Gleam.cleaning™ | London | Trusted Home Cleaners Opiniones 

818
•
TrustScore: 4 sobre 5

3,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

My experince with Gleam has been excellent from day one. They have always provided me with professional and experienced cleaners who handle my cleaning tasks exceptionally well. Gleam is also... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent service from start to finish. The booking process was simple and straightforward, and the cleaner was professional, friendly, and thorough. I was very pleased with the quality of the cleanin... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Don't bother. 2x cancellations with very limited notice and then, after they enticed me back with a "premium offer", yet again no one showed up. This time they didn't even tell me. Customer service... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicios de limpieza

Escrito por la empresa

Gleam Cleaning™ cleans homes reliably and affordably for only £16.99 per hour. We pride ourselves on having great customer service combined with true quality.


Información de contacto

3,9

Muy bueno

TrustScore: 4 sobre 5

818 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,9

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71 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent service from start to finish

Excellent service from start to finish. The booking process was simple and straightforward, and the cleaner was professional, friendly, and thorough. I was very pleased with the quality of the cleaning and the overall service. I would definitely recommend Gleam Cleaning and use their service again.”

11 de septiembre de 2026
Opinión espontánea
Logotipo de Gleam.cleaning™ | London | Trusted Home Cleaners

Respuesta de Gleam.cleaning™ | London | Trusted Home Cleaners

Hi Lynda


Thanks for the feedback and we're pleased to see you have enjoyed our service.


We look forward to seeing you again soon. There are a number of Gleam cleaner services you may find useful in future including the ability to make one off or recurring bookings, as well as Specialist Moving (Tenancy) and SOS (Last Minute) Cleaning. We have also recently launched two new fantastic offerings; 'Gleam Express', for those who rent out on AirBnB etc and need regular tidying/cleans for next guests as well as 'Gleam for Business', specialising in small business settings such as offices, show rooms, galleries and retail outlets.


FYI we're a new start up, available across London and the UK, so if you're ever chatting to friends and they're looking for a new cleaner, we'd love it if you could refer them on to us (you can benefit too - www.gleam.cleaning/referrals). Gleam Cleaners are ridiculously passionate about cleaning and although, on the rare occasion a customer may not be happy with their cleaner, we recognise that cleaning is a very personal thing and the relationship customers have with their cleaner is so important. So we'll put every effort in to setting our users up with the right cleaner first time.


Hopefully see you again soon and if you have any further questions or want to get in touch visit us at www.gleam.cleaning/help


Thanks very much for the feedback.


Regards


Gleam Team


www.gleam.cleaning
www.gleam.cleaning/help

Valorada con 4 estrellas sobre 5

I had a great experience with gleam…

I had a great experience with gleam cleaning . Aishat did a fantastic job

13 de agosto de 2026
Opinión espontánea
Logotipo de Gleam.cleaning™ | London | Trusted Home Cleaners

Respuesta de Gleam.cleaning™ | London | Trusted Home Cleaners

Hi Felicia


Thanks for the feedback and we're pleased to see you have enjoyed our service.


We look forward to seeing you again soon. There are a number of Gleam cleaner services you may find useful in future including the ability to make one off or recurring bookings, as well as Specialist Moving (Tenancy) and SOS (Last Minute) Cleaning. We have also recently launched two new fantastic offerings; 'Gleam Express', for those who rent out on AirBnB etc and need regular tidying/cleans for next guests as well as 'Gleam for Business', specialising in small business settings such as offices, show rooms, galleries and retail outlets.


FYI we're a new start up, available across London and the UK, so if you're ever chatting to friends and they're looking for a new cleaner, we'd love it if you could refer them on to us (you can benefit too - www.gleam.cleaning/referrals). Gleam Cleaners are ridiculously passionate about cleaning and although, on the rare occasion a customer may not be happy with their cleaner, we recognise that cleaning is a very personal thing and the relationship customers have with their cleaner is so important. So we'll put every effort in to setting our users up with the right cleaner first time.


Hopefully see you again soon and if you have any further questions or want to get in touch visit us at www.gleam.cleaning/help


Thanks very much for the feedback.


Regards


Gleam Team


www.gleam.cleaning
www.gleam.cleaning/help

Valorada con 5 estrellas sobre 5

I had a great experience with gleam…

I had a great experience with gleam cleaning, Aisha did a very good job, I didn’t regret the experience. Thank you so much.

