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Graham & Brown Opiniones 

2641
TrustScore: 4.5 sobre 5

4,4

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

We have tried to contact G&B now multiple times about returning some paper from an over-order - via email (several times), chat and contact us form. None of our requests have had a response. Re... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Been ordering a lot of paint samples & Graham & Browne have easily been the fastest out of all the main premium companies .Also bought some Woodworth paint which is exquisite & super true to the sampl... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Anna Maria was an awesome customer service representative. She worked with me for 3-4 weeks to make sure I had all my facts together so when I placed my order for my roller shades everything was corre... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Ordered samples of wallpaper, easy process and quick. I have ordered wallpaper before from G&B, excellent quality paper, pattern spectacular and my lounge gets great comments from family and friends.... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de decoración e interiorismo
  2. Diseñador de interiores

Escrito por la empresa

For 80 years, Graham & Brown has inspired people to think differently about their interiors through continuous innovation, creativity, and craftsmanship. Founded by two friends - Harold Graham and Henry Brown, the business has been family-run from its Headquarters in Blackburn, Lancashire, since 1946. Renowned for a rich design heritage and passion for colour, Graham & Brown offer premium-quality ranges of wallpaper, paint, murals, curtains, blinds, bedding and more, all designed to partner perfectly, offering a seamless coordination that helps simplify the decorating journey - everything you need for a to create stunning rooms.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,4

Todas las opiniones

(2641)

831 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Had paper before beautiful quality…

Had paper before beautiful quality excellent

24 de agosto de 2026
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Respuesta de Graham & Brown

Thank you for your lovely feedback! We’re delighted to hear you’ve enjoyed the quality of our wallpaper and have chosen to come back to us again.

Valorada con 5 estrellas sobre 5

Easy to navigate website

Easy to navigate website. Pleasant phone operator when I had a query. It would be nice if you sold fabric separately so I could match a chair to my blind

24 de agosto de 2026
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Respuesta de Graham & Brown

Thank you for your feedback! We’re pleased you had a positive experience with our website and team. We really appreciate your suggestion regarding fabric and will be sure to pass this on to the relevant team.

Valorada con 5 estrellas sobre 5

I love the wallpaper

I love the wallpaper - amazing designs and really great quality - very well behaved wallpaper which, when you are up a step ladder, is no small consideration!! I have a gorgeous paper in the dining room and it always makes me smile.

24 de agosto de 2026
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Respuesta de Graham & Brown

Thank you for your lovely feedback! We’re delighted to hear you’re enjoying your wallpaper and that it’s brought a smile to your dining room. It’s great to know you found it easy to work with too!

Valorada con 5 estrellas sobre 5

Good experience ordering mural

Ordered a mural the choice was wonderful and instructions on measurements really helpful. Really love the cropping tool.

24 de agosto de 2026
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Respuesta de Graham & Brown

Thank you for your lovely feedback! We’re delighted you had a positive experience and found our tools helpful when planning your mural.

Valorada con 5 estrellas sobre 5

Excellent website so easy to use and…

Excellent website so easy to use and the visual camera is a great idea.

23 de agosto de 2026
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Respuesta de Graham & Brown

Thank you for your lovely feedback! We’re delighted you enjoyed using our website and found the visualiser helpful. It’s great to know it made choosing your colour easier!

Valorada con 5 estrellas sobre 5

Great colour choosing & buying experience

Clarity of website to make choosing the right product, colour and quantity easy and the room visualiser was so simple to do…that convinced me my colour choice was definitely right. 👌🏼

23 de agosto de 2026
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Respuesta de Graham & Brown

Thank you for your lovely feedback! We’re so pleased we could make your decorating journey a little easier and help you feel confident with your colour choice.

Valorada con 4 estrellas sobre 5

Fast delivery

Arrived with DPD disappointed with packaging considering this was high priced wallpaper £95 (x3) per roll. Paper allowed to ‘rattle’ around in box and noted a tiny indentation on one of the roll ends but should be fine. The package was delivered partially open as tape not fully secured to box. On a positive easy ordering system online. Roll Calculator to help with rolls needed. Quality paper. Fast delivery. Haven’t applied the paper yet as awaiting decorator but looking forward to seeing a full wall.

20 de agosto de 2026
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Respuesta de Graham & Brown

Thank you for your detailed review. We’re pleased to hear you were happy with the ordering process, Roll Calculator, quality and delivery. We’re sorry to hear about the packaging and will share your feedback with our team. We hope you love the wallpaper once it’s up!

Valorada con 5 estrellas sobre 5

Good selection of quality wallpapers…

Good selection of quality wallpapers and easy to use website, from ordering free samples to purchasing wallpaper and paste. Very quick delivery.

20 de agosto de 2026
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Respuesta de Graham & Brown

Thank you for your lovely review! We’re so pleased you found our website easy to use and were happy with the range, samples and quick delivery.

