Lovey experience today taking jewellery down to the local hotel. Met a lovely lady called Elizabeth and she made it so easy for me, I had taken jewellery down and was pleasantly surprised with what I... Ver más
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Lovey experience today taking jewellery down to the local hotel. Met a lovely lady called Elizabeth and she made it so easy for me, I had taken jewellery down and was pleasantly surprised with what I... Ver más
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Received leaflet through door decided to go along to local venue close to me. Met Lizzy at Seamill Hydro. Seamill. She was friendly, knowledgeable and easy to talk to. Sold some jewellery and money w... Ver más
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I bought a print at auction which required delivery organised by Gerrards. They sent the item immediately, it arrived by UPS exactly on the date I requested as it was a birthday present which I neede... Ver más
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I had some old jewellery which lay in drawer for years when I received a leaflet through door about Gerrards auction rooms.. I went along and Elizabeth weighed everything I had brought.. she was lovel... Ver más
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Auction Rooms, House Clearance & Jewellers
St George's Road, FY8 2AE, St Anne's, Reino Unido
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I bought some ceramics in their last auction and they arrived as some of the best packed bits I've ever received. In fact they were so well wrapped, I had a struggle to get into them to start with.
First class service and I will be using the posting and packing service again, if I ever buy from them.

Respuesta de Gerrards Auction Rooms
Absolutely delighted with the service provided by Gerrards Auction Rooms.
Great joy to be able to conduct my business in a straight forward hassle free manner.

Respuesta de Gerrards Auction Rooms
I've just looked at the Gerrards website. Why are they posting photos which are reverse images? How are you supposed to judge an item if half of the photos are useless? If that's the level of their expertise I shall give them a miss.

Respuesta de Gerrards Auction Rooms
would like to say a great friendly people they went out of their way for me massive thumbs up
big yes to buying from them again
thanks team

Respuesta de Gerrards Auction Rooms
I recently purchased an item from Gerrards Auction and found them a very professional and user friendly team. The item was packed superbly and arrived safe and sound.
I cannot recommend these people highly enough and will definitely be back.

Respuesta de Gerrards Auction Rooms
easy to contact - prompt to respond to enquiries - super fast and safe delivery - A+++

Respuesta de Gerrards Auction Rooms
My first experience of buying online at auction. All very straightforward and worked well. The service following the auction was very prompt and the staff were very helpful with my 'newbie' questions. The goods arrived very quickly in perfect condition. No hesitation in recommending them.

Respuesta de Gerrards Auction Rooms
Great Auction House very polite hard working staff. Always have substantial lots for sale , Good Auctioneer and easy to follow very clear . The staff are always very helpful and help to carry your goods to vehicle if needed
The range of goods is suitable for all and well presented and described . Never failed to buy from Gerrards a smashing Auction house.
Thank you
I wish other auction houses (in the main) would copy Gerrards business model. The experience was so much better - why? a) they don't overpack items saving on one's costs, b) do not pack in environmentally horrible styrofoam. It is seamless experience, by not outsourcing to a third party they can control matters better, saving on endless emails and delays. All of which matters. Auction houses have moved into a complete delivery situation not just the buying and selling model of old. Similar in other words to Amazon....

Respuesta de Gerrards Auction Rooms
The item I bought was not what thet claimed. Refused a refund although they admitted to having described the item wrong.

Respuesta de Gerrards Auction Rooms
I had not previously bought from Gerrards but was impressed with the courtesy and efficiency of their communications and in-house delivery service which ensured I received my items promptly.
A pleasure to do business with them.

Respuesta de Gerrards Auction Rooms
Always a good professional service, and treated our goods with respect, and also great prices, so yes were very pleased, and would highly recommend.

Respuesta de Gerrards Auction Rooms
Bought items from Gerrards several times with no issues very helpful staff and still has a low buyers premium compared to others.

Respuesta de Gerrards Auction Rooms
Bought some Jewellery last month before xmas and received it as soon as i paid for it and in plenty of time for xmas, so Appreciated the service you provided on getting my items sent out to me so promptly, thank you.

Respuesta de Gerrards Auction Rooms
Sold a few things with Gerrard’s and so far so good very pleased . Thanks Gerard’s.
Received my items very fast. I would highly recommend Gerrards auction rooms
Love this place, its always warm and inviting, always a pleasure experience, had a lovely cup of tea and cake in the cafe, service was very good and nice and clean. I'd Recommend.
Gerrards are a family orientated professional and friendly auction company. They keep you fully informed of proceedings before and after the auction . Included in the amenities is the cafeteria service.
Great Service- Gerrards helped me when my sister had to go into a care home. We had to sell my sister's belongings and Simon and Elizabeth were very helpful and professional. Thank you!! Would recommend.
I brought a ring in an auction online from
Gerrards Auction Rooms. Description said Ruby
and Natural white zircon ring. When I
received the ring found out by an expert it
was not ruby. I sent the ring back to the
auctioneer and told them it was not ruby,
which was accepted by the auctioneers and so
demand for a refund under the sale of goods
act and trade description act, the item must
match the accurate description satisfy the
quality and be fit for purpose. Auctioneers
being a registered auctioneer surely must not
mislead and deceive the public by describing
the item wrongly. The item in auctioneers
description has falsely been described. Ring
was never returned back nor refunded.
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