Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Purchased via ASOS under Kacoo Retail Ltd. Do not buy!! Quality is terrible and the price absolutely does not support it. Sizing is all off, clearly they use cardboard cut outs rather than actual peop... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

only reason i gave it a 5 star review is so that people would read this. these people are liars and thieves. they said i received my package and i didn’t also they sent me a tracking number for ups a... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Absolutely shocking and terrible experience. I waited almost 3 weeks for them to even confirm they’d received my return, and now I’ve been told the refund can take another 14 days. I rarely leave revi... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Order placed but goods not received although says fulfilled on order details. No tracking details. I was also sent an email to review my non delivered items. No response to numerous messages to cust... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de ropa para mujeres

Información proporcionada por diversas fuentes externas

Established in 2007 in Manchester, U.K, Glamorous has experienced phenomenal growth becoming one of the leading womenswear brands on the UK and International Markets. Our roots may be British, but today we’re truly a global brand. Glamorous can be found in over 30 countries throughout the world including the U.S.A, Canada, Russia, Italy and Germany. We partner with some of the best retailers globally and can be found in more than 4,000 retail doors worldwide.


Información de contacto

2,9

Medio

TrustScore: 3 sobre 5

173 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 69% de las opiniones negativas

Suele tardar más de 1 mes en responder

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2,9

Todas las opiniones

(173)

24 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

This is fraud site I didn’t get my…

This is fraud site I didn’t get my orders

7 de diciembre de 2020
Opinión espontánea
Logotipo de Glamorous.com

Respuesta de Glamorous.com

Hi There, Please note as we have emailed, the order numbers you have provided were not ours. Furthermore, when you have shared confirmation of orders with us they are for glemorous.com not www.glamorous.com. Please note you have reviewed the wrong website, thank you, Glamorous

Valorada con 1 estrellas sobre 5

I booked my order some 3 weeks ago and…

I booked my order some 3 weeks ago and haven't received yet. Is there any way I could get my products or my money back?

6 de diciembre de 2020
Opinión espontánea
Logotipo de Glamorous.com

Respuesta de Glamorous.com

Hi There, Please note as we have emailed, the order numbers you have provided were not that of www.glamorous.com. Furthermore, when you have shared confirmation of orders with us they are for glemorous.com NOT www.glamorous.com. Please note you have reviewed the wrong website, thank you, Glamorous

Valorada con 1 estrellas sobre 5

This website cheated me

This website cheated me . I made two orders # 7477 and #7524. Their website is now not available . I have already made the payment but I can't track the status of my order. This kind of cheaters should be given exemplary punishment. They are destroying
customers confidence on online purchase.

5 de diciembre de 2020
Opinión espontánea
Logotipo de Glamorous.com

Respuesta de Glamorous.com

Hi There, Please note as we have emailed, the order numbers you have provided were not that of www.glamorous.com. Furthermore, when you have shared confirmation of orders with us they are for glemorous.com NOT www.glamorous.com. Please note you have reviewed the wrong website, thank you, Glamorous

Valorada con 1 estrellas sobre 5

My order is booked on 13 Nov 2020 and…

My order is booked on 13 Nov 2020 and the order no is (#2694) but my order is not come where is my order

3 de diciembre de 2020
Opinión espontánea
Logotipo de Glamorous.com

Respuesta de Glamorous.com

Hi There, Please note as we have emailed, the order numbers you have provided were not ours. Furthermore, when you have shared confirmation of orders with us they are for glemorous.com not www.glamorous.com. Please note you have reviewed the wrong website, thank you, Glamorous

Valorada con 1 estrellas sobre 5

My order is book on date 22 November…

My order is book on date 22 November 2020 & order no. is #5987
where is my order

2 de diciembre de 2020
Opinión espontánea
Logotipo de Glamorous.com

Respuesta de Glamorous.com

Hi There, Please note as we have emailed, the order number you had provided were not that of www.glamorous.com.
Furthermore, when you have shared confirmation of orders with us they are for glemorous.com NOT www.glamorous.com. Please note you have reviewed the wrong website, thank you, Glamorous

Valorada con 1 estrellas sobre 5

It's a fake website and facebook also…

It's a fake website and facebook also include in this because they facebook advertising these website and people becoming fool. I did ordered from glamorous.com and paid also but still no product receive or no information

29 de noviembre de 2020
Opinión espontánea
Logotipo de Glamorous.com

Respuesta de Glamorous.com

Hi There,
Thanks for the review, we are so sorry that you have felt this way with the service you have received. We will be reaching out to understand what has happened here, Thank you, Glamorous

