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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Found a getting harder to find bottle of Crawfords 5 star on Glenbotal website, ordered on Monday 8th June and received a well packaged bottle on the Thursday morning. I was kept well informed of th... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Delighted to discover a fondly enjoyed spirit from around 1980's, THE ORIGINALOLDBURY SHEEP DIP 8 YEAR OLD PURE MALT SCOTCH WHISKEY, a true delight now sadly replaced by another product in same name... Ver más

Valorada con 4 estrellas sobre 5

It’s the first time I’ve ordered with them and was a bit nervous as the price of the bottle was good and so I went ahead. As I ordered toward the end of a week I hadn’t heard back so I contacted them... Ver más

Valorada con 5 estrellas sobre 5

Great variety of products. I was sent tracking details and received my order quickly. I'm also very happy with the product purchased.

La empresa ha respondido

Información sobre la empresa

  1. Tienda de bebidas alcohólicas

Escrito por la empresa

Rare Spirits Merchant


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

151 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 66% de las opiniones negativas

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4,5

Todas las opiniones

(151)

47 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5
Logotipo de Glenbotal

Respuesta de Glenbotal

Hi,
Sorry this wasn’t what you expected. The item ordered was the Crawford’s 3 Star Special Reserve Miniature — the listing title and product page clearly state it’s a miniature, including the size. We aim to keep listings crystal clear and appreciate the feedback.

Valorada con 4 estrellas sobre 5

Arrived, well packed.

Arrived, well packed. It took a bit longer to come than I would have liked but it arrived in one pice and was the correct item.

26 de octubre de 2025
Logotipo de Glenbotal

Respuesta de Glenbotal

Thanks, Fiona — appreciate the update.

Valorada con 4 estrellas sobre 5

Liked the information about the…

Liked the information about the distillery and history around the whiskeys; I would have loved even more information and ‘history’ about the whiskey I purchased

11 de octubre de 2025
Logotipo de Glenbotal

Respuesta de Glenbotal

Thanks, Paul — great feedback. We’re expanding our descriptions, and soon all our bottles should have a more in-dept description.

Valorada con 5 estrellas sobre 5

Great service

Great service. Nice and great contact, fast shipping. I recommend. 🤝🤝

10 de octubre de 2025
Logotipo de Glenbotal

Respuesta de Glenbotal

Thank you so much! We're really glad to hear everything went smoothly and that you’re happy with the service. Your recommendation means a lot to our small team.

Valorada con 5 estrellas sobre 5

Great job

Simple and straightforward website, seamless order process, very secure packaging, arrived on time. Great experience all along the way. Highly recommended!

7 de octubre de 2025
Logotipo de Glenbotal

Respuesta de Glenbotal

Thanks! We really appreciate your kind words. It’s great to know the whole process felt seamless — that’s exactly what we aim for with every order. Enjoy your bottle!

Valorada con 1 estrellas sobre 5

Aus 110 € Artikelpreis werden 220 €

Aus 110 € Artikelpreis werden 220 €
Ohne Vorwarnung der Kosten für:
Versand
Gebühren
Zoll

10 de octubre de 2025
Logotipo de Glenbotal

Respuesta de Glenbotal

Hi, thanks for your feedback. We totally understand the frustration — since we’re based in the UK, orders shipped to the EU are subject to local customs and VAT, which are charged by your country’s authorities, not by us.

We always try to keep shipping fees fair and as transparent as possible, but sadly, post-Brexit import rules can make deliveries more expensive. We appreciate your understanding.

Valorada con 5 estrellas sobre 5

5 stars because they sent my parcel…

5 stars because they sent my parcel extremely well packaged, nothing was going to break. And a quicker delivery than expected.
Very happy, will shop again if I find something else I like.
Thanks team.

24 de septiembre de 2025
Logotipo de Glenbotal

Respuesta de Glenbotal

That’s wonderful to hear — thank you! We’re really happy your order arrived safely and sooner than expected. Hope you enjoy your bottle, and we’ll be here when the next one catches your eye.

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, great speedy delivery, overall a good experience.

17 de agosto de 2025
Logotipo de Glenbotal

Respuesta de Glenbotal

Thank you! We’re so pleased you had a great experience and fast delivery. Your feedback really keeps us going — cheers from the whole team at Glenbotal!

Valorada con 5 estrellas sobre 5

Great company

Great company to deal with, my order arrived promptly and safe and sound, thank you.

31 de agosto de 2025
Logotipo de Glenbotal

Respuesta de Glenbotal

Thank you so much for your kind words. We’re just a small team, so hearing that your order arrived safely and promptly really makes our day. We truly appreciate you taking the time to share this. 🥃

Valorada con 5 estrellas sobre 5

Genuine old fashioned service

All good. Received a nice out of stock malt. Well wrapped,Royal Mail. Probably tracked can’t remember. Three days maybe four, lots of updates.

2 de septiembre de 2025
Logotipo de Glenbotal

Respuesta de Glenbotal

We love that you called it “old fashioned service” — that’s exactly the way we try to run things. Thank you for noticing the care we put in, and for trusting us with your order. It means a lot to us.

Valorada con 5 estrellas sobre 5

The item arrived in great order

The item arrived in great order, very well packed. The only downside for me is the use of Royal Mail. They are so difficult to work with here. Other than that. all good

31 de agosto de 2025
Logotipo de Glenbotal

Respuesta de Glenbotal

Thank you for your kind words and for pointing out the Royal Mail bit too. We’ll keep your feedback in mind. Most important for us is that your bottle arrived safe and sound — we really appreciate you taking the time to share your experience.

Valorada con 5 estrellas sobre 5

I found a rare a miniature that my…

I found a rare a miniature that my husband is delighted with and it was dispatched promptly and arrived quickly. Would definitely buy again.

13 de agosto de 2025
Logotipo de Glenbotal

Respuesta de Glenbotal

We’re so glad the miniature was a hit! Those little rare finds are always special, and it’s wonderful to know your husband was delighted. Thank you for trusting us and for your kind review.

Valorada con 5 estrellas sobre 5

Exceptional Service and Rare Whisky Found!

I was on vacation in Scotland and had been searching everywhere for the Nikka Yoichi Sherry & Sweet Distillery Exclusive Whisky, which is almost impossible to find, especially in North America. While on the train from Edinburgh to London, I came across Glenbotal and reached out to them via WhatsApp.

Their team quickly confirmed that they had the last bottle in stock and assured me it could be delivered before I returned home. To my surprise, the order arrived at my hotel within 24 hours of placing it!

I was beyond impressed, not only that Glenbotal had such a rare whisky in stock, but also with their outstanding customer service, fast communication, and incredibly quick delivery.

If you’re looking for hard-to-find whiskies and want a company that truly goes above and beyond, I can’t recommend Glenbotal enough. I will absolutely be ordering from them again.

12 de agosto de 2025
Logotipo de Glenbotal

Respuesta de Glenbotal

Wow — what an incredible review, thank you! It was an absolute pleasure making sure you got your bottle in time, and we’re so glad it all worked out perfectly. Rare whiskies and happy customers are what keep us going, and your message has really lifted our spirits. We can’t wait to help you again in the future. 🥃✨

Valorada con 5 estrellas sobre 5

Great value for money

Great value for money, arrived quickly and extremely well packaged.

8 de agosto de 2025
Logotipo de Glenbotal

Respuesta de Glenbotal

Happy it landed fast and safe. Enjoy!

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