The graphics are great, customer service is pretty good, and the kit is comfy. BUT, 70 miles on one set of bibs and they are already wearing through. I can normally get about 1000 miles out of other b... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
The graphics are great, customer service is pretty good, and the kit is comfy. BUT, 70 miles on one set of bibs and they are already wearing through. I can normally get about 1000 miles out of other b... Ver más
La empresa ha respondido
Did take a while for the order to arrive and couldn’t track it with details I’d been sent however when I enquired about it via email, Aaron was prompt and helpful in his reply including giving me full... Ver más
La empresa ha respondido
It took a long time to deliver. The long-sleeved Jersey was tight, despite me following the size guidelines. I was expecting a bigger, thicker top, like my existing one. When I tried to provide feedba... Ver más
La empresa ha respondido
It’s here it’s wrapped and waiting to see his smile Christmas morning! Thanks to Govelo and Aaron I misjudged the size sent an email all resolved with no fuss so much so Aaron you’re welcome in... Ver más
GoVelo is a Small Business based in UK and in the U.S. We sell high-quality Bicycle Clothing in different colours, designs and sizes. Our designers and cyclists collaborate to offer the best performance textile.
24-26 Arcadia Avenue, N3 2JU, London, Reino Unido
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
The graphics are great, customer service is pretty good, and the kit is comfy. BUT, 70 miles on one set of bibs and they are already wearing through. I can normally get about 1000 miles out of other bibs before the chamois area starts wearing out.

Respuesta de Govelo
The gear arrived pretty fast. I'm quite tall and skinny, finding the right size was complicated. The company helped me great after receiving the gear and I had to return some items. Service is great!

Respuesta de Govelo

Respuesta de Govelo
Govelo were very efficient with my order. My only problem was that I wasnt given a delivery date and since the top i ordered was for a birthday this created a small hiccup. However when it arrived the recipient was very pleased with it. So thank you Govelo for your service.

Respuesta de Govelo
Poor delivery service, 9 business days to dispatch a simple order, followed by their own atrocious delivery schedule of between 9 & 17 business days for delivery thereafter, so up to 26 business days from order, over 5 weeks, definitely won't use again

Respuesta de Govelo
I didn’t realise when I ordered that the product was coming from Hong Kong and would take a good month to arrive. When it did arrive, it was far too small, despite using the size guides. They offered to give me a 50% reduction on the price which in the end turned out more cost effective than paying the postage to return (they clearly preferred not to have it back). So we now have a cycling shirt that looks great but is far too small for use!
Great quality and great customer service
Did take a while for the order to arrive and couldn’t track it with details I’d been sent however when I enquired about it via email, Aaron was prompt and helpful in his reply including giving me full tracking details. On arrival I was very pleased with my new Falcon Cycles s/s cycling top, fitted perfectly and ideally suits my two Falcon road bikes. Already been worn on a long ride and 10/10.

Respuesta de Govelo
Sizing is accurate. Shipping is fast. Can’t ask for more from an online shop!

Respuesta de Govelo

Respuesta de Govelo
Free shipping, great quality. Runs a little small.
It took a long time to deliver. The long-sleeved Jersey was tight, despite me following the size guidelines. I was expecting a bigger, thicker top, like my existing one. When I tried to provide feedback GoVelo's email link sent me to a malfunctioning page. Other than that product is OK. They did chase me up after I posted this review and I got a 50% refund, as they wouldn't replace it for a bigger size once I'd used it, even if I washed it first so credit for customer awareness but the sizing, wait and inflexibility over returns prevents a higher score.

Respuesta de Govelo
Good quality product at a reasonable price that was delivered on time
Fast service, great product awesome communication. I've ordered several times and I'll order again. Thanks
Great quality Jersey and Bibs.
Outstanding customer service from Aaron, I had ordered the wrong size and he promptly responded to my email and solved the issues immediately.
I will definitely be purchasing again.
Drew
Great Jersey very similar to the original.
Unfortunately I ordered the wrong size but the customer service was excellent and a replacement was dispatched quickly.
Very satisfied with the item and the service.
Good quality product and good communication through order process
Delivered on time , great value for a quality product highly recommended for cycling gear
To this date I still haven't received my order. Not happy as it comes from China and I didn't know.
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.