recommend
24 de julio de 2026
Respuesta de George Browns
Thank you for your kind words :)
Respuesta de George Browns
Thank you for your kind words :)
No problem with delivery or…
No problem with delivery or correspondence from start to finish, using pressure washer now first class 👍
24 de julio de 2026
Respuesta de George Browns
Thank you for your kind words. Enjoy your new pressure washer :)
Purchased a Stihl Hsa 26 electric hand…
Purchased a Stihl Hsa 26 electric hand held grass and hedge cutter. The stihl arrived very quickly and we protected. Very pleased with the operation of this little cutter and cannot fault George Browns on their service. Thank you
22 de julio de 2026
Respuesta de George Browns
Thank you for your kind words :) We hope you enjoy your new HSA26!
Fast delivery
20 de julio de 2026
Respuesta de George Browns
Thank you for your review :) We hope you enjoy your order.
Respuesta de George Browns
Thank you for your kind words, we hope you enjoy your order :)
Online ordering process was very easy…
Online ordering process was very easy and prompt delivery 48 hours later :-)
15 de julio de 2026
Respuesta de George Browns
Thank you for your kind words :) We hope you enjoy your product.
Available and good price
Available and good price, delivery was prompt and as described.
17 de julio de 2026
Respuesta de George Browns
Thank you for your kind words. We hope you enjoy your new products :)
Received In Good Condition and been…
Received In Good Condition and been working well.
However Requested on Delivery if no one was home to leave with either neighbour, but was left at front door in full view of anyone going past and showing Stihl boxing so lucky was not stolen.
15 de julio de 2026
Respuesta de George Browns
Thank you for your kind words. We hope you enjoy your new machine. Our courier partners are very good, however we do rely on them to ensure instructions are followed, and unfortunately we have no control over the individuals.
We are glad your item was received well.
Purchased my Stiga ride on lawnmower…
Purchased my Stiga ride on lawnmower from them last month, they delivered it to me within 3 days of purchasing! Brilliant service!
Thanks
25 de junio de 2026
Opinión espontánea
Respuesta de George Browns
Thank you for your kind words. We glad you are enjoying your Sitga Ride On :)
Simple ordering process and excellent…
Simple ordering process and excellent customer service.
9 de julio de 2026
Respuesta de George Browns
Thank you for your kind words :)
Good price and great delivery with a…
Good price and great delivery with a thorough run through how the mower works
10 de julio de 2026
Respuesta de George Browns
Thank you for your kind words. Enjoy your new Ride On Mower :)
Always great service!
17 de julio de 2025
Opinión espontánea
Respuesta de George Browns
Thank you for your kind words :)
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