Glowing Embers Opiniones 

Great products at reasonable prices

Excellent service 1st class comms thank you so much AAAAA

Friendly & helpful staff & the goods ordered arrived safely. Very happy with the service

Make sure items are delivered.

Quick delivery and accurate cutting of glass.

Ordered 2 x wood burner glass. 1st class customer service. Had issue with delivery company and they sorted it straight away. Very highly recommended.

Excellent service, simple to order and very prompt delivery. Fragile contents and very well wrapped.

Really good products but not great service, paid extra for next day delivery and took the following day off from work to do the works (ran a full new chimney for my pizza oven), various comms to them and in the end refunded the difference between normal and next day delivery yet wasted a day off work...

Rubbish! Had to pay an extra £9.40 on top of a delivery charge already paid as the item was with Royal Mail having not had enough postage paid on it!

Brilliant service. After another company letting me down, i ordered from here. The service was quick and the glass was perfect. Will definitely be using this company in the future.

Easy to order off the website, and a very quick delivery service. Item fitted perfectly.

Products were excellent. However postage pricecwas £13 for 2 items, that were in one small packet, so way over charged on postage. Not that impressed with this aspect

Very friendly and helpful

I got what expected in time and good quality

Parts supplied excellent. However, quite small packet that could have been sent by a much cheaper method but still charged £13 for shipping which is outrageous and frankly feels unpalatable. Not impressed when I saw size of packet received. I was also a returning customer which clearly makes no difference

Excellent service, came quickly and was well protected, fits perfectly not much else to say for a piece of glass ordered on line with zero human interaction. but would defiantly use again if the need arises

Easy to order exactly what was needed. Quick delivery, very well packaged and competitive price.

Today I ordered my 4th glass, all which have broken whilst trying to fit. For the first 3 it is possible that I gave the wrong measurements, but for this last one I know the measurements were correct. However the glass which came had the same size as the recess,so its only natural that something had to give ie broken glass. The problem that I see is that no one told me a reduction had to be made for expansion. When I first ordered a glass I mentioned the expansion and was told this would be done automatically, which wasn't. However this time you gave me a reduction of 2mm all round. So all I can say is wait till this one comes and then see what happens. Lets hope there is a great improvement. Yours faithfully G.Hebden

Good customer service from Carolyn in helping chase a lost order and a prompt refund when it couldn’t be found.

Delivered promptly, exactly as described and a good price. Thank you, will definitely use again.