Grand UK Holidays - Coach Tours Opiniones 664

TrustScore: 4.5 sobre 5

4,4

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Coach pick up, interchange all went smoothly and efficiently. Driver was excellent, steady and courteous. Tour manager had amazing knowledge of area and humorous A truly great experience. Can t wa... Ver más

Valorada con 5 estrellas sobre 5

Literally just had one of the best weeks away ever! Been to Torbay. We had Marcus and Brian. They were excellent with explaining every detail and made sure we were all well looked after. Such a lovely... Ver más

Valorada con 3 estrellas sobre 5

My Daughter and I made our own way to Potters Hopton on sea as it’s so near for us than having to spend the first and last day traveling by your coach to Northampton Went on the trip to Norwich wh... Ver más

Valorada con 5 estrellas sobre 5

The space at venue. Staff, food and entertainment all fantastic. Alex on greeting and reception was a saint. Robin our tour guide was exceptional. Brasserie 32 food not so good. Although the s... Ver más

Información sobre la empresa

  1. Operador de excursiones

Sobre Grand UK Holidays - Coach Tours

Escrito por la empresa

Grand UK Holidays

With over 40 years’ experience in providing memorable escorted coach holidays for over a million passengers, there’s a reason why so many of our loyal customers come back year after year…

P   Tour Manager escorted holidays

P   Hand picked hotels and comfortable coaches

P   FREE local departure points

P   No supplements on single bedded rooms 

P   Carefully planned itineraries

P   Excursions included on every holiday

P   Dedicated solo traveller holidays

P   Fully ABTA bonded

P   Door to Door pick up on selected holidays  

P   Collect Coach Miles, our exclusive loyalty programme

 

Classic Coach Holidays

Grand UK Holidays are best known for our classic coach holidays, exploring the very best of the United Kingdom, Ireland and into continental Europe. Offering over 230 free local departure points across Central and Southern England and the Home Counties, you are never too far from your next Grand UK Holiday.

Choose from coach holidays to traditional coastal destinations, such as Devon, Cornwall or the South Coast , or head to exciting cities and quaint villages in the North of England. Perhaps the charming Cotswold’s will tempt you, or crossing to border into Wales or Scotland might take your fancy. Wherever you are looking to head on your coach holiday, Grand UK Holidays have the ideal escorted tour for you. 

View Grand UK Coach Holidays 2025

Tour Managers

The unique thing about Grand UK Holidays are our wonderful Tour Managers who join every Grand UK tour.  They are the besting heart of our holidays, offering guidance and expertise, as well as making your holiday run smoothly. Relax knowing someone is looking after you for a change!

Free Local Departure Points

Unlike our competitors, we never charge supplements for our local departure points. Enjoy the convenience of joining your coach from a town or city near your home at no additional cost. 

View our FREE Local Departure Points

Grand UK Gold Holidays

Grand UK Gold Holidays are the height of luxury, where we really put the ‘Grand’ into Grand UK!

View our Grand UK Gold Holidays

European River Cruises

Grand UK Holidays also offer luxury, all-inclusive European River Cruises , working alongside our partner CroisiEurope. Enjoy the comfort of coach travel to your port and join your cruise. With itineraries including some majestic capital cities such as Paris along the Seine, and Budapest, Vienne and Bratislava on the Danube, you can enjoy the cultural delights of the continent from the comfort of your river cruise ship.

View our European River Cruises

Channel Islands by Air

For those looking to ‘jet off’ on holiday, Grand UK Holidays also offer holidays to the Channel Islands by air. Only 15 miles from the French coast and with seven days to enjoy in-resort, you can explore these charming islands at your own leisurely pace.  Choose between Jersey, with flights from Gatwick or Luton, or Guernsey with flights from Gatwick. With the added luxury of a door-to-door service (from selected postcodes) Grand UK take care of everything.

View our Channel Islands by Air Holidays

Good Companions

Grand UK Holidays have dedicated coach holidays for solo travellers. Our popular ‘Good Companions’ tours have experienced Tour Managers that shar their expertise and provide a friendly environment for you to get to now your fellow travellers, helping to break the ice and create friendships. There are no strangers on a ‘Good Companions’ tour, just friends you haven’t met yet! Plus, even better no supplements on singled bedded rooms.

 

View our 'Good Companions' Holidays

Grand UK Holidays

Escrito por la empresa

Time to go travelling!
Escorted Tours by Coach, Rail & River. Plus Ocean Cruising & Holidays by Air

Completely ABTA Bonded

Grand UK Holidays are ABTA bonded for total peace of mind

Grand UK Holidays are ABTA bonded for total peace of mind
Grand UK Holidays are fully ABTA bonded and licensed by the CAA, so you can rest assured your holiday money is always in safe hands.

Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

664 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 4 estrellas sobre 5

NORTHUMBRIA

The Holiday was good,,the hotel was exellent,ie. food and bedroom....the excursions were well planned and very interesting, the tour guide and driver were very good.....the one issue my wife and myself had was , the interchange arrangements,we left North Walsham at6.30pm and arrived at Northhampton interchange six hours later?? and then on to our hotel with frequent stops,??.much too long. We feel you have a need to look at interchange arrangements and consider having two drivers , one to be able change with other and vise versa..this would ensure a much more smooth and quicker journey time.I trust you take our comments as productive and not complaints with reference to the tour in general

12 de agosto de 2024
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Respuesta de Grand UK Holidays - Coach Tours

Hello Richard,

Thank you so much for taking the time to review your recent holiday with us and for your constructive feedback regarding the interchange arrangements - I will pass your comments over to our operations team. We're pleased to hear that you enjoyed all of your excursions and had an excellent stay at your hotel as well. Thank you for travelling with Grand UK Holidays, we hope to see you again soon.

Valorada con 4 estrellas sobre 5

Coach holiday to wye and cardiff.

The holiday was good the hotel good and the tours were good. The downside was the stops to the interchange that took 5 hours for an 2 hour journey. We waited at a stop for 30 mins with no explanation as to what was going on.

9 de agosto de 2024
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Respuesta de Grand UK Holidays - Coach Tours

Hello Roy,

Thank you for taking the time to leave us a review and for your feedback regarding your journey time - we apologise for any inconvenience that this may have caused and we will pass this over to our operations team who coordinate this. On another note, we're pleased to hear that you enjoyed your holiday with us and had a good stay at your hotel. Thank you for choosing Grand UK Holidays, we hope to see you again soon.

Valorada con 3 estrellas sobre 5

I won’t pick a holiday with a courier…

I won’t pick a holiday with a courier in future. I found it frustrating that when told to look at something of interest I couldn’t see it because of the tall headrests on the newer coaches ( I’m 5ft 5ins) unless it was something I could see from my window or the one opposite.

5 de agosto de 2024
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Respuesta de Grand UK Holidays - Coach Tours

Dear Mrs Siggins,

Thank you for your feedback and sorry for your frustration. We will ensure your comments are relayed to our Operations team.

Kind regards,

The Grand UK Holidays Team

Valorada con 5 estrellas sobre 5

Had a fantastic week break good hotel…

Had a fantastic week break good hotel good driver and very good excursions

5 de agosto de 2024
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Respuesta de Grand UK Holidays - Coach Tours

Hello Mick,

Thank you for your review, we're delighted to hear that you had a fantastic break and enjoyed the stay at your hotel as well as all of your excursions. We hope to see you again soon.

Valorada con 5 estrellas sobre 5

Porterage is a big plus

Porterage is a big plus. The choice of hotels is excellent plus the driver and tour manager is top dollar

12 de agosto de 2024
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Respuesta de Grand UK Holidays - Coach Tours

Hello Maureen,

Thank you for your review, we're so pleased to hear that you enjoyed the stay at your hotel and we appreciate your kind words about your driver and Tour Manager. We hope to see you again soon.

Valorada con 2 estrellas sobre 5

1 One of my worst coach holidays

1. Being sent to Waltham Abbey instead of the usual South Mimms Services, added an enormous amount of time to my journey.
2. Attrocious traffic congestion thanks to having to go to Beaconsfield for the Interchange; the journey would have been so much quicker via the old interchange at Northampton Services.
3. Excessive time waiting at Beaconsfield Services for completion of the Interchange with a total lack of information.
4. Awful "new" hotel with badly designed shower cubicle and lack of stowage facilities. Appalling service on most evenings at dinner, with the meal lasting up to 2.5 hours; not the most enjoyable food. We also had to put up with almost uncontrollable air-conditioning in our bedrooms; I suspect this was the cause of a bad cough I had in the following week!
5. Not greatly impressed with the gardens visited; have seen much better on holidays elsewhere, e.g. North Wales.
6. The only good thing about the hotel was it's convenient location for Manchester Piccadilly station. After the appalling outward journey, I went home by train and got to my front door in North London in an incredible 3hrs 5mins from departing Manchester Picc station. If I'd gone back by coach, I dread to think what time I would have got home!

PS: How the Heckmondwyke am I supposed to add a photo?

