Gosweets 

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I ordered some savoury prezels that I find hard to buy. They arrived next day, in perfect condition . So very pleased. Such quick service, so will be buying again from this company

Valorada con 1 estrellas sobre 5

Ordered on 2nd of feb placed a jar of winter candy got email saying confirmed not gone further than that.got email saying delayed due to promotion back up on Friday but still no movement. Tried to cal... Ver más

Valorada con 1 estrellas sobre 5

Do not waste your money buying from this company. They used a badly printed picture & discription of a brand I love & then sent completely different sweets. As I was buying a 3kg jar, I've lost abou... Ver más

Valorada con 1 estrellas sobre 5

Totally dreadful customer service. Ordered 25th Jan order still not arrived. Emailed x 3 no response at all (nothing in spam folder) Chat is a robot - no help and then customer service is a call centr... Ver más


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Todas las opiniones

(83)

2 opiniones en los últimos 12 meses

Escribir una opinión
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Valorada con 1 estrellas sobre 5

A complete scam

A complete scam. DO NOT BUY!! Bought sweets for my upcoming wedding and they didn't arrive. No reply when I emailed company. Chat function doesn't work. Phone number on website doesn't work either. AVOID this fake business!!

25 de marzo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Placed a £100 order early in February…

Placed a £100 order early in February still not received anything. Checked with companies house and found out the director is Carl James Brooks. Company Number: 14586440. Director name changed from Carl Anthony Brooks in November 2024. Further found out that they are not currently listed at their given address, 45 4th Floor, Silverstream House,, Fitzroy Street, Fitzrovia, London, United Kingdom, W1T 6EB. Previous address is Unit H Coal Pit Lane, Atherton, Manchester, M46 0FY.
Encountered same problems as others with most of my emails are unanswered, telephone directed to voicemail, live help on website no response. I am going to have to try to get my money back from my bank and will also be getting in touch with Trading Standards.

21 de marzo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Beware a Scam, Do not buy of this company

Do not buy of this company, it is a complete scam, they do not send what you order. They do not answer emails or the phone or their chat box on their site. The reviews they show on their site are false and are under investigation by Trust Pilot. I have reported them to trading standards but their site is still up and runing

3 de marzo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Do not order from this company!

Do not order from this company! Unbelievable how many people are experiencing the same thing. I ordered 14 Fox's Glacier Mints Jars 1.7kg to sell in my shop and I get a knock of version jar bought from a cash and carry and half filled with glacier mints. I cannot sell those now. I contacted the company numerous times and they have ignored my emails. Horrible how they are stealing off everyone. Their website should be taken down. This isn't fair. I will be contacting Trading Standards and take them to court too if I don't get my money back.

17 de enero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

SCAM

SCAM
I wish I'd read these reviews before buying any product from them. We're a charity, and they kept our money without any response. We paid, the products were never delivered, and no refund was issued. We've lost a lot of money. We're a charity, and they don't even care about that. It's a ghost company; they don't respond. Don't pay them any money; you won't see it again.

18 de marzo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Avoid

I never leave reviews but this company are the exception.
I placed an order on 21.2.25 and nothing.
Don’t respond to emails or ever answer the phone.

21 de febrero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Wish i had read all the reviews below

Wish i had read all the reviews below, exactly the same experience, order placed, and then goods never made it to the courier and no response from email or phone. DO NOT USE THIS COMPANY, COMPLETE SCAM

14 de marzo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Shocking service - scam

I ordered some sweets on the 24/02/25, only for Go Sweets to cancel my order due to an internal error. I reordered on 28/03/25, as the sweets were for a birthday gift. However order still hasn’t been processed. Now going to miss birthday deadline. Sent various emails - no answer. Poor customer service. Really disappointed and frustrated!!

24 de febrero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

ordered goods

ordered goods, no delivery and exactly the same as the other reviews, one email came back to claim the courier must have lost the item and they would send it again but since then no replies to my emails and phone calls. I have issued a claim in the small claims court and reported them to trading standards and action fraud as well as contacting my bank to make a claim for a refund which you can also do.

12 de febrero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Item not received

Not Happy - So far a Terrible service. I placed an order for £48 over 4 weeks ago and still not received it.
I have sent countless emails but had no reply. I have also phoned their help line countless times but it just goes to answer machine.

10 de marzo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

placed an order with them the beginning…

placed an order with them the beginning of Feb, item missing from order! have send over 20 emails to them and a few online chats ( which tell you to email them!) and still no response!!!
totally unprofessional and unacceptable how they are still trading is beyond me after reading all the reviews!
DO NOT place an order with them!!

7 de febrero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Ordered from this company on 01/02/2025…

Ordered from this company on 01/02/2025 to be told they were behind with orders then told my purchase has not been scanned in by Evri which meant lost or damaged and they would reship, which again was not scanned in by Evri. I have been unable to contact via telephone, email or their chat. This now tells me like everyone else it is a scam company however how are they registered at companies house.

2 de febrero de 2025
Opinión espontánea

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