GO Ahead Opiniones 

They are leaving passengers in North Manchester stranded on Boxing Day by not operating the reduced bank holiday service that other bus operators offer because their is no financial gain for them. What about showing a bit of loyalty to customers who have supported them all year? Are we just not meant to go out over Christmas?

The service to edenderry to dublin and dublin to edenderry are the worth with this company .it takes 4 hours daily to get to work and get home .other days it takes 5 hours .every other service like 125,125x,126,126x always plenty .except that root,and the excuse traffic. Un acceptable. They need to find a better root than celbridge or maynooth to get people home early. Not 2 hours delay then you waitting already more an hour then 2 hours to get home.tgats more than 5 hours just to get home
They need a direct root dublin ,clane,edenderry.
Or dublin to edenderry direct. It should not take more than one hour to get to the destination and without delays

I get this bus in the evening home from work and it's always late. Sometimes it never shows up. Also when drivers are late they take a break to look at their smartphones. So unprofessional. This company need to get their act together and show up when they're supposed to. If they can't, give the route back to Dublin Bus.

Bestilte tur/retur Drammen-Stavanger med nattog (sovekupé) til Stavanger og Hvile (Lenestoler) på returen. Vi gledet oss til langtur med tog, vår aller første til Stavanger og med Go-Ahead, ikke minst gledet vi oss til returen hvor vi begge skulle ha gode lenestoler etter hverandre med romslig vindusplass og utsikt på dagtid. Det var grei velkomst, når noen omsider dukket opp for å gi oss nøkkelkort, men uten å være ekspert på tog, vil jeg påstå at å ha sovevogn som første vogn bak lokomotivet, ikke er så smart - for det ble null søvn før etter Kristiansand, hvor de tydeligvis satte lokomotivet i andre enden - det som skulle være en avslappende reise i forhold til bil - ble fryktelig slitsomt og ved ankomst Stavanger var behovet for mer søvn enormt. Når vi godt under et døgn før hjemreise fikk beskjed om at hele Hvile vognen på vår avgang ikke skulle være med, ringte jeg Go-Ahead kundeservice som fortalte meg at den vognen var ikke med på noen av søndagens avganger men vi kunne ta kontakt med konduktøren for å få vanlige sitteplasser - utrivelig kundeservice på toppen av at hele reisen ble totalt annerledes endte med at jeg ringte kundeservice på nytt, denne gangen traff jeg faktisk en hyggelig kar, men avbestilte hele returen og booket flyreise hjem... Konklusjon, det blir aldri mer Go-Ahead under noen omstendigheter - dette var en gedigen skuffelse og kan ikke anbefales.

Part of the go nortwest group on ofbtheir driver did a hit and run on my vehicle and ruined it disgusting.

Well done to go ahead this week!! Bus 185 leaving bray station at 11:30am towards enniskerry was on time every single day this week!! Big thanks to all drivers 🙏 Much appreciated!!

Atrocious company that regularly misses out on journeys. How can a bus that goes every hour have frequent misses?? On top of that, most of the buses break down during travels. What a shame that this has been going on for years. No improvement, no action, nothing.

Sitter på toget fra Oslo til Stavanger (på egen internettforbindelse) og det er veldig lett å forstå alle de elendige omtalene av GO Ahead. Alle skrekkhistorier om private selskaper med fokus på profitt som ruinerer togtilbudet er nok 100% sanne og vel så det.....
Jeg synes synd på de som jobber for dette selskapet.

Øksnavadporten-Stavanger.

Kunne jeg gitt -100 hadde dere fått det.
Ikke eksisterende informasjon, eller oppdateringer om forsinkelser/kanselleringer. Tog som er kansellert som plutselig kommer over 20min for seint. Kundeservice som ikke forstår bæret av hva service innebærer eller vet om/hva/når/hvor toget kommer.

Når buss for tog blir satt opp er det en fordel å få beskjed hvor bussen kommer, det hjelper lite når vi får beskjed om at buss kommer for så å løpe 250m til veien da buss ikke kommer til tog.st... for så å måtte spurte tilbake til tog.st fordi tog alikevell kommer. Forbanna Go-Aheaf, ødelegger kollektivtransporten.