24 de agosto de 2026
Opinión espontánea
Logotipo de Gleam.cleaning™ | London | Trusted Home Cleaners

Respuesta de Gleam.cleaning™ | London | Trusted Home Cleaners

Hi Bodunde


Thanks for the feedback and we're pleased to see you have enjoyed our service.


We look forward to seeing you again soon. There are a number of Gleam cleaner services you may find useful in future including the ability to make one off or recurring bookings, as well as Specialist Moving (Tenancy) and SOS (Last Minute) Cleaning. We have also recently launched two new fantastic offerings; 'Gleam Express', for those who rent out on AirBnB etc and need regular tidying/cleans for next guests as well as 'Gleam for Business', specialising in small business settings such as offices, show rooms, galleries and retail outlets.


FYI we're a new start up, available across London and the UK, so if you're ever chatting to friends and they're looking for a new cleaner, we'd love it if you could refer them on to us (you can benefit too - www.gleam.cleaning/referrals). Gleam Cleaners are ridiculously passionate about cleaning and although, on the rare occasion a customer may not be happy with their cleaner, we recognise that cleaning is a very personal thing and the relationship customers have with their cleaner is so important. So we'll put every effort in to setting our users up with the right cleaner first time.


Hopefully see you again soon and if you have any further questions or want to get in touch visit us at www.gleam.cleaning/help


Thanks very much for the feedback.


Regards


Gleam Team


www.gleam.cleaning
www.gleam.cleaning/help

Valorada con 5 estrellas sobre 5

I have had a good experience with gleam…

I have had a good experience with gleam cleaning,Aishat did a great job.

2 de agosto de 2026
Opinión espontánea
Logotipo de Gleam.cleaning™ | London | Trusted Home Cleaners

Respuesta de Gleam.cleaning™ | London | Trusted Home Cleaners

Hi Alex


Thanks for the feedback and we're pleased to see you have enjoyed our service.


We look forward to seeing you again soon. There are a number of Gleam cleaner services you may find useful in future including the ability to make one off or recurring bookings, as well as Specialist Moving (Tenancy) and SOS (Last Minute) Cleaning. We have also recently launched two new fantastic offerings; 'Gleam Express', for those who rent out on AirBnB etc and need regular tidying/cleans for next guests as well as 'Gleam for Business', specialising in small business settings such as offices, show rooms, galleries and retail outlets.


FYI we're a new start up, available across London and the UK, so if you're ever chatting to friends and they're looking for a new cleaner, we'd love it if you could refer them on to us (you can benefit too - www.gleam.cleaning/referrals). Gleam Cleaners are ridiculously passionate about cleaning and although, on the rare occasion a customer may not be happy with their cleaner, we recognise that cleaning is a very personal thing and the relationship customers have with their cleaner is so important. So we'll put every effort in to setting our users up with the right cleaner first time.


Hopefully see you again soon and if you have any further questions or want to get in touch visit us at www.gleam.cleaning/help


Thanks very much for the feedback.


Regards


Gleam Team


www.gleam.cleaning
www.gleam.cleaning/help

Valorada con 5 estrellas sobre 5

I have had a good experience with gleam…

I have had a good experience with gleam cleaning .Aishat did a good job

3 de septiembre de 2026
Opinión espontánea
Logotipo de Gleam.cleaning™ | London | Trusted Home Cleaners

Respuesta de Gleam.cleaning™ | London | Trusted Home Cleaners

Hi Yusuff


Thanks for the feedback and we're pleased to see you have enjoyed our service.


We look forward to seeing you again soon. There are a number of Gleam cleaner services you may find useful in future including the ability to make one off or recurring bookings, as well as Specialist Moving (Tenancy) and SOS (Last Minute) Cleaning. We have also recently launched two new fantastic offerings; 'Gleam Express', for those who rent out on AirBnB etc and need regular tidying/cleans for next guests as well as 'Gleam for Business', specialising in small business settings such as offices, show rooms, galleries and retail outlets.


FYI we're a new start up, available across London and the UK, so if you're ever chatting to friends and they're looking for a new cleaner, we'd love it if you could refer them on to us (you can benefit too - www.gleam.cleaning/referrals). Gleam Cleaners are ridiculously passionate about cleaning and although, on the rare occasion a customer may not be happy with their cleaner, we recognise that cleaning is a very personal thing and the relationship customers have with their cleaner is so important. So we'll put every effort in to setting our users up with the right cleaner first time.


Hopefully see you again soon and if you have any further questions or want to get in touch visit us at www.gleam.cleaning/help


Thanks very much for the feedback.


