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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The website has a good range of ideas, is clear and easy to use. Prices are reasonable, payment secure and delivery service accurate. Thank you Gift Loft.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Gift Packs Acceded expectations, also were delivered in top condition, our daughter in law was thrilled so, as a belated birthday gifts the in-laws and Nana have been redeemed. Also we are able agre... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

AMAZING Service!!! Arranged a gift hamper for a friend in Mangawhai via email/website from Melbourne Australia. Karina was beyond helpful and happily returned my emails promptly even after hours. She... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

First all they received my order on Friday but did not dispatch it until Tuesday and the person did not receive it until Wednesday. They should not mention same day delivery if it takes them 4 days. S... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de canastas de regalos
  2. Tienda de regalos
  3. Servicio de pedidos de comida online

Escrito por la empresa

We are passionate about NZ products and delicious artisan foods - every gourmet food is taste tested before we select it for our gorgeous food hampers. We are a small family-owned & operated business based in Auckland, New Zealand. We love all things beautiful and fashionable and hope that our selection provides the perfect gift or gift idea for you.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

263 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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Ha contestado el 100% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Smile

Good communication. Arrived on time and in good order. And it put a big smile on my mother's face, which you made possible.

15 de diciembre de 2022
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Respuesta de The Gift Loft

Thanks David, great to hear :)

Valorada con 5 estrellas sobre 5

Quality, convenience and dependable

Products were generally of good quality and well presented. Deliveries were very accurate and reliable. All in all a pleasant and convenient experience.

13 de diciembre de 2022
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Respuesta de The Gift Loft

Thanks Adrian :)

Valorada con 5 estrellas sobre 5

Buying a gift card was the best thing…

Buying a gift card was the best thing this year.
My sister received same and quickly made her choice online.
Your hamper arrived at her house in three days, much to her delight.
Kudos for fast service and delivery

11 de diciembre de 2022
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Respuesta de The Gift Loft

Thanks Bruce, great choice!

Valorada con 3 estrellas sobre 5

The buying if the gift was OK but the…

The buying if the gift was OK but the recipient didn't get her gift in time for her birthday, if there are issues I feel I should have been told

2 de diciembre de 2022
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Respuesta de The Gift Loft

Thanks for your review Caroline, sorry this didn't arrive in time. Unfortunately we don't always know in good time about delivery issues as the couriers will promise us they will deliver on a specific day and then when they don't, we don't find out until the next day. It is hard having to rely on couriers but thankfully they get it right most of the time.

Valorada con 5 estrellas sobre 5

Amazing service

I was after one specific item from a gift box I received, they made it easy to get and shipped within 4 days. 10/10 will recommend to anyone who needs this type of gift service.
Also the muslins from my gift box were THE BEST. Still using them. Best ones I got. And my son loves his Henry rabbit.

Edit: **Recieved** in 4 days and that included a weekend, shipped within minutes if ordering I'm sure.

12 de diciembre de 2022
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Respuesta de The Gift Loft

Thanks so much Pippa, glad Henry is so popular with your son :)

Valorada con 5 estrellas sobre 5

I could easily find what I was looking…

I could easily find what I was looking for and the whole process of ordering, paying an delivering went smooth.
Kudos to the delivery team by getting the parcel to my daughter so soon!

6 de diciembre de 2022
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Respuesta de The Gift Loft

Thank you :)

Valorada con 1 estrellas sobre 5

Waste of money

Terrible. Arrived late. No sensible explanation given.

9 de diciembre de 2022
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Respuesta de The Gift Loft

Hi Eli, we received your order on the 9th of December and you requested same day delivery to Wellington. As per our website all north island non-rural deliveries happen overnight on week days. Unfortunately there was a delay in Wellington at the time with Christmas freight well underway and this arrived three days late. Please order in advance in future, especially if ordering in the peak season in December. Thanks.

Valorada con 3 estrellas sobre 5

Worst courier delivery service I have…

Worst courier delivery service I have ever had

30 de noviembre de 2022
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Respuesta de The Gift Loft

Hi Kylie, sorry you had a bad experience with the couriers. It is very frustrating and upsetting when they don't get it right for us as we rely heavily on them as a small business. Thankfully these issues are few and far between but again we apologise this affected your shopping experience.

Valorada con 5 estrellas sobre 5

Gift to my Parents

My Parents loved their gift basket, and the whole process went smoothly on my end.

I was a little confused by the courier's notes regarding the delivery, but GiftLoft was very responsive to query, and the confusion solved itself anyway.

25 de noviembre de 2022
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Respuesta de The Gift Loft

Thanks for your review. The courier notes can be confusing at times, we are always happy to assist with queries on these :)

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