Valorada con 1 estrellas sobre 5

यह कम्पनी फर्जी है हमने आडर लगाया 19…

यह कम्पनी फर्जी है हमने आडर लगाया 19 तारिक को अभी तक माल नहीं आया और पैसा एडवांस में जमा है और ना ही कोई मैसेज आया मेल किया तो कोई जवाब नहीं आया अब इस कम्पनी वालो के उपर 420 का केस लगाउनगा

25 de noviembre de 2020
Opinión espontánea
Logotipo de Glamorous.com

Respuesta de Glamorous.com

Hi There, Please note as we have emailed, the order numbers you have provided were not that of www.glamorous.com. Furthermore, when you have shared confirmation of orders with us they are for glemorous.com NOT www.glamorous.com. Please note you have reviewed the wrong website, thank you, Glamorous

Valorada con 1 estrellas sobre 5

This is a scam website

This is a scam website. I ordered 2 dresses four weeks ago, but still haven't received anything! I emailed their customer service two weeks ago but no reply!

20 de noviembre de 2020
Opinión espontánea
Logotipo de Glamorous.com

Respuesta de Glamorous.com

Hi There, Please note as we have emailed, the order numbers you have provided were not that of www.glamorous.com. Furthermore, when you have shared confirmation of orders with us they are for glemorous.com NOT www.glamorous.com. Please note you have reviewed the wrong website, thank you, Glamorous

Valorada con 1 estrellas sobre 5

This is Very Horrable And fake app i…

This is Very Horrable And fake app i wasted my money they not deliver Any product Such a shamefull disgusting why Are you Making fool to us

19 de noviembre de 2020
Opinión espontánea
Logotipo de Glamorous.com

Respuesta de Glamorous.com

Hi There, Please note as we have emailed, the order numbers you have provided were not that of www.glamorous.com. Furthermore, when you have shared confirmation of orders with us they are for glemorous.com NOT www.glamorous.com. Please note you have reviewed the wrong website, thank you, Glamorous

Valorada con 1 estrellas sobre 5

I ordered last week some kitchen…

I ordered last week some kitchen utensils. I have paid and it's been 1 week still didn't even receive any message of packing, shipping and not receive my products. Am worried and my money wasted. They have not even provided customer care number.

19 de noviembre de 2020
Opinión espontánea
Logotipo de Glamorous.com

Respuesta de Glamorous.com

Hi There, Please note as we have emailed, the order numbers you have provided were not that of www.glamorous.com. We do not sell kitchen utensils. We only see apparel goods. Furthermore, when you have shared confirmation of orders with us they are for glemorous.com NOT www.glamorous.com. Please note you have reviewed the wrong website, thank you, Glamorous

Valorada con 1 estrellas sobre 5

First thing i wanted to know why there…

First thing i wanted to know why there is no professionalism in your work? secondly, you guys don't send an Email if the product is ordered from your website? thirdly in this way you make the customer untrust your website and force a customer to file a complaint on the consumer page about what you guys are serving.

17 de noviembre de 2020
Opinión espontánea
Logotipo de Glamorous.com

Respuesta de Glamorous.com

Hi Zehra,
We are sorry for your experience. We will be reaching out to understand your experience in more detail to understand what has happened here
Thank you
Glamorous
X

Valorada con 1 estrellas sobre 5

This is a scam website

This is a scam website. I ordered three dresses four weeks ago, but still haven't received anything! I emailed their customer service email two weeks ago but no reply! I'm still chasing my refund at the moment.!

28 de marzo de 2020
Opinión espontánea
Logotipo de Glamorous.com

Respuesta de Glamorous.com

Hi Lee,
We are sorry for this experience. We have reached out to understand what happened during your shopping experience with us,
Thank you
Glamorous
X

Valorada con 5 estrellas sobre 5

Wow!

Amazing service. Sent me a replacement pair of shoes that arrived within 24 hours after a small issue with my first order. They were nothing but helpful and I'm so impressed.

31 de mayo de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

5* Customer Service! You won't be disappointed

I had made a mistake on my delivery address, however Glamorous customer service advisor helped me days before Christmas Day, to make sure that the parcel reaches me in time. The item had actually gone out of stock and they managed to find one in my size! Therefore the 5stars are well deserved! Recommend them to all my friends and family

21 de diciembre de 2018
Opinión espontánea
Valorada con 1 estrellas sobre 5

We received one of our two pairs of…

We received one of our two pairs of curtains we never received our second pair and we can’t get hold of anyone.

30 de noviembre de 2018
Opinión espontánea
Logotipo de Glamorous.com

Respuesta de Glamorous.com

Hi Adam
Please note we do not sell homeware. We think you perhaps have confused us with another retailer?
Thank you
Glamorous

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