Valorada con 5 estrellas sobre 5

Lots of great choices on the website

Lots of great choices on the website. The wallpaper is then shown with matching paints which makes choosing easier.

21 de agosto de 2026
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Respuesta de Graham & Brown

Thank you for your lovely review! We’re so pleased you found our range and matching paint suggestions helpful when choosing your wallpaper.

Valorada con 5 estrellas sobre 5

Have used Graham & Brown paint in my…

Have used Graham & Brown paint in my current home (1946) and it is the most sublime colour ever.
Looking for new colours for my new home when I move in & can’t wait to choose my new scheme.
Thank you for my samples

21 de agosto de 2026
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Respuesta de Graham & Brown

Thank you for your lovely review! We’re delighted you’ve enjoyed using Graham & Brown paint and hope you have fun choosing colours for your new home. We’re so pleased you enjoyed the samples!

Valorada con 4 estrellas sobre 5

Horrible experience turned very good

Initially, my order with G+B was a disaster. A month after sending in measurements and full payment, I reached out to find out why my mural had still not arrived. What followed was a week of emails with customer service, asking me to evaluate their service (which still had yielded no information!). Finally, AnnaMaria Cabrera replied and explained that the company had "updated their system," and, bad news, my order had never even been seen. (So they never would have reached out to me, I guess!) I had to redo everything, which was incredibly frustrating! And more delay! At any rate, this review is to say that AnnaMaria took an angry customer (me) and turned the situation around. She spent an hour on the phone with me and suggested a new crop, which I think will greatly improve my result. She was a terrific resource and bent over backwards to make things right. She also followed up to triple check everything and make sure that this time, the order got processed and fulfilled. G+B, this woman is a find. Promote her!

20 de agosto de 2026
Opinión espontánea
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Respuesta de Graham & Brown

Thank you for your review. We’ll be sure to share your kind feedback with our US colleagues.

Valorada con 1 estrellas sobre 5

Insufficient stock

Dear Graham and Brown

1. You have blamed a switch over of systems from July (3weeks before my order) for my order being discarded.

2. You have sent me a code to order again with free samples offer, yet every single colour I select says insufficient stock.

So I come to the conclusion that you don’t want custom?

Very confused and completely disappointed in a supposedly high end product (as that is how it is priced). I will go elsewhere.

19 de agosto de 2026
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Respuesta de Graham & Brown

Thank you for taking the time to share your feedback with us.

We are truly sorry for the conflicting information you received. We understand how frustrating it must have been to first be informed that your order was impacted by our system changes and then be unable to place a new order because of insufficient stock.

This is not the level of service we aim to provide, and we completely understand your disappointment, especially when you expected a high level of service to match our products.

We sincerely apologise for the uncertainty and frustration caused. Your feedback is important to us and will be shared with the relevant team.

Valorada con 5 estrellas sobre 5

Annamaria went above and beyond to help…

Annamaria went above and beyond to help me with my order .
Multiple phone calls and emails from her wanting to make sure I did not place my order until she was assured it would work in my room.
Samples are gorgeous and can’t wait to receive this beautiful mural and wallpaper .
Haven’t had any other Wallpaper companies ask to call me before making purchase.
Great customer service means a lot to me !
⭐️ ⭐️ ⭐️ ⭐️ ⭐️

19 de agosto de 2026
Opinión espontánea
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Respuesta de Graham & Brown

Amazing, so pleased you are happy with the service and your very kind feedback has been passed to our US team

Valorada con 3 estrellas sobre 5

I ordered and paid for wallpaper and…

I ordered and paid for wallpaper and paint samples but unfortunately one of the wallpaper and one of the paint samples was missing. I received an email saying that they would rectify this with a code to use as I had already paid for said samples. The code unfortunately does not work have tried getting in touch but to no avail.

7 de agosto de 2026
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Respuesta de Graham & Brown

Hi sorry to learn of the problems. I can see that my colleague has reached out to you today, if you can respond so we can of course assist you further

Valorada con 3 estrellas sobre 5

Sample paper…

I wanted to Order the 3 free wallpaper samples on offer with email sign up. It seemed impossible to be able to do this so I wrote to G&B. Have now got 2 I wanted coming but the other was out of stock. Hope one of these is good so I can get the order in for my downstairs loo. Can’t comment on quality as not yet received

19 de agosto de 2026
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Respuesta de Graham & Brown

Sorry to learn of the problems with your order, we do hope that after reaching out we were able to explain the reasons for this. We do hope when you do receive your samples, you will be able to make your decision and get on with your exciting project

Valorada con 5 estrellas sobre 5

Very easy to use website.

Very easy to use website.

19 de agosto de 2026
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Respuesta de Graham & Brown

We are so pleased you found our site easy to navigate, we do hope that you were able to find something to your liking

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