Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

The graphics are great, customer service is pretty good, and the kit is comfy. BUT, 70 miles on one set of bibs and they are already wearing through. I can normally get about 1000 miles out of other b... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Did take a while for the order to arrive and couldn’t track it with details I’d been sent however when I enquired about it via email, Aaron was prompt and helpful in his reply including giving me full... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

It took a long time to deliver. The long-sleeved Jersey was tight, despite me following the size guidelines. I was expecting a bigger, thicker top, like my existing one. When I tried to provide feedba... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

It’s here it’s wrapped and waiting to see his smile Christmas morning! Thanks to Govelo and Aaron I misjudged the size sent an email all resolved with no fuss so much so Aaron you’re welcome in... Ver más

Información sobre la empresa

  1. Tienda de ropa deportiva
  2. Tienda de accesorios para bicicletas
  3. Tienda de ropa y equipos para actividades al aire libre
  4. Ciclismo en ruta
  5. Tienda de vestimenta deportiva

Escrito por la empresa

GoVelo is a Small Business based in UK and in the U.S. We sell high-quality Bicycle Clothing in different colours, designs and sizes. Our designers and cyclists collaborate to offer the best performance textile.


Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

64 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,2

Todas las opiniones

(64)

0 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 4 estrellas sobre 5

Helpful team

The products seemed good quality but unfortunately they sent the wrong size and one of the items didn’t have pockets despite saying it would. That being said, the customer service team were very helpful and even ordered me a new pair in a new size and with pockets, they were very responsive and helpful so I can’t fault them for that.

1 de octubre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

FANTASTIC QUALITY products

FANTASTIC QUALITY products - well packaged and delivered quickly. Superb for all cyclists. Really top quality company. recommended highly.

27 de septiembre de 2023
Opinión espontánea
Logotipo de Govelo

Respuesta de Govelo

Thank you

Valorada con 4 estrellas sobre 5

A little slow getting them here in France

I made a mistake with the sizing and had to return the goods to the UK. Good customer service helped me through the replacement process. It took about a month to get the new shirts due to errors in China, but I’m pleased with the jerseys. They’re exactly as shown on the website. Good zippers, proper pockets and the silicone hems keep the shirttails where you want them. I’ve worn both of mine several times already, and they’re great.

3 de agosto de 2023
Opinión espontánea
Logotipo de Govelo

Respuesta de Govelo

Merci beaucoup pour votre feedback

Valorada con 5 estrellas sobre 5

Great jerseys

Great jerseys, they're a close fit but they are cycling jerseys so that's what I wanted. They take a while to arrive as they are straight from China (but I guess that's why they're cheaper than most.)

Pockets are a good size, zips work well. Got exactly what I ordered.

Wife has said I looked OK in them which made a change from telling me I was having a mid life crisis.

14 de agosto de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Two months and nothing

Two months later still have not received the jersey I ordered, do not use this company.

7 de agosto de 2023
Opinión espontánea
Logotipo de Govelo

Respuesta de Govelo

We sent you an email you didn't reply please take a look on the email so we can sort this out thanks

Valorada con 3 estrellas sobre 5

Retro Cycling Jersey

The positive is that the goods were as advertised, this was a retro cycling jersey. It looks exactly as advertised and is nice quality.
The downside is that the delivery is sent from China direct and took 3 weeks to arrive.

23 de julio de 2023
Logotipo de Govelo

Respuesta de Govelo

Thank you keny, we try to do the best, we can deliver within the UK and we will charge £250 like others! really sorry for 3 weeks wait

Valorada con 1 estrellas sobre 5

Terrible service

Terrible service. Ordered a cycling jersey for a birthday present, and 3 weeks later I’m still waiting, following a response from the customer service team that told me, “delays were quite common these days”. Not acceptable, very disappointed.

30 de junio de 2023
Opinión espontánea
Logotipo de Govelo

Respuesta de Govelo

I have been searching for your order and I can't find it by name Katie, can I have your order number please, let's fix this together Katie.

Valorada con 5 estrellas sobre 5

Top service

Leuk fietsshirt gekocht, helaas een maat te klein besteld. Kosteloos een grotere maat nagestuurd. Echt super service en goed bereikbaar.

25 de mayo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Size and delivery great customer service

Be careful with size as a medium is similar to a small if you don’t normally buy cycling tops. Delivery may take a while but it’s worth the wait. Customer service with a problem was excellent and could not have hoped for a better experience.
Mike

23 de mayo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Brilliant customer service

Brilliant customer service. I had an issue with a jersey I ordered due to sizing; I emailed the team with the issue, they responded immediately and dealt with it promptly and generously. Would definitely recommend.

28 de febrero de 2023
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más