Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Purchased via ASOS under Kacoo Retail Ltd. Do not buy!! Quality is terrible and the price absolutely does not support it. Sizing is all off, clearly they use cardboard cut outs rather than actual peop... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

only reason i gave it a 5 star review is so that people would read this. these people are liars and thieves. they said i received my package and i didn’t also they sent me a tracking number for ups a... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Absolutely shocking and terrible experience. I waited almost 3 weeks for them to even confirm they’d received my return, and now I’ve been told the refund can take another 14 days. I rarely leave revi... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Order placed but goods not received although says fulfilled on order details. No tracking details. I was also sent an email to review my non delivered items. No response to numerous messages to cust... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de ropa para mujeres

Información proporcionada por diversas fuentes externas

Established in 2007 in Manchester, U.K, Glamorous has experienced phenomenal growth becoming one of the leading womenswear brands on the UK and International Markets. Our roots may be British, but today we’re truly a global brand. Glamorous can be found in over 30 countries throughout the world including the U.S.A, Canada, Russia, Italy and Germany. We partner with some of the best retailers globally and can be found in more than 4,000 retail doors worldwide.


Información de contacto

2,9

Medio

TrustScore: 3 sobre 5

173 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 69% de las opiniones negativas

Suele tardar más de 1 mes en responder

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2,9

Todas las opiniones

(173)

24 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

I give this 0 star I ordered a lot of…

I give this 0 star I ordered a lot of packages and after that I wasn’t able to track my package or even email them . I’m so upset

23 de junio de 2021
Opinión espontánea
Logotipo de Glamorous.com

Respuesta de Glamorous.com

Hi Fehintola

Please can you confirm your order number ASAP so we can look into this for you? We dont see to have any order in your name and think unfortunately you may have left a review for the wrong retailer?

Thank you
Glamorous x

Valorada con 1 estrellas sobre 5

No phone number

No phone number, no email response when I emailed a return of items request. Sent me size 6 items not size 10 items as I ordered. Scammers!

25 de mayo de 2021
Valorada con 5 estrellas sobre 5

PERFECTION!

I waited until I received my order in the mail to write this review. I am honestly very impressed by this company. They sell affordable, SUSTAINABLE, excellent quality clothing, and all of those in the same sentence is a miracle. I was able to get a gorgeous dress made from recycled material for less than 30 USD! That's actually better than most fast fashion these days. The quality is beautiful; no stitch out of place, fabric was very soft. Sizing is accurate, too! I was afraid my size 6/8 in US wouldn't translate well to UK sizing, but I was indeed a size UK 10! I definitely recommend this company. I love what they stand for and their beautiful clothes.

15 de mayo de 2021
Valorada con 3 estrellas sobre 5

I realize that I just recently placed…

I realize that I just recently placed my order, order #GRO70849 it shows awaiting shipment. Any details would be nice. I had a difficult time finding a contact us on their main site.

5 de mayo de 2021
Opinión espontánea
Logotipo de Glamorous.com

Respuesta de Glamorous.com

Hi Robert
Please note that order number doesn't match to our system :-(

We are concerned you have contacted the wrong retailer. Please note you have left a review for the following website
https://www.glamorous.com/
Thank you
Glamorous
X

Valorada con 1 estrellas sobre 5

I ordered 47 things and there was 0…

I ordered 47 things and there was 0 delivered That just says enough.

29 de abril de 2021
Opinión espontánea
Logotipo de Glamorous.com

Respuesta de Glamorous.com

Hi Fadumo

Please can you confirm your order number ASAP so we can look into this for you? We dont see to have any order in your name and think unfortunately you may have left a review for the wrong retailer?

Thank you
Glamorous x

Valorada con 1 estrellas sobre 5

I still haven't received my things and…

I still haven't received my things and I paid lost of money. I hope this is not a scam... I want my things or my money. I've been waiting.

Edit: My order number is #1535
Please get back to me...

19 de abril de 2021
Opinión espontánea
Logotipo de Glamorous.com

Respuesta de Glamorous.com

Hi There,
Please note you have contacted the wrong retailer. This order number does not exist in our system
Thank you
Glamorous
X

Valorada con 5 estrellas sobre 5

Good quality

Good quality, fast delivery, love my clothes

19 de abril de 2021
Logotipo de Glamorous.com

Respuesta de Glamorous.com

Thank you so much for your lovely feedback! x

Valorada con 1 estrellas sobre 5

Spent lots of money SCAM

17 de abril de 2021
Opinión espontánea
Logotipo de Glamorous.com

Respuesta de Glamorous.com

Hi Vanessa,
I hope you are well?
Please can you provide your order number to us so we can look into this ASAP? We dont have a record of your name on our system so worried you may have contacted the wrong retailer.
Thank you
Glamorous
X

Valorada con 5 estrellas sobre 5

I like Glamorous clothing

I like Glamorous clothing, it is really good quality and pretty!!

12 de marzo de 2021
Logotipo de Glamorous.com

Respuesta de Glamorous.com

Thank you so much for your lovely feedback, thank you Glamorous x

Valorada con 3 estrellas sobre 5

Poor quality

Necklace that came was broken so really only have 4 things. Won’t get replaced either so waste of money

11 de febrero de 2021
Logotipo de Glamorous.com

Respuesta de Glamorous.com

Hi Samantha,

We are so sorry that your item has been received faulty!

Did you contact customer care? Either way we would always look to replace any faulty items regardless of being full price/ sale or part of our mystery bags. Please can you contact us immediately and we will look to send you a replacement out ASAP

Thank you
Glamorous
x

Valorada con 1 estrellas sobre 5

I haven’t recived my order

25 de enero de 2021
Logotipo de Glamorous.com

Respuesta de Glamorous.com

Hi Julia,
Thank you for your review.
Please note customer care is looking into your order for you; this was despatched from our warehouse 12.01 but looks as though there has been a delay with our couriers getting this item to you
We will update you when we have more information,

**Update: Hi Julia, please note we have had confirmation that your item was delivered on the 28.01.21
Tracking no. LG352422532GB
Your item was delivered on 28-01-2021.
We hope you are happy with your item


Thank you
Glamorous
X

Valorada con 1 estrellas sobre 5

Fake website

20 de enero de 2021
Opinión espontánea
Logotipo de Glamorous.com

Respuesta de Glamorous.com

Hi There, Please note as we have emailed, the order numbers you have provided were not ours. Furthermore, when you have shared confirmation of orders with us they are for glemorous.com not www.glamorous.com. Please note you have reviewed the wrong website, thank you, glamorous

Valorada con 1 estrellas sobre 5

There is fake website with the name…

There is fake website with the name glemorous.com. and many people lost the money. Plz check website name before book the order .

14 de diciembre de 2020
Opinión espontánea
Logotipo de Glamorous.com

Respuesta de Glamorous.com

Hi There, Please note as we have emailed, the order numbers you have provided were not that of www.glamorous.com. Furthermore, when you have shared confirmation of orders with us they are for glemorous.com NOT www.glamorous.com. Please note you have reviewed the wrong website, thank you, Glamorous

Valorada con 1 estrellas sobre 5

I had ordered a product and had paid…

I had ordered a product and had paid the money but yet i have not recived the product. Is it a fake site which takes money and doesn't give any information.

7 de diciembre de 2020
Opinión espontánea
Logotipo de Glamorous.com

Respuesta de Glamorous.com

Hi There, Please note as we have emailed, the order numbers you have provided were not that of www.glamorous.com. Furthermore, when you have shared confirmation of orders with us they are for glemorous.com NOT www.glamorous.com. Please note you have reviewed the wrong website, thank you, Glamorous

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