12 de agosto de 2024
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Respuesta de Grand UK Holidays - Coach Tours

Dear Mr Kohn,

Thank you for taking the time and trouble to leave your feedback following your recent holiday. We are very sorry this did meet your expectations.

We introduced a new feeder system for 2024 in the hope of reducing journey time for passengers and this is constantly being reviewed. Therefore it is disappointing to learn about the delays you experienced and we will ensure your comments are passed to our Operations team.

As you mention, the hotel you stayed in is a new build property and we regret you didn't find the design of this to be user friendly. We will pass your comments back to the hotel and also speak to them regarding your feedback on the restaurant. While tastes in food can be subjective, we agree that 2.5 hours is a lengthy time for a 3-course meal and we will work with the hotel to improve this going forward.

It is a shame the weather was quite rainy during your stay in Manchester, and we are sorry you did not enjoy the gardens you visited.

Once again, we very much appreciate your feedback, as this helps us to improve the levels of service we offer.

Kind regards,

The Grand UK Holidays Team

Valorada con 4 estrellas sobre 5

Overall a good holiday

Overall a good holiday. The itinerary was excellent. The visits to Bridgewater, Ness Botanical Gardens, and Lyme Park were particularly enjoyable, The Chester visit was great but not long enough for us. The coach was very comfortable and our driver did a great job but hold ups due to late arrivals of coaches at the hub were tiresome. The hotel was well situated for access to visit venues but away from shops, bars restaurants etc. Dinner on days 1 and 2 was good overall but less so on day 3 and awful on day 4 ( the restaurant manager apologised profusely and gave complimentary drinks and did his best to compensate).

12 de agosto de 2024
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Respuesta de Grand UK Holidays - Coach Tours

Hello Denise,

Thank you so much for taking the time to review your recent holiday with us and for providing us with your valuable feedback. We're delighted to hear that overall you had a great holiday with us and enjoyed all of your excursions. Whilst we're disappointed to hear about your experience with the food at your hotel, we're pleased to hear that the restaurant manager did his best to compensate. We will pass your feedback over. Thank you for choosing Grand UK Holidays and we hope to see you again soon.

Valorada con 4 estrellas sobre 5

Leodardo

The trips were good but the hotel food was awful. The food was cold and as for the scampi you could not even cut it. They need to look at another hotel . This was our first trip and not sure we would book another one soon.

12 de agosto de 2024
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Respuesta de Grand UK Holidays - Coach Tours

Hello Mrs Harvey,

Thank you for taking the time to review your recent holiday with us and for your feedback regarding the food at your hotel - we were disappointed to read this and will pass it on to the hotel. We are otherwise pleased to hear that you enjoyed all of your excursions and we hope that you will consider travelling with us again in the future.

Valorada con 4 estrellas sobre 5

We found it tiring

It was a good break but we found it very tiring with the coach leaving the hotel 8.30 every morning, long journeys to our destination, not much time there and long return journey.

5 de agosto de 2024
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Respuesta de Grand UK Holidays - Coach Tours

Hello Mr Chillmaid,

Thank you for your review and for providing us with your feedback regarding the timings of your coach travel - I will pass this onto product & operations team who organise this. We hope that you enjoyed other aspects of your holiday and will consider travelling with us again in the future.

Valorada con 5 estrellas sobre 5

Seeing the Tattoo fulfilled a long term desire

Seeing the Tattoo fulfilled a long term desire
Stirling was an excellant base, magnificent castle and great hotel (especially having its own observatory
Very skilful and safe coach driver and well chaperoned by the tour manager

8 de agosto de 2024
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Respuesta de Grand UK Holidays - Coach Tours

Hello Alan,

Thank you for your review, we're so pleased to hear that you were able to fulfil a long term desire on your recent holiday with us and that you also enjoyed the stay at your hotel. Thank you for choosing Grand UK Holidays, we hope to see you again soon.

Valorada con 3 estrellas sobre 5

Hotels were good

Hotels were good, having to have evening meals at 6:30pm every day was not good, as we usually got back from excursions between 4:30 - 5pm. No time to relax and shower etc before dinner. Excursions could have been better and more varied. More time in Edinburgh and less time in Glasgow preferred.

4 de agosto de 2024
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Respuesta de Grand UK Holidays - Coach Tours

Hello Jeffery,

Thank you so much for taking the time to review your recent holiday with us and for providing us with your valuable feedback. I will pass this onto our product team who organise the excursions. We're pleased to hear that you enjoyed the stay at your hotel. Thank you for choosing Grand UK Holidays, we hope to see you again soon.