Regards


Gleam Team


www.gleam.cleaning
www.gleam.cleaning/help

Valorada con 5 estrellas sobre 5

Very Professional work From Moniba

Very Professional work From Moniba. I would recommend Gleam Cleaning to everyone.Chris.

6 de septiembre de 2026
Opinión espontánea
Logotipo de Gleam.cleaning™ | London | Trusted Home Cleaners

Respuesta de Gleam.cleaning™ | London | Trusted Home Cleaners

Hi Chris


Thanks for the feedback and we're pleased to see you have enjoyed our service.


We look forward to seeing you again soon. There are a number of Gleam cleaner services you may find useful in future including the ability to make one off or recurring bookings, as well as Specialist Moving (Tenancy) and SOS (Last Minute) Cleaning. We have also recently launched two new fantastic offerings; 'Gleam Express', for those who rent out on AirBnB etc and need regular tidying/cleans for next guests as well as 'Gleam for Business', specialising in small business settings such as offices, show rooms, galleries and retail outlets.


FYI we're a new start up, available across London and the UK, so if you're ever chatting to friends and they're looking for a new cleaner, we'd love it if you could refer them on to us (you can benefit too - www.gleam.cleaning/referrals). Gleam Cleaners are ridiculously passionate about cleaning and although, on the rare occasion a customer may not be happy with their cleaner, we recognise that cleaning is a very personal thing and the relationship customers have with their cleaner is so important. So we'll put every effort in to setting our users up with the right cleaner first time.


Hopefully see you again soon and if you have any further questions or want to get in touch visit us at www.gleam.cleaning/help


Thanks very much for the feedback.


Regards


Gleam Team


www.gleam.cleaning
www.gleam.cleaning/help

Valorada con 5 estrellas sobre 5

Exceptional and Professional Cleaning Service

My experince with Gleam has been excellent from day one. They have always provided me with professional and experienced cleaners who handle my cleaning tasks exceptionally well.

Gleam is also very responsive and flexible to accommodate changes to my schedule and cleaning needs.

I can confidently focus on other issues knowing my cleaning tasks are well handled regardless of my presence.

Thank you Glean, Onisofe did an excellent job.

Charlotte W

24 de agosto de 2026
Opinión espontánea
Logotipo de Gleam.cleaning™ | London | Trusted Home Cleaners

Respuesta de Gleam.cleaning™ | London | Trusted Home Cleaners

Hi Charlotte


Thanks for the feedback and we're pleased to see you have enjoyed our service.


We look forward to seeing you again soon. There are a number of Gleam cleaner services you may find useful in future including the ability to make one off or recurring bookings, as well as Specialist Moving (Tenancy) and SOS (Last Minute) Cleaning. We have also recently launched two new fantastic offerings; 'Gleam Express', for those who rent out on AirBnB etc and need regular tidying/cleans for next guests as well as 'Gleam for Business', specialising in small business settings such as offices, show rooms, galleries and retail outlets.


FYI we're a new start up, available across London and the UK, so if you're ever chatting to friends and they're looking for a new cleaner, we'd love it if you could refer them on to us (you can benefit too - www.gleam.cleaning/referrals). Gleam Cleaners are ridiculously passionate about cleaning and although, on the rare occasion a customer may not be happy with their cleaner, we recognise that cleaning is a very personal thing and the relationship customers have with their cleaner is so important. So we'll put every effort in to setting our users up with the right cleaner first time.


Hopefully see you again soon and if you have any further questions or want to get in touch visit us at www.gleam.cleaning/help


Thanks very much for the feedback.


Regards


Gleam Team


www.gleam.cleaning
www.gleam.cleaning/help

Valorada con 5 estrellas sobre 5

Absolutely fantastic service from Gleam

Absolutely fantastic service, the cleaner Onome did a brilliant job, professional and left everything spotless. Really happy with the results and would definitely recommend Gleam.

Jonathan V

24 de agosto de 2026
Opinión espontánea
Logotipo de Gleam.cleaning™ | London | Trusted Home Cleaners

Respuesta de Gleam.cleaning™ | London | Trusted Home Cleaners

Hi S.amaru


Thanks for the feedback and we're pleased to see you have enjoyed our service.


We look forward to seeing you again soon. There are a number of Gleam cleaner services you may find useful in future including the ability to make one off or recurring bookings, as well as Specialist Moving (Tenancy) and SOS (Last Minute) Cleaning. We have also recently launched two new fantastic offerings; 'Gleam Express', for those who rent out on AirBnB etc and need regular tidying/cleans for next guests as well as 'Gleam for Business', specialising in small business settings such as offices, show rooms, galleries and retail outlets.


