Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Easy to use service reducing plastic waste. The delivery came when expected. I just empty each of the containers into my own reusable jars then put the empty containers back into the crate, fasten tie... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Love the products and the ethos behind this as we no longer have a zero waste shop that near us. Having things delivered makes living a plastic free life (or reduced plastic) a little easier... New... Ver más

Valorada con 4 estrellas sobre 5

This is a good idea to save plastic and works well. We mainly buy cereals and bread flour which are excellent. You can buy tinned goods - tomatoes, coconut milk etc but these are much more expensive t... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

A great introduction to the way Groceries should be delivered. This was our first order from the newly launched Dizzie (formerly GoodClub) and their new delivery partner Packfleet. A... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de entrega de comestibles
  2. Tienda de alimentos
  3. Tienda de alimentos orgánicos
  4. Supermercado

Escrito por la empresa

Dizzie's on a mission to free your cupboards from pointless plastic. With refillable products in reusable pots delivered straight to your doorstep, you can fill up on your favourite groceries again, and again, and again. Dizzie collects the empty packaging as soon as you’re ready. No waste. No faff. No problem. 💫


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

640 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Fantastic service!

Fantastic service!
I really feel I have found a replacement for my beloved BYO which I used before I moved house.
The products are excellent. Such a fantastic system.
Well worth giving a try….. you won’t look back!!

6 de abril de 2022
Logotipo de Dizzie

Respuesta de Dizzie

Thanks for this review Maur! 💚

Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service, I received an email response back within a few hours & my issue was sorted straight away (I needed a new returns label). Super fast delivery & returns. All plastic free products fairly priced. A good range of products, which I hope will grow.

2 de abril de 2022
Logotipo de Dizzie

Respuesta de Dizzie

Thanks for this review Julie! 💚 Our Customer Support team are always happy to help

Valorada con 5 estrellas sobre 5

I order about every 6 weeks

I order about every 6 weeks. The items are good quality, well packed and delivered on time. The delivery/collection system is excellent. Like many I am finding household shopping more expensive by the minute! Whilst Good Club aren't the cheapest, I love their ethos and will use them as long as possible - thank you GC!

30 de marzo de 2022
Valorada con 5 estrellas sobre 5

Amazing

Amazing! Love this company!

25 de marzo de 2022
Logotipo de Dizzie

Respuesta de Dizzie

Thanks for the review! 💚

Valorada con 5 estrellas sobre 5

Great service

Great service, and wide range of products. Delivery was quick, and love being able to return all the pots for the zero waste products.

24 de marzo de 2022
Valorada con 4 estrellas sobre 5

It's quick and easy to set up and place…

It's quick and easy to set up and place an order. Orders are normally delivered within a couple of days. Collection is a little fast, usually next day which I suppose is fine if you've got spare containers to transfer everything to.

21 de marzo de 2022
Logotipo de Dizzie

Respuesta de Dizzie

Thanks for the review Neil! 😊

If you ever need your collection delayed, its no problem! You can contact our help team at help@goodclub.co.uk who will rebook for a later date.

Valorada con 4 estrellas sobre 5

Love the idea of this company

Found this company online, love the idea of less plastic etc. Great range of products - hope there will be more in the future. Not had any problems with delivery or crate being collected.

20 de marzo de 2022
Logotipo de Dizzie

Respuesta de Dizzie

Thanks for the review Julie! 💚

We're still growing the range, so lots more to come 😊

Valorada con 3 estrellas sobre 5

Not great

Love the idea of good club and its purpose however the service isn't 5 star and the company aren’t transparent. I didn’t realise there was a subscription fee and after speaking to friends who also get regular orders they did jot realise either. Despite how regularly you order there is a monthly fee coming out of your bank account. Not at all transparent and a bit sneaky.
On 3 occasions we have received deliveries covered in peanut butter where the tubs have burst. Not at all nice to clean up!
Each time we have contacted the support team, they have reacted quickly and refunded the items which is great but that is a basic level of service. It seems their focus is on obtaining new customers and not on retaining current ones. For example I receive regular emails encouraging me to get my friends and family to order and save £10 but there is no compensation for cleaning peanut butter off of your products (more than once)
Great focus on the environment and love the concept but not people/ service focussed.

20 de marzo de 2022
Opinión espontánea
Logotipo de Dizzie

Respuesta de Dizzie

Hi Emma,

Thanks for taking the time to leave us a review, we're sad to hear that you haven't enjoyed shopping with us.

I'm really sorry if the subscription options were not clear when you signed up, you will have selected one of our delivery pass options at checkout before finalising the order and we do try to make this as obvious as possible for customers.

We do have a basic subscription free option available and all of our monthly subscription options can be cancelled at anytime. If you haven't already, please do get in touch with our help team at help@goodclub.co.uk and we can amend the account for you.

We're currently working to improve our delivery boxes and packaging to reduce damages, I'm so sorry you've had to deal with multiple peanut butter disasters!

Thanks,
Good Club 💚

Valorada con 5 estrellas sobre 5

Being Good made easy!

Excellent service, high quality goods, and reasonably competitive pricing: what more could we want when looking for an easy way to go 'zero waste'?
I particularly appreciate the convenience offered by the next-day collection of empties - this makes it so much easier to incorporate zero waste living into a busy life.

16 de marzo de 2022
Logotipo de Dizzie

Respuesta de Dizzie

Thank you! 💚

Valorada con 5 estrellas sobre 5

Great company

Great communication, wide range of food and household items
Quality products great prices

16 de marzo de 2022
Logotipo de Dizzie

Respuesta de Dizzie

Thank you for this! 💚

Valorada con 5 estrellas sobre 5

Love this company

Love this company. Their products are great, excellent value and seamless service.

10 de marzo de 2022
Logotipo de Dizzie

Respuesta de Dizzie

Thank you Alexandra! 💚

Valorada con 5 estrellas sobre 5

I love good club

I love good club. It is the easiest way to become zero waste. No excuses! They deliver to your door and take away empty tubs in the morning. I am so happy we found good club, it has helped us become better environmentally friendly consumers.

9 de marzo de 2022
Opinión espontánea
Logotipo de Dizzie

Respuesta de Dizzie

This is great 😁 we're so happy you found us!

Thank you Lauren 💚

Valorada con 5 estrellas sobre 5

Love this company

Amazing products, a good selection of organic food, and I love the idea of zero waste. Delivery is quick. The free items with your first delivery is a really nice touch. Great service, thank you, I will definitely be buying again

9 de marzo de 2022
Logotipo de Dizzie

Respuesta de Dizzie

Thank you Natalie 😊💚

Valorada con 4 estrellas sobre 5

Convenient, goodbye plastic!

Convenient. Good quality products. So nice to not have loads of plastic to throw away.

One time delivery didn't turn up and had to get a refund.

9 de marzo de 2022
Logotipo de Dizzie

Respuesta de Dizzie

Thank you for the lovely review Sophie and sorry to hear you had a delivery go missing 😢.

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más