The order was initially lost in a system break down, then the hood sent was old stock and the material brittle and perished.
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Consulta las opiniones de los clientes
Simply THE best of their type, Polaris velcro straps in all three sizes. These things are indispensable for any biker and can be used as designed for strapping stuff together, fitting lights or spares... Ver más
Bought various items of clothing from HBR Outdoors Ltd trading as Polaris. Prompt delivery. All great quality. One item fitted and I kept it. Returns a little bit of a faff (contact email support, pri... Ver más
La empresa ha respondido
I've bought from Polaris quite a few times in the past and can't fault the quality of their clothing, especially at such an affordable price. Working as a cycling instructor and guide I'm on the bike... Ver más
Información sobre la empresa
- Tienda de vestimenta deportiva
- Tienda de bicicletas
- Tienda de accesorios para bicicletas
- Tienda de ropa y equipos para actividades al aire libre
- Tienda de artículos para deportes al aire libre
- Ciclismo en ruta
Escrito por la empresa
Founders of the Polaris Challenge, suppliers of original cycling and outdoor apparel. Known for the Polaris Bike Rug, Bike Pod and Aquanought collection. We say #RideOftenRideFar
Información de contacto
Velocity Point, Wreakes Lane, S181PN, Dronfield, Reino Unido
- 01246 291100
- contact.us@polaris-bikewear.co.uk
- polaris-bikewear.com
No consta que haya invitado a opinar recientemente
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Too many mishaps
The order was initially lost in a system break down, then the hood sent was old stock and the material brittle and perished.
All good no problem
Top quality and great prices
Fast efficient service
Polaris Velcro straps - brilliant!
Simply THE best of their type, Polaris velcro straps in all three sizes. These things are indispensable for any biker and can be used as designed for strapping stuff together, fitting lights or spares, or in need-a-fix emergencies which I often have riding with my MTB group.
Polaris mtb waterproof jacket
The price was great, the delivery was very good indeed and the mtb jacket is excellent. If it lasts as long as my previous Polaris jacket (6 years) I will be well pleased.
Poor customer service
Ordered and paid for items online, only to be told, several days later, that the items are no longer available. Annoyingly, several days on and the items are still available to buy on the website. Emailed and expressed my concerns, only to be completely ignored. Good quality gear, on past experience, but appalling customer service this time around. Very disappointed.
Second pair of ģloves ,great value for…
Second pair of ģloves ,great value for money ,defo being from again
Good product, great price
Bought these gloves at half price and very pleased with the quality
Sizing way off
I brought a medium cycle too and it’s way too small I’ve emailed the customer services with no reply left with a top that’s not as described and doesn’t fit
Great product, less so the customer service
Hello Polaris Bikewear, hope that you read your reviews.
Please can you send me a receipt for my purchase as your email system didn’t send one automatically when I made the purchase.
I tried to follow up but no one answers the phone and your live chat doesn’t respond.
Love the item but your customer service is slightly lacking.
1st Class Customer Service
Had to call customer services to confirm replacement key number. Everyone I spoke to was really helpful. Also, Roger who picked my order was great at communicating and confirming that the key picture I sent was correct.
Aways excellent speedy service
Aways excellent speedy service. The kit is really well thought out and good value.
Order quickly processed and able to…
Order quickly processed and able to collect from warehouse without any delay
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