FYI we're a new start up, available across London and the UK, so if you're ever chatting to friends and they're looking for a new cleaner, we'd love it if you could refer them on to us (you can benefit too - www.gleam.cleaning/referrals). Gleam Cleaners are ridiculously passionate about cleaning and although, on the rare occasion a customer may not be happy with their cleaner, we recognise that cleaning is a very personal thing and the relationship customers have with their cleaner is so important. So we'll put every effort in to setting our users up with the right cleaner first time.


Hopefully see you again soon and if you have any further questions or want to get in touch visit us at www.gleam.cleaning/help


Thanks very much for the feedback.


Regards


Gleam Team


www.gleam.cleaning
www.gleam.cleaning/help

Valorada con 5 estrellas sobre 5

Had a great cleaning with Monica over…

Had a great cleaning with Monica over the weekend. Booked at short notice due to a cancellation with another outfit and she was on time, friendly and did a great job.

The website is super user friendly and not rip off prices. Great service.

23 de agosto de 2026
Opinión espontánea
Logotipo de Gleam.cleaning™ | London | Trusted Home Cleaners

Respuesta de Gleam.cleaning™ | London | Trusted Home Cleaners

Hi Nikolaos


Thanks for the feedback and we're pleased to see you have enjoyed our service.


We look forward to seeing you again soon. There are a number of Gleam cleaner services you may find useful in future including the ability to make one off or recurring bookings, as well as Specialist Moving (Tenancy) and SOS (Last Minute) Cleaning. We have also recently launched two new fantastic offerings; 'Gleam Express', for those who rent out on AirBnB etc and need regular tidying/cleans for next guests as well as 'Gleam for Business', specialising in small business settings such as offices, show rooms, galleries and retail outlets.


FYI we're a new start up, available across London and the UK, so if you're ever chatting to friends and they're looking for a new cleaner, we'd love it if you could refer them on to us (you can benefit too - www.gleam.cleaning/referrals). Gleam Cleaners are ridiculously passionate about cleaning and although, on the rare occasion a customer may not be happy with their cleaner, we recognise that cleaning is a very personal thing and the relationship customers have with their cleaner is so important. So we'll put every effort in to setting our users up with the right cleaner first time.


Hopefully see you again soon and if you have any further questions or want to get in touch visit us at www.gleam.cleaning/help


Thanks very much for the feedback.


Regards


Gleam Team


www.gleam.cleaning
www.gleam.cleaning/help

Valorada con 5 estrellas sobre 5

Very easy booking system

Very easy booking system, good value and cleaners are efficient and friendly. Very nice service without all the complex sign ups the others have.

10 de agosto de 2026
Opinión espontánea
Logotipo de Gleam.cleaning™ | London | Trusted Home Cleaners

Respuesta de Gleam.cleaning™ | London | Trusted Home Cleaners

Hi Luke


Thanks for the feedback and we're pleased to see you have enjoyed our service.


We look forward to seeing you again soon. There are a number of Gleam cleaner services you may find useful in future including the ability to make one off or recurring bookings, as well as Specialist Moving (Tenancy) and SOS (Last Minute) Cleaning. We have also recently launched two new fantastic offerings; 'Gleam Express', for those who rent out on AirBnB etc and need regular tidying/cleans for next guests as well as 'Gleam for Business', specialising in small business settings such as offices, show rooms, galleries and retail outlets.


FYI we're a new start up, available across London and the UK, so if you're ever chatting to friends and they're looking for a new cleaner, we'd love it if you could refer them on to us (you can benefit too - www.gleam.cleaning/referrals). Gleam Cleaners are ridiculously passionate about cleaning and although, on the rare occasion a customer may not be happy with their cleaner, we recognise that cleaning is a very personal thing and the relationship customers have with their cleaner is so important. So we'll put every effort in to setting our users up with the right cleaner first time.


Hopefully see you again soon and if you have any further questions or want to get in touch visit us at www.gleam.cleaning/help


Thanks very much for the feedback.


Regards


Gleam Team


www.gleam.cleaning
www.gleam.cleaning/help

Valorada con 5 estrellas sobre 5

Had a great clean today with Katarina

Had a great clean today with Katarina. Prompt arrival and did a thorough job and was very polite and discreet.

