Gigil Opiniones 116

This was my second occasion ordering from Gigil. I believed I was dealing with a reputable company as I had no problems with the changing bag I had for my son. I ordered on 15/03/2022, it was delivered on 19/03/2022. My daughter wasn’t born until 27/04/2022 therefore the bag hasn’t been in use for a full year but is falling apart.

The straps are always coming undone, the stitching is threading and the insulated pockets have tore. Not only that but the insulated pockets are 2 different sizes and you could only fit one bottle in.

I got in touch with the team on Instagram sending photos of the issue. I didn’t even get an apology but I was swiftly told that as I was outside the guarantee I didn’t qualify for a replacement. All be it a couple of days outside the guarantee, these issues did not happen within the last couple of days. The pockets have been an issue since purchased as well as the straps coming undone.

As my daughter will soon be turning a year old, I’ll no longer have use for the bag. My intention of getting in touch was to let them know of the poor quality of the bag but to not even receive an apology is very unsatisfactory customer service.

From checking the website, I see that the Bounty bags are on pre-order. If you’re looking for a good quality bag that’s going to last, I wouldn’t recommend paying for one.

Really lovely bag. My wife is very happy now we have more space to pack essential (and non-essential stuff) into our changing bag. Great customer service support too! Thank you

Straps came very quickly. Well priced- even better with a discount code. And very good quality.

Gigil was amazing! The bag is great, with many compartments and extras! My bag strap did start to rip and Gigil was prompt in responding to my request. They immediately sent me a new bag! Fantastic customer service

I had my Gigil bounty changing bag for 4 months and the stitching came away ever so slightly, I contacted Gigil and they sent me a free shipping label to return the bag and they sent me a brand new one!! What more could you want. Amazing customer service.
The bounty changing bag is fantastic and spacious with plenty of pockets to fit in everything you need for a baby. I’m always recommending them to other mums/new mums and I’ve even had mums stop me when out and about to ask about my bag!

Great product, great quality. Very excited to use my peddle grey bounty bag. It is bigger than I thought. Definitely enough room for 2 under 3 😄💗

Easy to order and delivery was quick- tracking was slightly harder to track you just had to go back to site - but quality and look of bag was great - it had everything my daughter wanted all packed now and waiting for our prince to arrive

As described! Can’t wait for baby to be here so we can use the new bag. Had one of these bags with my first baby three years ago, would 100% recommend. The leather feels so good!

Love my shopping experience with Gigil! I left it to the last minute to pick a changing bag and ended up ordering just before Christmas, so was a bit worried I wouldn't receive before my baby arrived. Well, baby still isn't here and the bag arrived just over a week after ordering, I'm very impressed! Gigil customer service were super friendly when I contacted them too. Really pleased with the quality and design of the bag too, I bought the Bloom backpack and have filled it full to bursting for baby's hospital bag. Definitely recommend Gigil to anyone else considering buying a faux leather backpack :)

Very quick service over Christmas holidays, beautiful bag, so pleased with the size and quality. Can’t wait to start using it.

The Bag is solid/strong/durable

A swaggy design
Has every compartment you need & more also comes with a portable changing mat, bottle cooling compartments.

I love most the drawstring design is unique & makes me feel like I am carrying a genuinely quality backpack

G B.

Lovely bag, efficient service and quick delivery!

I recently got the gigil luxe changing bagpack and its been amazing, it got alot of space and different sections for holding baby items, just bought it again to gift someone and so pleased.
The service has been exceptionally amazing, the team at gigil have been so helpful, efficient. Will definitely be purchasing again as a gift. Thank you for the prompt replies and service provided

Fantastic product and customer service. I’m extremely pleased with the change bag it was exactly what I was looking for.

Gigil bags are of amazing quality! The perfect nappy bag with top notch leather and inner pockets and design are so beautiful. My zipper malfunctioned and Gigil were so amazing after sending them photos they sent a new bag out straight away. So happy with their service.

Envoie rapide, correspond aux photos sur le site web! Je l’adore!