I love your furniture because it holds up well, I tell everyone to shop Grand over Ashley's Home furniture because they sell junk !! We bought our 14 year old granddaughter a bedroom set there about 5... Ver más
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I love your furniture because it holds up well, I tell everyone to shop Grand over Ashley's Home furniture because they sell junk !! We bought our 14 year old granddaughter a bedroom set there about 5... Ver más
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Ordered custom couches and waited 6 weeks for them to arrive only to receive the wrong item and wrong fabric. Waited another week or so to get clarification from manufacturer on why fabric we receive... Ver más
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This is for a lift chair purchased at Grand Home Furnishings in Winchester, VA. Lift chair, purchased for 86 year old mother, took weeks to arrive, with no date promised for delivery. Delivery tr... Ver más
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After ordering and paying cash for a nice leather recliner…..I’m now waiting a month after it arrived in Grand’s warehouse for it to be delivered. It snowed on the delivery day and instead of having t... Ver más
Escrito por la empresa
4235 Electric Rd Sw 100, 24018, Roanoke, Estados Unidos
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My husband and I always end up at Grands when we look for furniture. They have the best deals and quality. Also love the Coke and Popcorn.

Respuesta de Grand Home Furnishings
Laura did an excellent job in every way. Very well informed about the furniture and all the ins and outs of "getting" it. No hard sell in any way.

Respuesta de Grand Home Furnishings
I would like to know if you are selling my number because I've been getting calls from telemarketers since I brought from your store ??

Respuesta de Grand Home Furnishings
Staff was helpful without too much sales pressure.

Respuesta de Grand Home Furnishings
What great service! Tara is awesome and I would and did buy additional items from her. Whenever I need things, I will come by your store first.

Respuesta de Grand Home Furnishings
Awesome salesperson her name was Amber. She really was helpful

Respuesta de Grand Home Furnishings
From the time we entered the store we felt welcomed and comfortable

Respuesta de Grand Home Furnishings
I was impressed that the sales person allowed me to take my time deciding on my choices. I was also impressed with the delivery and set up of furniture. The delivery men had to problem solve how to fit a sofa through a very confining doorway.

Respuesta de Grand Home Furnishings
Our salesman was very helpful and not pushy. We are happy with our purchase and it arrived earlier than expected.

Respuesta de Grand Home Furnishings
Ordered custom couches and waited 6 weeks for them to arrive only to receive the wrong item and wrong fabric. Waited another week or so to get clarification from manufacturer on why fabric we received was not what we ordered. Finally reordered our furniture and am now waiting 8 weeks for it to arrive. Had asked salesman several times for updates and didn't get a call back, keep having to call and follow up. Should be the other way around.

Respuesta de Grand Home Furnishings
Your store in Lynchburg is easy to navigate. Your staff have given us good advice. They have not tried to oversell us. When we ask to just be left to shop around they honor that. Your sales are honest sales. One of your competitors advertise 50% off, buy one get one at the same price (meaning 50% off), buy one get one at the same or lower price for 1 cents (basically 50% off). I have found that this means they over price their items by 100% on a consistent basis! We respect your sales and overall way of doing business!!

Respuesta de Grand Home Furnishings
The quality of the furniture was outstanding & our salesman Bart Long was phenomenal, will buy from you & him again

Respuesta de Grand Home Furnishings
Always treated very good anytime we shopped , good delivery people and good products. We will return to buy if we need anything.

Respuesta de Grand Home Furnishings
From our salesperson, to the financing, to the delivery and set up, the people we delt with were absolutely wonderful. This was our fourth purchase from Grand and I'm sure it won't be our last!

Respuesta de Grand Home Furnishings
Very helpful and great customer service. Will return for my next funiture purchase. Thanks for the great service.

Respuesta de Grand Home Furnishings
Took over 6 weeks to get the mattress we ordered in ,first one was wrong size

Respuesta de Grand Home Furnishings
As usual Grand had what we needed and a salesperson who had our best interest at heart. Thank you.

Respuesta de Grand Home Furnishings
Bought a couch from the store in Wise Virginia and within seven months the entire frame broke. My daughter's boyfriend got stabbed by a piece of wood sticking out. Very poorly made sofa!! I have emailed the company twice and no response. I called the store where I purchased the couch and they said that I bought it "as is". However, the lady I talked to said she would speak to her manager. She called me back and said they will send someone out to look at it. I really hope they fix it because the sofa has not been abused in any way.

Respuesta de Grand Home Furnishings
I love my new sofa and love seat. The gentlemen delivering were very professional and right on time.

Respuesta de Grand Home Furnishings
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