Be careful with this company. I ordered an item, they said I didn't put a number for my house of the address but delivered it anyway to another address. I still haven't had a refund due to them say... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
while a very busy shop, all staff welcome you in & rest assure, all were doing there best to come serve you. informative, highly recommended advise. purchased what i was looking for, from a very young... Ver más
I ordered two Festool systainers on 26 August. They arrive 17 days later, both systainers were damaged. I notified GTD on the 11 September (the same day they were delivered) that the systainers were... Ver más
La empresa ha respondido
Poor communication and poor service. Brought the wrong tool spoken to customer service we received email explaining how to send it back - sent tool back three months ago still waiting for a reply... Ver más
Información sobre la empresa
- Tienda de herramientas
- Concesionario de maquinaria para la construcción
- Tienda de muebles
- Persona de mantenimiento
- Ferretería
- Planta de almacenamiento
Información proporcionada por diversas fuentes externas
We have been supplying and repairing tools for all sectors of the trade on the Sunshine Coast for over 20 years. With an experienced team of staff that have had years of experience in store and between them decades of knowledge. Our main focus is on Customer Service, Supplying Quality Tools at the best prices. We are distributors of all the major brands of Hand, Cordless Tools, Power Tools, Pneumatic Tools and Welding Equipment. Brands such as Makita, Hitachi, Milwaukee, Festool, Aeg, Dewalt, Metabo, Bosch, Panasonic, Maktec, Stanley, Sidchrome, Irwin, K C Tools, Bessy, Stabila, Lufkin, Cooper, Cigweld, Shinnano and many more.
Información de contacto
15 Caloundra Rd, 4551, Caloundra, Australia
- 1300 334 894
- sales@gettoolsdirect.com.au
- gettoolsdirect.com.au
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
No ha contestado las opiniones negativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Excellent service and really helpful.
My last transaction was a warranty…
My last transaction was a warranty claim with some minor complications.The problem was solved and I am more than happy with the result and especially grateful to Bradley who is a credit to the place!
Brendan was extremely helpful and very…
Brendan was extremely helpful and very knowledgeable salesman
Excellent service & product range
Make sure you ask for Matty
Make sure you ask for Matty!
We have shopped with Get Tools Direct for quite a few years now. Whilst have always been looked after, we have recently had Matty serve us on a couple of our most recent transactions and he went above and beyond. Thanks for all your help mate, If get tools tools stock it they'll always be our number one tool supplier.
Excellent communication
Excellent communication. A lady called me to let me know that my item the day it was being shipped.

Respuesta de Get Tools Direct
Friendly & efficient service &…
Friendly & efficient service & amazingly fast delivery. Very pleased.

Respuesta de Get Tools Direct
I'm really surprised and very happy
I'm really surprised and very happy. Since the my process was started I've received informations per SMS and including calls.
Thanks!

Respuesta de Get Tools Direct
Love My Metabo
Love this tool (Metabo 18V 60Nm Drill/Screwdriver with Quick-change Chuck). Would like to complement the tool with the Quick-change attachments. Have got the Angle attachment (which works great) but am finding it hard to get hold of the Off-Set attachment. It would be an excellent tool with all the additions.

Respuesta de Get Tools Direct
I ordered a part
I ordered a part
You sent it as soon as you got it
You call out of the blue to let me know there would be a delay
I received the part about 2 weeks later
In all I waited less the a month.
The item was not urgent so very happy with the service

Respuesta de Get Tools Direct
I was sent the wrong product
I was sent the wrong product. I sent it back to you and then was told I would receive the level I ordered in less than 2 weeks as you didn't have the level I ordered in stock to begin with. After 2 weeks I still hadn't receive my level so I contacted you again only to be told it will still be another month. My order was placed on the 2/9/20 and I still haven't received it.

Respuesta de Get Tools Direct
Good stuff guys!
Good stuff guys!
Looked at the product that I wanted, description was on the dot, the delivery was on time, product had no defects, simply put—— great experience.

Respuesta de Get Tools Direct
Overall Good, Shipping slow due to COVID
There was a delay on the shipping time, but hard to manage in these times

Respuesta de Get Tools Direct
Very pleased with the service
Very pleased with the service, delivery and price of the items I purchased. Would highly recommend this business. The nails I bought were difficult to obtain and extremely expensive, but not at Get tools direct!!!

Respuesta de Get Tools Direct
Putting It Together Again
After several years, numerous job sites and loaning tools when required the old GearWrench combination wrench set had 4 items missing.
As I was an existing customer on the Get Tools Direct web site, I searched the site finding only full sets not individual items. I then went to the Gear Wrench web site and located the individual part numbers for the missing items. I sent the description and part numbers to Get Tools Direct via a quote request on their web site.
Liam from Get Tools Direct got back to me with pricing. The items were ordered. I paid credit card over the phone. The goods were shipped to my house. The 4 empty pockets in the tool pouch are now full again. Function has been restored.

Respuesta de Get Tools Direct
Best price available for 2 pack of…
Best price available for 2 pack of Milwaukee batteries

Respuesta de Get Tools Direct
Damaged good delivered - No reply from GTD
I ordered two Festool systainers on 26 August. They arrive 17 days later, both systainers were damaged. I notified GTD on the 11 September (the same day they were delivered) that the systainers were damaged and sent them photos . It is now 13 October (33 days later) and GTD have done nothing.
What sort of company thinks it OK to ship damaged goods then not reply to a dissatisfied customers email? If I owned GTD, I would be embarrassed that my company shipped damaged goods and do my best to resolve the issue. However, GTD choose to do nothing.

Respuesta de Get Tools Direct
Ordered a great tool cabinet…
Ordered a great White tool cabinet combo and was certainly not disappointed. Very good quality tool cabinet and would recommend to anyone and would recommend Get Tools Direct who not only had fabulous service, but great price and communication

Respuesta de Get Tools Direct
Easy online process
Easy online process, quick and thorough communication

Respuesta de Get Tools Direct
Insurance Option to make sure for Delivery
A company that offers insurance to make sure you receive your order is not good. Defeats the purpose of ordering on line! Did Not receive my order and was told that because I opted out of insurance and gave permission to leave order if no one home was out of their hands. I never received a tracking number as per their confirmation email order, never ever had a problem with many parcels delivered before without insurance!

Respuesta de Get Tools Direct
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.