7 de agosto de 2026
Opinión espontánea
Logotipo de Gleam.cleaning™ | London | Trusted Home Cleaners

Respuesta de Gleam.cleaning™ | London | Trusted Home Cleaners

Hi Nikos


Thanks for the feedback and we're pleased to see you have enjoyed our service.


We look forward to seeing you again soon. There are a number of Gleam cleaner services you may find useful in future including the ability to make one off or recurring bookings, as well as Specialist Moving (Tenancy) and SOS (Last Minute) Cleaning. We have also recently launched two new fantastic offerings; 'Gleam Express', for those who rent out on AirBnB etc and need regular tidying/cleans for next guests as well as 'Gleam for Business', specialising in small business settings such as offices, show rooms, galleries and retail outlets.


FYI we're a new start up, available across London and the UK, so if you're ever chatting to friends and they're looking for a new cleaner, we'd love it if you could refer them on to us (you can benefit too - www.gleam.cleaning/referrals). Gleam Cleaners are ridiculously passionate about cleaning and although, on the rare occasion a customer may not be happy with their cleaner, we recognise that cleaning is a very personal thing and the relationship customers have with their cleaner is so important. So we'll put every effort in to setting our users up with the right cleaner first time.


Hopefully see you again soon and if you have any further questions or want to get in touch visit us at www.gleam.cleaning/help


Thanks very much for the feedback.


Regards


Gleam Team


www.gleam.cleaning
www.gleam.cleaning/help

Valorada con 5 estrellas sobre 5

Highly Recommend After Three Bookings

My third clean that I have booked with Gleam, the booking process is easy and each cleaner they have sent has been great so far.

24 de julio de 2026
Opinión espontánea
Logotipo de Gleam.cleaning™ | London | Trusted Home Cleaners

Respuesta de Gleam.cleaning™ | London | Trusted Home Cleaners

Hi Elizabeth


Thanks for the feedback and we're pleased to see you have enjoyed our service.


We look forward to seeing you again soon. There are a number of Gleam cleaner services you may find useful in future including the ability to make one off or recurring bookings, as well as Specialist Moving (Tenancy) and SOS (Last Minute) Cleaning. We have also recently launched two new fantastic offerings; 'Gleam Express', for those who rent out on AirBnB etc and need regular tidying/cleans for next guests as well as 'Gleam for Business', specialising in small business settings such as offices, show rooms, galleries and retail outlets.


FYI we're a new start up, available across London and the UK, so if you're ever chatting to friends and they're looking for a new cleaner, we'd love it if you could refer them on to us (you can benefit too - www.gleam.cleaning/referrals). Gleam Cleaners are ridiculously passionate about cleaning and although, on the rare occasion a customer may not be happy with their cleaner, we recognise that cleaning is a very personal thing and the relationship customers have with their cleaner is so important. So we'll put every effort in to setting our users up with the right cleaner first time.


Hopefully see you again soon and if you have any further questions or want to get in touch visit us at www.gleam.cleaning/help


Thanks very much for the feedback.


Regards


Gleam Team


www.gleam.cleaning
www.gleam.cleaning/help

Valorada con 1 estrellas sobre 5

Absolutely terrible! my original booking…

Absolutely terrible my original booking got cancelled last Minute then re booked for later in the weeks then cleaner never showed up to my re book and didn’t even have any notice they were coming when I contacted gleam asking for compensation I got ghosted! Terrible service don’t waste your time with them go with someone else

26 de julio de 2026
Opinión espontánea
Logotipo de Gleam.cleaning™ | London | Trusted Home Cleaners

Respuesta de Gleam.cleaning™ | London | Trusted Home Cleaners

This is currently under management review.

Valorada con 1 estrellas sobre 5

This is company who booked ppls…

This is company who booked ppls thoroughly google and didn't have there own plls to work they booked ppls and send them and even didn't paid them they want everything done on mobile phone

15 de julio de 2026
Opinión espontánea
Logotipo de Gleam.cleaning™ | London | Trusted Home Cleaners

Respuesta de Gleam.cleaning™ | London | Trusted Home Cleaners

This review has been written by a disgruntled employee following leaving without providing notice. We have tried to contact you regarding payment. Please contact us at your earliest convenience by email to help@gleam.cleaning.

Valorada con 1 estrellas sobre 5

Multiple no-shows, charged for a missed booking, and support email bouncing back

Have been using Gleam for a few months, and the experience has been incredibly frustrating.
Over this short period, they constantly rotated different cleaners. After experiencing multiple quality issues, I reached out to their support team. They promised to resolve it by upgrading us to a "Premium Service," but the very first cleaner under this new arrangement failed to show up at all.