2 år har vi bodd her, og like lenge har det vært problemer, dere får oss til å føle vi er en 3.verden innen kommunikasjon å transport.

absolute shambolic 18 bus route not even for me but an elderly man waiting 30 mins on a bus that said 5 mins, he had to be given a seat as he uses a walking stick so standing for long periods of time is not something he’s used to anymore. such a disgrace

Tok toget fra Oslo til Stavanger i dag. Ble bedt om å gå ut av kafeen deres da jeg ikke kjøpt noe, på tross av at det ikke var masse folk. Ville bare bytte stilling og bevege meg litt. Var ikke klar over at det var kjøpsplikt. Jeg kjøpe en brus tidligere på turen, men det var tydeligvis ikke nok. Her bør de bytte ut kafeen med med brus automat. Den gir bedre service en personalet.

What went wrong this time is the question that is posed... Well, pretty much the same as Go Ahead Ireland goes wrong with every day, by not actually providing the service they are contracted to provide. It is a standard everyday issue with them I understand, but today they managed to pull both services I needed... 45A did not show, so I abandoned the other five people at the bus stop and got a train to Dun Laoghaire to get the 63. The 63 did not show. The real people at fault here are the NTA for renewing a contract that is not being fulfilled. Why would Go Ahead even bother when they know Anne Graham will just sign their cheques even if they have no buses at all.

W4 new route is leaving late everyday. Today is already 25 minutes late (should come 7:30 and it is 07:55, and it’s only the second bus stop of the journey, that stars in Blanchardstown). No responsibility with their costumers that need to go to work, no respect at all. Timetable is completely useless. Yesterday they decided to change the bus stop in Tallaght Square and said nothing to everyone. Many people missed the bus because we were waiting at the right bus stop (even on the app). Sent many complaints and never got an answer from them.

Har nå hatt 3 turer med sørtoget. Alle med sovevogn. 2 av turene var sovevognene ikke med …. Fikk heller ikke hvilestoler som erstatning. Har også kjørt en dagstur: 2,5 timers forsinkelse….

I kantinevogna står det et skilt med "straks tilbake", men det kommer ingen. Glemte de å ta med seg kantinevognpersonen???

The buses are worn out. The drivers of this company are nervous. They destroyed us by coming late. They do not come on the website based on business hours. That is, it is one of the worst routes and Brent Cross is towards Tenpaklin. Always late every day.
232, 143, 326 , 112 , 324 , 13 , 328 ….
After half an hour you will see one route at a time. 3 The bus does not come. When he comes, all three come together. With all due respect to the ladies and gentlemen of the driver. Or they are very angry. Or they are constantly resting and updating the time.
How can three buses meet at the same time? Just when there is no traffic. This shows that this company does not value people. With all due respect, I suggest to the authorities. Quit their jobs because they don't know how to organize. According to the law, they do not have time and control over drivers.
The male driver of bus 143 stopped for 8 minutes on Friday to refresh his time. When bus passengers ask him. Always 3 minutes to refresh time. The male bus driver does not care about the passengers. After 8 minutes of rest. It was moving so slowly that all the passengers were nervous. And everyone is upset. Does that driver write in his work report? Stopping or not mixing it up with traffic and other issues. or oil change etc. Government and private companies due to not paying proper salaries to drivers. They put them in front of the people.
There is no supervisor at all and there is no supervision over the behavior of drivers and how they deal with citizens. Because the government is afraid of the drivers' strike.
In the end, I am very affected and sorry for your company because it has weak management and quality control…..

Buses drivers on the route from Crystal Palace to Elephant and Castle constantly sound their horns unnecessarily to other colleagues on the road and intimidate other drivers.
Continue to break the road speed limits.
Too many buses for that route which causes more pollution.

I regularly get the 396 bus of a night as I work in a hospital. The driver I see most often is very nice. He is so polite and always lowers the front when I get on the bus (I use a walking stick and this helps me a lot). He always waits until I am seated before driving off. I cannot fault his customer service.
I don't know his name, but he is a driver aged about 30, Asian appearance with black, flat-top styled hair. I cannot praise this gentleman highly enough! A credit to Go-Ahead.

We toured ireland and london and out flight was delayed on the way back from london. We tried to reach them for assistance and had difficulty doing so. When we finally reached someone they were to call us back after 4 hours and told us basically we were on our own. They didn’t offer to check on flights or assist us at all we managed to call airline and are scheduled for tomorrow. Our ride to airport was cancelled for today and they told us we were on our own. We also had no lodging and they told us we were also on our own. We booked tours that were cancelled and also didn’t get our money back. I would NEVER recommend using them. They basically took our money and didn’t offer any assistance with anything and didn’t help accommodate us for anything the tour director was nice. But Leah and sandy absolutely useless!!!!

24/07/23 estimated due time 11.40 from yoden road to the bus station.
Didn't arrive two disabled people one 81yrs.
This has happened on a few occasions. Find this very distressing shouldn't be happening.
Serious actions need to taken.