A VERY poor experience & I've No Faith whatsoever in Gladstone Brookes. All I've had is a deadline excuse & surprise surprise a Covid excuse,18 months after submitting my claim. No one gets back to me... Ver más
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A VERY poor experience & I've No Faith whatsoever in Gladstone Brookes. All I've had is a deadline excuse & surprise surprise a Covid excuse,18 months after submitting my claim. No one gets back to me... Ver más
La empresa ha respondido
Gave Gladstone Brookes detailed list of companies we had loans with regarding PPI. Wondered why we had not heard anything relating to one particular company so rang them yesterday. Oh no they sa... Ver más
there email address on the letter they sent is invalid. the email address on their website is invalid. called the call centre, who then transferred me to speak to an advisor, but went through to a hol... Ver más
Awful company dont waste your time I've had name mistakes, address mistakes company replies go missing. They say they sent forms for me to sign they never turn up, when you ask for an update they blam... Ver más
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Contacted Gladstone last June, thanks to them I have had six successful claims.
Many thanks to all the team
Really helpful and friendly on the phone. They also chased the company for me.
Excellent service, I would never have done it all on my own, so very grateful for the payouts from several companies. Would definitely recommend.
Was a bit sceptical about these ppi claims so done it on the recommendation of a close relative
Put a claim in on line and was called back almost immediately very friendly and helpful staff they took all my details put in claims on my behalf
8 months later nearly £4000 better off was pleasantly surprised very good company to do business with would definitely recommend to anyone
A bit misleading. You need to have a fair bit of information, although the advert says otherwise.
Too many different people dealing with the same case.
Can't believe how the customer is hounded for payment, even before the cheque is received.
Wouldn't deal with this company again
Brilliant efficient company to deal with. All staff I dealt with were polite, helpful and very professional. Got me an excellent outcome too.
Excellent service. Gave constant information as to what was happening. Would definitely recommend.
I have nothing but praise for Gladstone Brookes. They have found accounts I had long forgotten. I have received back in total thousands I would not have otherwise have had. Fantastic and very professional. Thank you!
A very helpful and courteous company. Efficient in their approach and pleasant to deal with
Couldn’t be happier with this company. They went through everything very clearly. Kept in constant touch with how things were going with my cases. Would highly highly recommend 😊😊😊😊
Gladstone got me some Money very pleased. But have been handed to another company for my Black horse finance. I am hoping there has good. I would recommend Gladstone to anyone.
Great team of helpful professionals
Flawless and easy to do business with I would deal with them again
Really simple to use, everything was very straightforward and they were really good at keeping in touch and making sure I knew what the next steps were. Really easy to pay the fees after I’d received my compensation too. Would recommend.
I only got a samll amount back, but it was very welcome.t was quick and easy to claim.I did seem to get a bit of duplicated correspondence, but apart from that, I was very happy with the outcome.bbbb
Excellent service, excellent results, all their hard work took all the guess work out of PPI searches
Good at chasing potential PPI claims and acting on your behalf. We didn't know we had paid PPI on some of the cards/purchases but Gladstone Brookes recovered the PPI payments + interest. Sometimes though it isn't always convenient to talk about PPI claims on the phone. Perhaps a time slot could be agreed so that it is convenient to both parties to discuss the claims.
I have found Gladstone Brookes ,and the many staff I have dealt with over the last7/8 months efficient,personable,courteous,quick to respond or inform me of changes,or needing more information.
I am completely satisfied with the service that they have given me.
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