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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We recently used Gough Thorne for both the sale and purchase of our home as part of a chain, and the service from Andy and the team was excellent from start to finish. Moving house can be incredi... Ver más

Valorada con 5 estrellas sobre 5

A huge thank you to Andrew and his team for helping us complete on our new family home! 🏡❤️ From start to finish, you made the whole process feel so seamless and stress-free. We were kept upda... Ver más

Valorada con 5 estrellas sobre 5

I would highly recommend Gough Thorne solicitors. The teams were all extremely helpful and very efficient. We had delays caused by our buyers and their solicitors. Gough Thorne chased by email and... Ver más

Valorada con 5 estrellas sobre 5

Fantastic firm of Solicitors, having had plenty of nightmare companies in the past Goughs were so quick and easy to work with. Lots of updates and absolutely no reason to chase them. Used them for my... Ver más

Información sobre la empresa

  1. Abogado especializado en transacciones inmobiliarias

Escrito por la empresa

Boutique Conveyancing Specialists based in Central Milton Keynes


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

744 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(744)

104 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Rakesh (Andrews Team) has been…

Rakesh (Andrews Team) has been brilliant. As an anxious first time buyer, doing it all by myself. I couldn't have asked for more support. He's replies same day or the next day. I have probably been a nightmare 🙈 I emailed him nearly daily in the beginning because I have no clue how the process is. He did then give me a quick walk throughs and he explained it as we went along as I wouldn't be able to take it all in 😅
He always answers my questions and queries. He keeps you informed about the updates and processes which is very helpful and helps put me at ease, knowing where we are at. So even when the bill came. It came out nearly double the price than quoted but, I knew those tasks were done as he has updated me along the way and things did become more, I guess, complex and added services/tasks on...
He's efficient, reliable and knowledgeable. His accurate estimates shows that he's experienced and it's useful because you know what you're waiting for how long ish?
He also is trustworthy as he knows what to check (because apparently, some you need to prompt and don't do certain bits which I wouldn't even know so basically, he does what needs doing) and how to translate the legalese into simplified terms.
Surprisingly, he has been very patient with me and not annoyed at all 😅 especially at the end, where I felt bad having everything rushed but due to delays, I honestly just wanted keys so the stress can go away 🙈
I'm very thankful for his support during this sale. Especially when in the beginning, a broker tried to scam me and it scared me on who to trust....
Most communication was through email due to my work schedule but I did go see him twice and he explained the contract bits which I obviously didn't understand. He also called when he just needed an answer to e.g. go ahead or felt the need to explain the exchange and completion process because I was getting confused but that was out the window when I rushed it and did it together on the same day, giving them only three days(which was only because the lender needed a min of 3 days, I didn't know and just asked for next day 😅). He just got on with it and kept me informed about timings.
The offer was accepted in September due to delays which wasn't anyones fault. It just added paperwork time. First DOV then the extra parking title deed.
My fixed mortgage is only two years, if I do choose to move/upgrade. I hope he wouldn't mind, if I ask for him 🙈 but for now he's free 😜
P.s. I was lucky there was no chain too and the sellers have been responsive too. We had maybe two blips/bumps but that's about it

11 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Home Sale & Purchase with Sabia

Gough Throne where recommended through our Estate Agents Urban & Rural. We were assigned Sabia from Jennifer’s Team.

Sabia has been a pleasure to work with, she is very polite, professional and always willing to answer the phone at any point in the day. Any questions Sabia would always get back to me as soon as possible. We had some set backs with our sale and Sabia was fantastic with advising and helping us.

We are very greatful for their fantastic and friendly service. A big thanks to Gough Thorne and Sabia for looking after us!

4 de febrero de 2025
Opinión espontánea
Valorada con 3 estrellas sobre 5

Had a great service from start to…

Had a great service from start to finish.
Always explained what and why and where there are in the process.
Manraj and his team was very pleasant and efficient once the task was started.
I did find their online system to be good and the lack of posting or got to office A Or B very good. Just a simple upload on a secure server gave me confidence on not everything being lost in the email thread

Update.: had to downgrade due to company forgetting to add my help to buy and now having to process though there complaints procedure

14 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Sabia is an asset to this company.

Sabia is an excellent conveyancer. She was efficient, had all the searches, etc. completed in good time & was very patient & tenacious when dealing with our buyers' solicitors whose efficiency was sadly less than optimal. She's a good communicator & I feel that she is an asset to Gough Thorne.

31 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

The team is professional

The team is professional, efficient, and made the whole process smooth and stress-free. They kept us informed every step of the way and were always available to answer our questions. Highly recommend for anyone needing reliable legal support

22 de noviembre de 2024
Opinión espontánea
Valorada con 2 estrellas sobre 5

Recommend by the developers...