They then sent another person who managed to come initially, but this past Saturday, they pulled yet another no-show—no message, no call, and zero communication. To make matters worse, I discovered today that they have actually charged my card for this missed 3-hour booking.

When I tried to email them about a refund and cancel our arrangement, my email bounced back with a delivery failure notice because their customer support mailbox is full ("Quota exceeded").

Avoid this company!

27 de junio de 2026
Opinión espontánea
Logotipo de Gleam.cleaning™ | London | Trusted Home Cleaners

Respuesta de Gleam.cleaning™ | London | Trusted Home Cleaners

This is currently under management review.

Valorada con 1 estrellas sobre 5

This is the first time I’m booking with…

This is the first time I’m booking with gleam and they cancelled my booking half an hour before they were due I had read that they are unreliable and as a new customer will not be using them again

6 de julio de 2026
Opinión espontánea
Logotipo de Gleam.cleaning™ | London | Trusted Home Cleaners

Respuesta de Gleam.cleaning™ | London | Trusted Home Cleaners

This is currently under management review.

Valorada con 1 estrellas sobre 5

Dissapointing Cleaning Service

We had three booking with two different cleaners. Ver poor standard of cleaning on all occasions. Basic failure to understand cleaning techniques and materials. Poor outcome. I had to clean after the cleaner left. Difficult to communicate with company and no refund yet despite "satisfaction garantee".

23 de junio de 2026
Opinión espontánea
Logotipo de Gleam.cleaning™ | London | Trusted Home Cleaners

Respuesta de Gleam.cleaning™ | London | Trusted Home Cleaners

This is currently under management review.

Valorada con 5 estrellas sobre 5

Excellent cleaner

Excellent cleaner. Professional, got to work immediately. Lulia was very fast and efficient for the time allocated. Good flexibility and rates, good to have choice of one off clean for smaller properties.

28 de junio de 2026
Opinión espontánea
Logotipo de Gleam.cleaning™ | London | Trusted Home Cleaners

Respuesta de Gleam.cleaning™ | London | Trusted Home Cleaners

Hi T


Thanks for the feedback and we're pleased to see you have enjoyed our service.


We look forward to seeing you again soon. There are a number of Gleam cleaner services you may find useful in future including the ability to make one off or recurring bookings, as well as Specialist Moving (Tenancy) and SOS (Last Minute) Cleaning. We have also recently launched two new fantastic offerings; 'Gleam Express', for those who rent out on AirBnB etc and need regular tidying/cleans for next guests as well as 'Gleam for Business', specialising in small business settings such as offices, show rooms, galleries and retail outlets.


FYI we're a new start up, available across London and the UK, so if you're ever chatting to friends and they're looking for a new cleaner, we'd love it if you could refer them on to us (you can benefit too - www.gleam.cleaning/referrals). Gleam Cleaners are ridiculously passionate about cleaning and although, on the rare occasion a customer may not be happy with their cleaner, we recognise that cleaning is a very personal thing and the relationship customers have with their cleaner is so important. So we'll put every effort in to setting our users up with the right cleaner first time.


Hopefully see you again soon and if you have any further questions or want to get in touch visit us at www.gleam.cleaning/help


Thanks very much for the feedback.


Regards


Gleam Team


www.gleam.cleaning
www.gleam.cleaning/help

Valorada con 1 estrellas sobre 5

Highly disappointed

Highly disappointed. I thought using a professional company would be more reliable, but unfortunately that wasn't the case.

I booked a Friday cleaning well in advance because we were having guests over that evening, and I work full-time. A few hours before the scheduled appointment, they cancelled, which left me in a very difficult situation.

They rebooked me for the following Friday. When I asked whether I would receive any compensation, such as a discount on the next cleaning, I was told they would get back to me—but I never heard anything further.

Fast forward to the following week: the cleaners didn't show up at all. I emailed to ask whether they could confirm if the cleaners were coming, but response back.

This is not the level of service I expected from a professional company. I would not recommend them if you're looking for a reliable cleaning service. Be prepared for same-day cancellations or even no-shows without communication. I certainly won't be using them again.

26 de junio de 2026
Opinión espontánea
Logotipo de Gleam.cleaning™ | London | Trusted Home Cleaners

Respuesta de Gleam.cleaning™ | London | Trusted Home Cleaners

This is currently under management review.

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Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

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