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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

All I can say is thank you David. I recently lost my Dad and really struggled to fet my head around trying to ship an item belonging to him to New Zeland, I was making silly mistakes but thanks to Dav... Ver más

Valorada con 5 estrellas sobre 5

Fast and efficient. Made simple with easy to follow booking and courier pick-up within hours. Delivery to Brittany went according to GoParcel forecast. Will happily work.again with this company. Jim... Ver más

Valorada con 1 estrellas sobre 5

I got your reply but the hotel told me that it was actually collected around 2nd November. You also printed an email that was not the one I gave you and you must know this because you keep emailing me... Ver más

Valorada con 5 estrellas sobre 5

Excellent service that you cannot compromise ... I will rather choose this service any time any day .. my package got to me at the very right time Thank you guys for your efforts. Love you... Ver más

Información sobre la empresa

  1. Servicio de transporte
  2. también en la categoría
  3. Servicio de mensajería y reparto

Escrito por la empresa

GoParcel is an online booking platform for parcel delivery service worldwide. We automatically choose the best delivery solution for you, which means that you get the best service for the lowest available price.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

57 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,4

Todas las opiniones

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Valorada con 1 estrellas sobre 5

I got your reply but the hotel told me…

I got your reply but the hotel told me that it was actually collected around 2nd November. You also printed an email that was not the one I gave you and you must know this because you keep emailing me tracking for other parcels?????

10 de noviembre de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

IDue to Covid restrictions the depot is currently closed due to covid. This was a decision made in Australia by the government agency due to Covid 19 action, due to this we are unable to deliver until

Editing again to advise that according to tnt my package is not being delivered as the tnt depot it was sent to is closed. Please see this is the email received from tnt: Due to Covid restrictions the depot is currently closed due to covid. This was a decision made in Australia by the government agency due to Covid 19 action, due to this we are unable to deliver until advised by the governing body. Please keep an eye on tracking for an update when it goes out for delivery. Due to the nature of this delay we are unable to assist unfortunately. Therefore it is not due to Australian customs it is because tnt sent the package to a depot that is closed due to covid. I appreciate the quick response I am getting here as I did not get a replywhen I emailed you directly looking to change the size ofy package

Editing to say that I have read your response and unfortunately it does not match the response from the courier company which states delay is due to covid implications, n customs clearance which the tracking information states has been completed at least 5 times int he same depot.
I understand covid effects things these days and therefore quoting a certain amount of days for delivery should not be done if it cannot be delivered within that timeframe. I paid for 5-6 day delivery and am currently at 11 days and packaging tracking is stating the same information every day that the package left a certain location, then back to that location, now to new location and back to last location etc. For the price I've paid I would have expected my package to be delivered by now. I will not be recommending your company to any one I know what ship abroad

23 de agosto de 2021
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Respuesta de GoParcel.ie

We understand your frustration, we have been in contact with TNT (the carrier) in this regard and we have been informed your parcel which contain gift and food is currently with Australian customs, it is mandatory and standard procedure for customs to inspect any package that contain food coming into Australia, unfortunately delivery cannot be completed until parcel is released back to TNT.

We would like to express our deepest regret for the delay in delivery your order. The delay has been caused by Australia customs examining your package,we have no control over this factor, however, we sure you that your package will be deliver to you as soon as the customs complete their examination.

Valorada con 5 estrellas sobre 5

Prompt

They are very prompt, everything was professionally handled.

21 de junio de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Tested and trusted!

Tested and trusted!

I have used this service and I wasn't dissapointed, I got my parcel a day before the date I told. Very fast and efficient service.

6 de mayo de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

A very reliable company

A very reliable company, the services are impressive with good customer service, they are ready to assist you in terms of the service provided and easy to track your parcel anywhere, anytime.

22 de abril de 2020
Opinión espontánea

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