Really happy with the purchase of the rucksack in coffee brown I made. Such amazing quality, lots of room and pockets! Was quick delivery too. Really pleased and would definitely recommend!
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Consulta las opiniones de los clientes
I bought a baby bag (Luxe 2) earlier this week and absolutely love it! It fits everything I need for my newborn and feels really well made. After I ordered, I noticed the bag had gone on sale, s... Ver más
The Bag is solid/strong/durable A swaggy design Has every compartment you need & more also comes with a portable changing mat, bottle cooling compartments. I love most the drawstring design... Ver más
Zip on bag broken after just 6 months of using and side pocket stitching started coming apart and then come off. Would not recommend at all, customer service was crap as bag purchased 9 months before... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
We are an award-winning Manchester-based, family-run company with a genuine passion for organic and sustainable products without compromising on style or quality.
Información de contacto
Reino Unido
- +441617035605
- support@gigil.com
- gigil.com
Amazing quality!
Really happy with the purchase of the rucksack in coffee brown I made. Such amazing quality, lots of room and pockets! Was quick delivery too. Really pleased and would definitely recommend!
It's so good
It's so good , the quality, the color, the fabrics, 10/10 and 100% recommend it's worth the money
The changing bag you need!!!
Great website and easy to navigate. The shipping was efficient. Love my changing bag. Such fantastic quality, wish I had bought for my other babies. I will definitely recommend.

Respuesta de Gigil
Fast shipping and products came as…
Fast shipping and products came as described
Great customer service
I bought a baby bag (Luxe 2) earlier this week and absolutely love it! It fits everything I need for my newborn and feels really well made.
After I ordered, I noticed the bag had gone on sale, so I contacted the them to ask about it. They got back to me the same day and immediately processed a partial refund for the difference in price.
Brilliant customer service, quick response, and a genuinely great product. Couldn’t be happier!
Great bag, amazing customer service
I purchase the Luxe (2.0) changing bag - the bag itself was wonderful and I received lots of compliments! It’s roomy and fits everything I need for my baby, whilst not sacrificing on style. However, after several uses, the stitching on the zip started to come away. I contacted customer service as the bag was still within the 1 year warranty period, and a lovely lady named Wendy came back to me more or less immediately apologising and offering to honour the warranty and replace the bag. The replacement bag was shipped that same day, and arrived within 2 days. I was incredibly impressed with Wendy and the customer service in general. I highly recommended purchasing from Gigil - I would definitely shop there again.
Still orderless
I am yet to receive my order as I believe it’s held up at customs. I’m unsure of why the necessary information wasn’t handed over when the items were sent, but I truly hope I receive it before my baby arrives.

Respuesta de Gigil
I wanted a card voucher for my daughter but…
I wanted a voucher for my daughter but as normal now email voucher but iwould like to present the same as a gift.Gigil were so helpful and arranged and sent to me a proper card voucher beautifully presented. Couldn't ask for more many thanks Gigil
Second time buying from Gigil and their…
This is my second time purchasing from Gigil, and I'm always impressed by the great quality and stylish design of their products. I ended up returning the bag only because it was smaller than I needed. My only reason for giving 4 stars instead of 5 is the return policy — it's a bit disappointing to have to pay for returns, especially given the higher price point of the items. Most premium brands offer free delivery and returns once you spend a certain amount, so I expected something similar here.
Great service and great product
Great service and great product. Very spacious and design is lovely.
Absolutely in love with Nala pram bag
Absolutely in love with Nala pram bag. Perfect size, well thought out pockets in all the perfect places as well as the material being perfect. Couldn’t recommend enough!
Great product
Great product, really nice packaging. Came on time and looks lovely quality
Amazing
As a new mum of twins i needed a bag big enough for everything that comes with twins. Not only is this bag very pretty it is also amazing and exactly what i needed.
I will be recommending this bag to everyone.
Beautiful bag but even better customer…
Beautiful bag but even better customer service. I had an issue and it was sorted really promptly
Do not buy from here
Zip on bag broken after just 6 months of using and side pocket stitching started coming apart and then come off. Would not recommend at all, customer service was crap as bag purchased 9 months before when I was pregnant. Such a shame when it’s not a cheap bag.

Respuesta de Gigil
Cute caddy
Just what we where looking for loved the giraffe print inside , very roomy great buy
Beautiful product
Beautiful product, High quality and prompt delivery. Looking forward to using the bag and nappy pouch when our little girl arrives. Great customer service and prompt replies when contacted with query.
Beautifully packaged
Beautifully packaged , my daughter loved it , now we just wait for our beautiful granddaughter to arrive , thank you for the great service
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