A VERY poor experience & I've No Faith whatsoever in Gladstone Brookes. All I've had is a deadline excuse & surprise surprise a Covid excuse,18 months after submitting my claim. No one gets back to me... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
A VERY poor experience & I've No Faith whatsoever in Gladstone Brookes. All I've had is a deadline excuse & surprise surprise a Covid excuse,18 months after submitting my claim. No one gets back to me... Ver más
La empresa ha respondido
Gave Gladstone Brookes detailed list of companies we had loans with regarding PPI. Wondered why we had not heard anything relating to one particular company so rang them yesterday. Oh no they sa... Ver más
there email address on the letter they sent is invalid. the email address on their website is invalid. called the call centre, who then transferred me to speak to an advisor, but went through to a hol... Ver más
Awful company dont waste your time I've had name mistakes, address mistakes company replies go missing. They say they sent forms for me to sign they never turn up, when you ask for an update they blam... Ver más
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
No ha contestado las opiniones negativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Not one problem did exactly what they said they do... No constant phone calls no stupid text messages and emailed me if there was a problem to contact them. Great work Gladstone Brookes very happy dealing with you all 👍
Fantastic service! You made it so easy to claim my PPI back and kept me completely informed all along the way, thank you
Look elsewhere
I initially sent over 2 PPI enquiries to Gladstone, the first was dealt with quickly, hence the 2 stars, however the 2nd one has been a complete nightmare, they don't contact you, they cant answer your questions, they put you through to the department,
Definitely recommended did all the hard work and gained me a very reasonable amount from mis sold ppi
Very happy with everything that was done for me.
Had great experience with Gladstone Brookes, very friendly & helpful staff. Always available when I had a query with my PPI claims.... a definite 5/5
I found Gladstonebrookes excellent service,didn’t expect to receive any money at all but I did very pleased with the outcome thank you.
Was convinced that I had never had PPI, but gave GB my details and they found something from 1990. Got £525 back so was happy to pay GB their share, £125. Thanks!
Dealing with Gladstone Brookes was a very easy positive pleasant experience from start to finish with an excellent result. Staff were polite and very helpful. Thoroughly recommend this company.
Usual corporate approach.
Although one claim was 'successful', as soon as they received their fee, other claims were dismissed.
Strange approach.
Really quick turnaround on completion of paper work to hving the refund bk really impressed the fee seems to be a standard fee who ever u use of 24 percent if the claim is successful
Pleasantly surprised. I’d been a bit wary of PPI companies as many have a bad rep but Gladstone Brooke’s were really good, very helpful, easy to get through to when I needed to and clear communication. And they did exactly what they said and found me money, many thanks!
A very trustworthy company, I would not hesitate to use Gladstonebrookes again, Efficient,caring staff who work diligently on your behalf to gain quick and surprising results,
Thorough, that's what I can say.
The team at Gladstone Brookes talk you through each step and low and behold in a few weeks it is either yes or no.
Easy and simple.
Thank You
I was more than happy with Gladstone Brookes, they did what they said and advertised, there were no hidden admin costs unlike some companies. There is the usual 20% fee but this was clearly advertised and explained during a phone call. I had the overpaid PPI paid really quickly and during the process these guys were really approachable and helpful. I would deffo recommend them x
If I could of have gave it 0 stars I would have. Lost my claims form and shut my account without telling me. Then told me they dont look into the company I was claiming my ppi back from anymore I'd have to go else where. Leaving me just 14 days to try and find someone else before the dead line.
Yes l got a bit of money back, but my goodness the hassle you have to go through to get it. Phone calls, texts messages and emails, all the time. They send letters for you to sign, you sign them and send them back, then you get emails and texts messages asking for them back!! They never receive them. EVER!!! More hassle than its worth in my case!
Very easy to apply and they got me some ppi back so very happy!
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.