All round very satisfied. Price decent. The shipping was prompt, the packaging was well considered, being glass and the sizing was bang on. I have installed the glass and run a couple of fires and it... Ver más
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Consulta las opiniones de los clientes
Called to book a technician to repair my LG heat pump. The technician Kelly was very knowledgeable and quickly diagnosed the issue. Explained the issues with the unit and repaired it promptly. She w... Ver más
5 inch to 6 inch twin wall flue adapter this is the 3 rd one I’ve purchased has I’ve increased the quantity of stove goes I’ve purchased over the last couple of years, but I may have got better qualit... Ver más
I ordered a bit of glass for my fireplace, send a template photo i sketched out, wasn't good enough, back and forth with email, then made a template on paper and sent 1st class to them, that wasn't... Ver más
Información sobre la empresa
- Tienda de estufas a leña
- también en la categoría
- Proveedor de equipos de calefacción
- Servicio técnico de calefacción y calderas
- Tienda de hogar a leños
- Tienda de muebles de exterior
- Tienda de radiadores
Escrito por la empresa
Although we’re one of the UK’s largest suppliers of wood-burning stoves, flues and accessories, we still pride ourselves on providing excellent, personal service to our customers. Our fully HETAS-trained team, backed by our HETAS-approved supplier status, is here to offer practical advice and help you design the ideal flue system. For over 15 years we’ve been dedicated to sourcing quality products from trusted suppliers across the globe, all stocked in our UK warehouse and ready to ship.
Información de contacto
20-28 Albert Road, CM7 3JQ, Briantree, Reino Unido
- 01376555182
- enquiries@glowing-embers.co.uk
- glowing-embers.co.uk
4,5
Excelente
305 opiniones
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Ha contestado el 72% de las opiniones negativas
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Door glass
Got my new door glass fast and fits door OK just hope it lasts as long as the original
1 de julio de 2026
The flue arrived 4 days late despite…
The flue arrived 4 days late despite paying for next day delivery and asking on several occasions if we would definitely receive it next day.
I took the Wednesday off work to install it for it not to turn up, then on the promise it was arriving Friday, I took that off as well. Guess what? It never turned up again. I called and called 6 times that afternoon but my call was not answered, strange ey???
It finally turned up on Sunday.
2 days wages lost, one very disappointed customer! I won’t be using them again.
16 de julio de 2026
Prompt and efficient service to replace…
Prompt and efficient service to replace cracked glass in the woodstove in our B&B
16 de julio de 2026
Highly recommended
Highly recommended! Vary friendly and helpful customer service. Orders completed very quickly
22 de mayo de 2026
Opinión espontánea
Dispatched an incorrect item 1st…
Dispatched an incorrect item 1st time.
Very goid quibble free conversation with the supplier. They dispatched a replacement straight away. Unfortunately, the replacement item is the same as the 1st item. Incorrect!
7 de julio de 2026
Prompt delivery thank you
9 de julio de 2026
Baxi Bermuda VP3
Ordered glass for a VP3, well packaged arrived quickly. Glass of better quality than original fitment, sizing correct, happy customer
15 de julio de 2026
Opinión espontánea
Excellent communication and very quick…
Excellent communication and very quick service. Stove glass cut to perfection. Highly recommended.
3 de julio de 2026
Opinión espontánea
Great product.
Second time I have bought here, great product but carriage has gone up by a crazy amount ?
29 de junio de 2026
Easy to order product perfect will use…
Easy to order product perfect will use again and recommend great company
15 de junio de 2026
Delivery very good
4 de junio de 2026
Great service from start to finish
Great service from start to finish
First Glass
Thankyou
11 de junio de 2026
Opinión espontánea
Fantastic service from start to finish
Fantastic service from start to finish
The website explains everything you could possibly need to know. Size shape width etc.as a women who hasnt had much need to order a new piece of glass for my log burner I found it so easy and wasn't worried I'd have done it wrong and would have to send it back etc.spot on will definitely recommend
4 de junio de 2026
Opinión espontánea
Excellent service
Easy online ordering for a yearly repeat of custom cut fire bricks, excellent quality materials and extremely quick turnaround received my bricks next day with Yodel well packaged with no damage, could not be happier, thanks everyone at Glowing Embers.
5 de junio de 2026
Opinión espontánea
Ordered stove glass
Ordered stove glass. Received in perfect condition and a perfect fit. Speedy delivery and a good price.
4 de diciembre de 2025
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