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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Glossier has great products - good formulas/quality and pretty packaging. The 1-star rating is for their horrendous business model. Planned false scarcity and apathetic customer service will leave a b... Ver más

Valorada con 1 estrellas sobre 5

If there was a zero review score, they would get it. Tried to use a personal discount code 3 times without success. Three times emailed them and told them of frustration. They invited me to unsubscrib... Ver más

Valorada con 3 estrellas sobre 5

Gemischte Gefühle. Die Lieferung hat etwas länger als die angekündigten 12 Werktage gedauert, aber das kann ich verkraften. Customer Support war freundlich und zügig. Ich war sehr enttäuscht, dass ich... Ver más

Valorada con 5 estrellas sobre 5

I've ordered a fair few things now and every sample makes me want to buy the full product. Quick shipping (packaged in an unnecessary plastic pouch but it's cute and reusable). Started with three flav... Ver más

Información sobre la empresa

  1. Tienda de cosméticos
  2. también en la categoría
  3. Industria cosmética
  4. Proveedor de productos de belleza
  5. Tienda de artículos de belleza

Información proporcionada por diversas fuentes externas

We're creating the new essentials: easy-to-use skincare and makeup that form the backbone to your unique beauty routine. Exclusively at Glossier.com


Información de contacto

3,3

Medio

TrustScore: 3.5 sobre 5

367 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,3

Todas las opiniones

(367)

8 opiniones en los últimos 12 meses

Escribir una opinión
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Valorada con 5 estrellas sobre 5

amazing customer service

amazing customer service, I've been ordering for year, when a parcel gets lost they resend one right away at no extra cost, they're always so quick and friendly

5 de octubre de 2022
Opinión espontánea
Valorada con 4 estrellas sobre 5

Good products

Good products. My favorite is the You perfume, it is something quite unique. I also love their body care line. Customer service is always top notch for me.

20 de septiembre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Terrible first experience ordering with…

Terrible first experience ordering with this company. It’s been 2 weeks, my credit card has been charged, and my order has not shipped. I got some boxed response about a logistics software issue which is not my problem, if you can’t ship it don’t charge for it! Customer service does not respond and the one time they did I got the same boxed response. What a scam, I will end up having the charges reversed on my credit card, over $400 CAD.

9 de septiembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

The Glossier You perfume has a…

The Glossier You perfume has a longevity of 7-8 hours and smells great. My partner also likes the smell. Affordable price at £45 for a 50mL bottle. Shipping was timely and I received my order 2 days after I placed the order to my address in the U.K.

21 de agosto de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great products and range

Lovely products and a good range of colours to choose from. Quick delivery too and well packaged. The cloud paint blush is particularly good and lasts for ages.

13 de agosto de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Thus far top notch.

After making several purchases online from Glossier, I have not once been disappointed. Great customer service and client-friendly platform and procedures.

10 de agosto de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

No Trust in This Company

Decided to try a Glossier makeup remover after reading the great reviews. Have never ordered their products before & thought it was a good deal to just order straight from their Glossier.com website. I bought two makeup removers & added an $18 lash stick to qualify for free shipping. Received my box in the mail of which all three items were supposed to be in & no lash stick. Here's where my frustration lies: they have no customer service phone number whatsoever, only email. Seriously; try to find one. Google can give you some recorded message line that's only for people in California that can leave a message for some other program, but that's it. I emailed and haven't heard back, so to say I don't trust the Glossier company or website would be a huge understatement. **Edit: they have reached out to say they will ship a replacement. Will edit this review if received.

30 de julio de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing customer service

Everyone knows that Glossier products are wonderful quality, I don’t need to say any more about that, it goes without saying.
I had occasion to contact their customer service department last week when the foundation and concealer that I’d ordered were too dark on arrival. I asked about returns/refunds - they answered in a very timely manner, asking what shade I would like to try - which they then went on to send, free of charge, and said that I could keep the originals, so I’ll be able to give them away as a present to one of my friends who they would suit.
I cannot stress enough how good they were from beginning to end, polite, friendly, nothing too much trouble. This is very refreshing in a world where the answer is usually ‘no’. So many places don’t even provide an email address, or if they do, they contact you going forward from no-reply ones.
Tell everyone you know about this amazing company, it’ll be worth it.

16 de julio de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Best customer service

Honestly, I cannot say enough good things about this brand. Makeup is beautiful and great quality. The one time I requested a refund for an item I didn't like as much, the team emailed me back within a few hours and refunded the money to my account and told me to keep the product. Amazing customer service.

2 de julio de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

FANTASTISK

FANTASTISK
jeg bestiller en vare tirsdag eftermiddag og den lander i min post fredag formiddag. Varen kommer fra UK !!

1 de julio de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Love the products and the packaging…

Love the products and the packaging options. Reasonably priced and the bundles offer even better value. I love the cloud tint for cheeks and the super bounce. I also love the discount codes that appear every now and again’

10 de junio de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Best mascara by far

Best mascara by far! Their services are fabulous; delivery is fast. I love all their products, bonus it is vegan too -

29 de marzo de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Impressive customer service!

Received an order that was missing an item, got a response via email so quickly from Na'Tasha who resolved my issue immediately and was nothing but amazing!! Could not fault them.

19 de febrero de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Consistently Good Experiences

I've made multiple purchases online and I've never been disappointed. The quality of products is great, shipping is great and reliable and I've never had an issue with my order. Keep it up!

28 de enero de 2022
Opinión espontánea

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