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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The website has a good range of ideas, is clear and easy to use. Prices are reasonable, payment secure and delivery service accurate. Thank you Gift Loft.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Gift Packs Acceded expectations, also were delivered in top condition, our daughter in law was thrilled so, as a belated birthday gifts the in-laws and Nana have been redeemed. Also we are able agre... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

AMAZING Service!!! Arranged a gift hamper for a friend in Mangawhai via email/website from Melbourne Australia. Karina was beyond helpful and happily returned my emails promptly even after hours. She... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

First all they received my order on Friday but did not dispatch it until Tuesday and the person did not receive it until Wednesday. They should not mention same day delivery if it takes them 4 days. S... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de canastas de regalos
  2. Tienda de regalos
  3. Servicio de pedidos de comida online

Escrito por la empresa

We are passionate about NZ products and delicious artisan foods - every gourmet food is taste tested before we select it for our gorgeous food hampers. We are a small family-owned & operated business based in Auckland, New Zealand. We love all things beautiful and fashionable and hope that our selection provides the perfect gift or gift idea for you.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

263 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Quick

Quick, easy, good info and lovely products

16 de febrero de 2023
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Respuesta de The Gift Loft

Thanks Nichole!

Valorada con 4 estrellas sobre 5

I originally gave them a 1 star as the…

I originally gave them a 1 star as the gift had not been received, however it was at the time of cyclone Gabrielle and it did turn up. Irt was just unfortunate timing when I ordered it. They have a wonderful choice of gifts which made it easy for me to find something. Thanks guys

14 de febrero de 2023
Opinión espontánea
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Respuesta de The Gift Loft

Since updated by Toni:
I originally gave them a 1 star as the gift had not been received, however it was at the time of cyclone Gabrielle and it did turn up. Irt was just unfortunate timing when I ordered it. They have a wonderful choice of gifts which made it easy for me to find something. Thanks guys

by Toni Sullivan

Valorada con 5 estrellas sobre 5

AMAZING Service!!

AMAZING Service!!! Arranged a gift hamper for a friend in Mangawhai via email/website from Melbourne Australia. Karina was beyond helpful and happily returned my emails promptly even after hours. She suggested some gift items and she delivered a superb gift hamper at the time I had requested. Thanks a million Karina/Giftloft, the gift was a lovely & much appreciated surprise.

8 de febrero de 2023
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Respuesta de The Gift Loft

Thanks so much for taking the time to write a review for us Linda. Glad the gift was well received :)

Valorada con 5 estrellas sobre 5

Wedding gift delivered despite floods

I left it a little late to order a wedding gift for my sister in Auckland (I live in South Africa) and then the first floods hit. So impressed that you were able to deliver the gift before the wedding day. And grateful.
And you kept in touch until the gift was delivered.
thank you!

1 de febrero de 2023
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Respuesta de The Gift Loft

Thanks so much Melanie!

Valorada con 5 estrellas sobre 5

I found just what I was looking for at…

I found just what I was looking for at Giftloft. Also they were very helpful as I had put the wrong house number on the address! They assured me they would rectify my error before delivery.

5 de febrero de 2023
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Respuesta de The Gift Loft

Thanks Sue!

Valorada con 4 estrellas sobre 5

Easy ordering but delivery slower than expected

Ordering online was easy and quick to do. The only suggestion I would make, for future reference, is to give an estimated time or time range for delivery. My order was to go to Invercargill and I was informed that usually takes 2 business days from the date of dispatch (Wed 1 Feb) to reach Southland. It actually took a little longer than that and I started to worry the delivery wouldn't arrive by Monday 6 Feb at the latest. Yesterday, Tuesday 7 Feb, my recipient sent me a big thank you. She was very impressed with her gift and happy I had alerted her, yesterday, to keep an eye out for a parcel. It all worked out well!

6 de febrero de 2023
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Respuesta de The Gift Loft

Thanks for your review Caz, we would usually alert customers for pending later than expected deliveries but unfortunately with the flooding in Auckland compounded by two short weeks including Monday 6 February being a public holiday, all of the couriers are behind with all deliveries and we haven't been able to lodge queries as quickly as usual due to them working under high pressure. Rest assured if this happened in future, you would most likely be alerted.

Valorada con 4 estrellas sobre 5

Good website although complicated with…

Good website although complicated with payment as the delivery address and billing address in different countries. I had to do it several times before I got through. Speedy response and delivery

3 de febrero de 2023
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Respuesta de The Gift Loft

Thanks for your review Jackie, sorry you found the payment process difficult. Sometimes when paying by Shop Pay (credit card), Shop Pay who are the payment provider remember the last shipping address you used which is usually your own address and it defaults back to that. You just need to ensure you tick 'use a different shipping address' and it should go through quite quickly :)

Valorada con 5 estrellas sobre 5

Lovely Xmas Gift Hamper!!

Great choice of gifts and service, purchased online from the UK. Was kept well informed on delivery & the gift was delivered as per requested date! The recipient was delighted with the Xmas hamper and quality of products.

21 de diciembre de 2022
Valorada con 5 estrellas sobre 5

Ordered from the Uk for extra present…

Ordered from the Uk for extra present for daughter in NZ.
Parcel arrived when requested..contents as described.
Will definitely use again..excellent service and goodies.

28 de diciembre de 2022
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Respuesta de The Gift Loft

Thanks Ann :)

Valorada con 3 estrellas sobre 5

Attractive option but gift message needs improvement

Gifts looked great, and the store has a great range to suits a wide range of ages, occasions and needs.
Was rather disappointed that I could not enter a separate message for each hamper that was going to the same address. Would be good to have a separate message box for each hamper if multiple hampers were ordered to one address.

1 de diciembre de 2022
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Respuesta de The Gift Loft

Hi Renee, thanks for your review. For future reference, you can write multiple messages in the one message box. Just use a new line for each message and state which message is for which hamper. Thanks :)

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