Grand Home Furnishings Opiniones 

419
TrustScore: 2 sobre 5

1,9

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I love your furniture because it holds up well, I tell everyone to shop Grand over Ashley's Home furniture because they sell junk !! We bought our 14 year old granddaughter a bedroom set there about 5... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

Ordered custom couches and waited 6 weeks for them to arrive only to receive the wrong item and wrong fabric. Waited another week or so to get clarification from manufacturer on why fabric we receive... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

This is for a lift chair purchased at Grand Home Furnishings in Winchester, VA. Lift chair, purchased for 86 year old mother, took weeks to arrive, with no date promised for delivery. Delivery tr... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

After ordering and paying cash for a nice leather recliner…..I’m now waiting a month after it arrived in Grand’s warehouse for it to be delivered. It snowed on the delivery day and instead of having t... Ver más

Información sobre la empresa

  1. Tienda de muebles
  2. Colchonería

Sobre Grand Home Furnishings

Escrito por la empresa

Since 1911, our mission has been to provide the best customer service possible. With 17 convenient furniture stores in Virginia, West Virginia & Tennessee, our knowledgeable sales team and specialists are here to help you find the perfect piece of furniture, a complete room or a new mattress set.

Our convenient delivery and financing options make getting that new furniture or mattress easy!

Información de contacto

1,9

Malo

TrustScore: 2 sobre 5

419 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 20% de las opiniones negativas

Suele responder en menos de 48 horas

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1,9

Todas las opiniones

(419)

6 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Love my chair

Love my chair. Saleswoman was very good

10 de mayo de 2017
Opinión espontánea
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Respuesta de Grand Home Furnishings

Thank you for taking the time to review us! We appreciate your business.

Valorada con 4 estrellas sobre 5

in the midst of fixing my desk

this is based on ther fact that grand has responded to the issues about my new desk i bought there. i have had a repairman here twice and now am waiting for parts to come in and be installed

9 de mayo de 2017
Opinión espontánea
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Respuesta de Grand Home Furnishings

Thank you for taking the time to review us...if you need us please call 1-866-472-6343.

Valorada con 5 estrellas sobre 5

Best customer service

Best customer service. Great quality. Love our new bed.

9 de mayo de 2017
Opinión espontánea
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Respuesta de Grand Home Furnishings

Thank you so much we appreciate your business.

Valorada con 5 estrellas sobre 5

I love your furniture because it holds …

I love your furniture because it holds up well, I tell everyone to shop Grand over Ashley's Home furniture because they sell junk !! We bought our 14 year old granddaughter a bedroom set there about 5 years ago and she weighed maybe 85 pounds and the bed rails broke twice on her. They sent new bed rails and my husband put it back together only for it to fall apart again so he had to screw it together for it to work. I'll never buy from anyone except Grand in Harrisonburg AGAIN !!!

9 de mayo de 2017
Opinión espontánea
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Respuesta de Grand Home Furnishings

Thank you for taking the time to review us...we appreciate your business.

Valorada con 5 estrellas sobre 5

Grand is Grand!!

We have had such good experiences with Grand both this visit and previous ones. We LOVE our newest piece of furniture! We will only purchase from Grand now. Others don't have the quality or great customer service!

9 de mayo de 2017
Opinión espontánea
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Respuesta de Grand Home Furnishings

Thank you so much we appreciate your business.

Valorada con 5 estrellas sobre 5

I shopped at Grand

I shopped at Grand, then visited other stores in the area to compare. Grand has the best prices, the best customer service and the greatest selection. My furniture was delivered quickly and I am very happy with my purchase.

9 de mayo de 2017
Opinión espontánea
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Respuesta de Grand Home Furnishings

Thank you so much we appreciate your business.

Valorada con 3 estrellas sobre 5

Took way to long to get order in stock

Took way to long to get order in stock. 60 + days after I paid in full

9 de mayo de 2017
Opinión espontánea
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Respuesta de Grand Home Furnishings

We are sorry to hear this. If you need any assistance please call customer service at 1-866-472-6343.

Valorada con 5 estrellas sobre 5

New Sofas

Sales Rep was very knowledgeable and spent tons of time with us. Ther sofas have been delivered and we are happy with them.

9 de mayo de 2017
Opinión espontánea
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Respuesta de Grand Home Furnishings

Great to hear! We appreciate your business.

Valorada con 5 estrellas sobre 5

Wonderful

Wonderful. Caring salesperson. I put my trust in them to help me find the best furniture and mattresses for me and my family.

9 de mayo de 2017
Opinión espontánea
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Respuesta de Grand Home Furnishings

Thank you so much we appreciate your business..

Valorada con 2 estrellas sobre 5

We have waited on 2 cushions to be …

We have waited on 2 cushions to be exchanged for almost a month and a half. Only when we finally called to check on them did we find out that they were never ordered. The mattress we bought had to be exchanged due to a big hump in it. Sure wish I could get some of my money back. Oh well guess it will all be ok.

9 de mayo de 2017
Opinión espontánea
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Respuesta de Grand Home Furnishings

I am sorry to hear this please contact customer service so we can help you with this. 1-866-472-6343

Valorada con 5 estrellas sobre 5

Lawrence Gray Purchase

All phases of my purchase was excellent. We have purchase many items over the years and we have been pleased. Thanks Lawrence Gray

9 de mayo de 2017
Opinión espontánea
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Respuesta de Grand Home Furnishings

Thank you so much we appreciate your business...

Valorada con 5 estrellas sobre 5

Great customer service

Great customer service! Every time we shop to look or even buy, we have a great customer service experience!
Love Grand Home Furnishings!
Recommend to all my family and friends.
We love the Wise VA location best!

9 de mayo de 2017
Opinión espontánea
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Respuesta de Grand Home Furnishings

Thank you so much for the rating we appreciate your business...

Valorada con 5 estrellas sobre 5

My Home was in the Flood back on …

My Home was in the Flood back on June 23rd in White Sulphur Springs
so I had to get a few things that I lost and still need more but will buy as money allows but the Gentleman who helped me was Jim Brown in the Lewisburg, WV Store and he did such an excellent job.

9 de mayo de 2017
Opinión espontánea
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Respuesta de Grand Home Furnishings

Thank you for you feed back we appreciate your business.

Valorada con 1 estrellas sobre 5

Bought 2 couches and a recliner

Bought 2 couches and a recliner. Leather is coming off. I believe I was sold this furniture as true leather and it turned out to be some kind of blend

9 de mayo de 2017
Opinión espontánea
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Respuesta de Grand Home Furnishings

We are disappointed to hear this please contact customer service or the manager at the location where you purchased this for assistance. 1-866-472-6343

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