We used Gough Thorne LLP based on the recommendation from the developers. We had a very short time to complete and as they stated that they worked closely with the developers and knew the development well we decided that they would be best suited to allow us to complete on time. Which they did do.

However, I would have expected them to have a better idea of the costs involved in such a transaction having done so many with the same developer and development. The final bill was far different from our initial quote.

Also, on the day of completion and on our way to collect the keys I received an urgent email to say that they had made a mistake, we still owed them money and can't complete until it has been paid. I called and was told the same thing. I was confused as we had made a bank transfer based on the invoice figures they sent to us. I was very stressed and decided just to make the payment anyway as to avoid any delays or complications.

A few days later I decided to send them an email querying the extra charges as it didn't make sense. They have since refunded the extra charges that we paid but failed to offer any explanation or apology.

I did find their online system to be good and their staff were friendly when I spoke to them. But based on my experience I would not recommend Gough Thorne as there quote was not accurate and we got charged incorrectly and would not have received a refund had we not queried it.

27 de septiembre de 2024
Opinión espontánea
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Respuesta de Gough Thorne LLP

Dear Patrick

Thank you very much for leaving your review.

Unfortunately we were unable to recognise your transaction, so I would be grateful if you would please email me at sandi.sidhu@goughthorne.com so I am able to investigate the issues you have raised and help train the fee earner involved to prevent these mistakes from happening again. At Gough Thorne we strive to the highest standards, hence the recommendation from your developer. I am therefore shocked to have received your comments, but also pleased it was rectified quickly.

I apologise for the inconvenience and stress caused.

I hope to hear from you soon.

Kind regards

Sandi

Valorada con 5 estrellas sobre 5

Amazing customer experience from Karolina Grabska

I have enjoyed working with Karolina from Jennifer's Team and feel very lucky.

Of the 3 solicitors involved in the transaction, Karolina was by far the most competent, constantly flagging other's mistakes, correcting and keeping everyone in the loop.

She was able to push and deliver before Christmas, even tho everyone else was expecting the contract to be exchanged in January.

We are grateful for her work and wish her all the best in the future.

18 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Thank you for your hard work!

I have and will recommend Gough to anyone needing conveyancing services.
Andrew's team has been fantastic to work with and Jagpal, who managed my transaction was particularly diligent.
Throughout the transaction, which took around nine months due to issues outside of our control, he has been professional, sympathetic and very understanding. All communication was returned promptly and he listened to all requests before explaining the options.
Even when Jagpal was on holiday, all queries were dealt with efficiently by another member of the team and I have full confidence in them all.
I will definitely be using Gough Thorne again in the future.
Thank you all.

29 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Service

Jagpal in Andrew's team has been fantastic to work with.
Throughout the transaction he has been professional and very understanding of the difficult situation. He always returned communication promptly and listened to all requests before explaining the options.
Even when Jagpal was on holiday, all queries were dealt with efficiently by another member of the team and I have full confidence in them all.
I will definitely be using Gough Thorne again in the future.
Thank you all.

22 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Moving with goughthorne

My experience of gough Thorne was absolutely fantastic.
Andrew and his team were amazing !!!!
Communication was excellent they were always happy to help and would go above and beyond to get things sorted !!
I would highly recommend them to anyone !!!

16 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Bought and Sold our House

We have moved three times in the last 20 years, and our previous experiences with solicitors were frustrating due to delays and poor communication. This time, however, our experience with Manraj Kanwal and Zain’s team at Gough Thorne Solicitors was overwhelmingly positive. They were efficient and kept us updated on every step of the process. We couldn't have asked for better service!

4 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Professional team

Professional team, helped me do the job in a short time, definitely going to refer them to other people too, big Like from me!

16 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

5*- Highly recommend!

We brought and sold our house through Gough Thorne. They have been absolutely brilliant throughout. Our main contact was Manisha who is part of Zains team. She was extremely informative and helpful throughout the transaction, easy to get hold of and kept us in the loop. Would definitely use again and recommend to our friends and family.

11 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service was provided during…

Excellent service was provided during our house purchase.
The entire process was incredibly smooth and unstressful ,
We truly appreciated professionalism, and attention to detail of Andrew’s team.
We would not hesitate to contact them again for any future legal matters and will gladly recommend their services to friends and family.

13 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very nice experience

I wanna to give 5 star to Zain team for help me complete the whole purchase efficiently. Especially thanks to Manraj for keep updating me the progress. Highly recommend for any property trading.

13 de diciembre de 2024
Opinión espontánea

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