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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

All I can say is thank you David. I recently lost my Dad and really struggled to fet my head around trying to ship an item belonging to him to New Zeland, I was making silly mistakes but thanks to Dav... Ver más

Valorada con 5 estrellas sobre 5

Fast and efficient. Made simple with easy to follow booking and courier pick-up within hours. Delivery to Brittany went according to GoParcel forecast. Will happily work.again with this company. Jim... Ver más

Valorada con 1 estrellas sobre 5

I got your reply but the hotel told me that it was actually collected around 2nd November. You also printed an email that was not the one I gave you and you must know this because you keep emailing me... Ver más

Valorada con 5 estrellas sobre 5

Excellent service that you cannot compromise ... I will rather choose this service any time any day .. my package got to me at the very right time Thank you guys for your efforts. Love you... Ver más

Información sobre la empresa

  1. Servicio de transporte
  2. también en la categoría
  3. Servicio de mensajería y reparto

Escrito por la empresa

GoParcel is an online booking platform for parcel delivery service worldwide. We automatically choose the best delivery solution for you, which means that you get the best service for the lowest available price.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

57 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,4

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Valorada con 1 estrellas sobre 5

I still didn’t get a parcel

I still didn’t get a parcel . Around 2 weeks , I can’t get a parcel .

9 de agosto de 2023
Logotipo de GoParcel.ie

Respuesta de GoParcel.ie

Hello Riakarda
We have send severally emails to you for the past 2 weeks to contact UPS and pay your customs duty,
UPS driver tried three times to deliver the package to you,
but the driver said you refuse to pay customs duty, without making customs payment UPS will not release
the package to you, we explained this to you.
below is the ups link proof to show that your inability to pay your duty is why your
package was not release to you.
https://www.ups.com/track?loc=en_IE&Requester=lasso/trackdetails


please contact UPS and make payment.

Thanks

GoParcel Team

Valorada con 1 estrellas sobre 5

Despite telephoning to check if it was…

Despite telephoning to check if it was ok for the courier to provide the label details and being told it was ok , I then make the booking and no one picked it olio and I received a refund the next day. I phoned again and was told they would sort it out and email me . I’m still waiting for that. I have now re arranged with a different courier . Would not use them again .

31 de agosto de 2022
Valorada con 5 estrellas sobre 5

Excellent service

I booked a pick up Sunday evening at 7 , it was picked up at 11 the next morning delivered 24hrs later. An excellent efficient service , all done online. Package was from kilrush to Cobh.

22 de mayo de 2022
Valorada con 5 estrellas sobre 5

Fast and efficient

Fast and efficient. Made simple with easy to follow booking and courier pick-up within hours. Delivery to Brittany went according to GoParcel forecast. Will happily work.again with this company.
Jim Doolan

30 de diciembre de 2021
Valorada con 5 estrellas sobre 5

I booked for a collection last week and…

I booked for a collection for a parcel to be collected and delivered over the Christmas period. Unfortunately it wasn't collected initially and due to the holidays, that was delayed. However Abbie in customer services was absolutely brilliant. She contacted me at the first opportunity and collected the parcel in the uk and it was delivered the next day to Dublin. She called throughout to ensure I was kept informed of the status and because of this excellent communication. I would use this service again without hesitation.
Sometimes things can't be helped.)(Christmas delays) so you have to rely on a good customer team. Well done. Brilliant!!!

29 de diciembre de 2021
Valorada con 1 estrellas sobre 5

Untrustworthy, ineffective and not doing their job at all

GoParcel have really caused so much stress and worry as well as costing us a lot of money. I chose them over other companies as they seemed reliable going by the reviews. They are any thing but reliable. It's been a series of incorrect information and fobbing me off with apologies from start to finish, and its not actually finished yet. My parcel was supposed to take a week to get from Ireland to Spain, its still not there 12 days later. I booked it because it was extremely important that my daughter receive her passport so she could take herself and her 1 year old back here. The flight is tomorrow and still no sign of the package, we cant even book another flight just in case it comes. Day by day the flights get more and more expensive...she can only get certain ones due to having to use public transport. She suffers from ocd and anxiety. And what do you say? 'sorry'. I paid for a service and you havent fulfilled your obligation but no doubt therell be something in the contract denying liability. Like all big business, its so easy for you to blame your working partner...which is TNT, meanwhile TNT say you are responsible...seems so familiar now, this kind of messing around with peoples lives. You could at least offer to pay for a new flight...apologies are nothing. You should be ashamed of yourselves...hope your corporate bosses rot.

17 de noviembre de 2021
Logotipo de GoParcel.ie

Respuesta de GoParcel.ie

Hello andrea carr ,
Thank you for contacting GoParcel.
We are only a booking system and TNT are one of our courier partners who we use to pickup and deliver our shipment.
We get first hand shipment tracking information from them on daily basis,
We only pass the information we receive from our shipping partner TNT to you,
we have no reason to give you wrong information, your shipment arrived Spain
yesterday which i did notify you about.The TNT website takes hours sometimes to show current statue of a shipment location.

The impact of COVID-19 is causing local, state, and national governments in Europe and around the world to issue work and travel restrictions on a daily basis, which are impacting our ability to meet our high standards of service. Such events beyond TNT’s control are not included in TNT’s quoted or published delivery times, and as a result, delivery times cannot be guaranteed, until further notice. FedEx Express and TNT are playing a crucial role in the global supply chain and connecting the world during this critical time, and we will continue operating as government restrictions and regulations allow. We remain focused on serving our customers

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