Valorada con 2 estrellas sobre 5

It was excellent

29 de julio de 2024
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Respuesta de Grand UK Holidays - Coach Tours

Hello Mrs Moore,

Thank you for taking the time to leave a review regarding your recent holiday with us - we're pleased to read that you had an excellent time away and hope that you will travel with us again in the future.

Valorada con 4 estrellas sobre 5

All was good except windmere trip was…

All was good except windmere trip was wrong way around so no time to look around before sailing,I have done this tour before and was great to walk down pier,and look around,the way this one was done we had under an hour to find a toilet which was disgusting and charged 50p and needed to pay on a card,so this tour was horrible, but Nick our driver was excellent and would like him again when we do isle of Wight trip we are waiting for your new brochure to book it,

30 de julio de 2024
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Respuesta de Grand UK Holidays - Coach Tours

Hello Mrs Stone,

Thank you for taking the time to review your recent holiday with us and for providing us with your valuable feedback about your experience, we will take your comments into consideration when creating the itineraries. We're pleased to hear that you enjoyed the rest of your holiday. Our new brochure is scheduled to come out in November with lots of exciting new tours. We look forward to seeing you again soon.

Valorada con 5 estrellas sobre 5

Enjoyable Holiday in the Isle of Man

Special requests (not guaranteed) arranged by hotels.

A very helpful Tour Manager cooperating with the driver’s experience of previous holidays in the area.

Very good hotel at overnight stays at both ends of the holiday. Comfortable hotel at the resort, good food, well organised meal times with other coach parties staying at the hotel.

14 de julio de 2024
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Respuesta de Grand UK Holidays - Coach Tours

Hello Ros,

Thank you so much for taking the time to review your recent holiday with us, we are so pleased to hear that you had an excellent trip and had an enjoyable stay at your hotel. Thank you for choosing Grand UK Holidays and we hope to see you again soon.

Valorada con 5 estrellas sobre 5

Nice hotel with lovely staff and good…

Nice hotel with lovely staff and good food. Andrew was an excellent driver and Bev is such a marvellous tour manager. This is the second time I have had Bev on a tour and she looks after you so well and is just lovely

22 de julio de 2024
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Respuesta de Grand UK Holidays - Coach Tours

Hello,

Thank you so much for taking the time to review your recent holiday with us, we're delighted to hear that you had an excellent time away with us. We're pleased to hear that you were well looked after by your Tour Manager & Driver. Thank you for travelling with us and we hope to see you again soon.

Valorada con 5 estrellas sobre 5

Excellent tour guide and driver

Excellent tour guide and driver
Superb excursions and lovely hotel

29 de julio de 2024
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Respuesta de Grand UK Holidays - Coach Tours

Hello Ian,

Thank you for taking the time to review your recent holiday with us, we're so pleased to hear that you had an excellent time away and enjoyed all of your excursions. Thank you for your kind words about your Tour Manager & Driver. Thank you for choosing Grand UK Holidays - we hope to see you again soon for another holiday.

Valorada con 4 estrellas sobre 5

Road, Rail & Sail in Lancs & Lake District…

Reasonable hotel in good location.Plenty of variety with the organised day trips but could haver spent more time in Lancaster and less time at the garden centre which is not a place I would visit on holiday.

29 de julio de 2024
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Respuesta de Grand UK Holidays - Coach Tours

Hello Chris,

Thank you so much for taking the time to review your recent holiday with us and for your feedback regarding your excursions - I will pass this onto our product team who are in charge of organising the itineraries. Thank you for travelling with us and we hope to see you again soon.

Valorada con 5 estrellas sobre 5

Holidays getting better.......e actual time we arrived at Hotel

The actual time we arrived at Hotel, afternoon instead of evening. Brilliant room. Sharon & Dave were brilliant.

27 de julio de 2024
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Respuesta de Grand UK Holidays - Coach Tours

Hello Mrs Softley,

Thank you for your review and for your kind words about Sharon & Dave. We are delighted to hear that you had an excellent holiday with us and we hope to see you again soon!

Valorada con 4 estrellas sobre 5

Good service local pick up

Good service local pick up. Great driver and courier. Only downside no veg with most evening meals at hotel

9 de agosto de 2024
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Respuesta de Grand UK Holidays - Coach Tours

Hello Denise,

Thank you for your review, we're pleased to hear that you enjoyed your recent holiday with us. We will pass on your feedback about the food to the hotel. Thanks.

Valorada con 5 estrellas sobre 5

A holiday to remember

It was a very nice hotel and the coach driver did an excellent job considering the roads in some parts. The courier kept every one supplied with drinks the friendliness of the whole coach. Was superb I can’t think of a single fault it was my second this year and I have two more booked I would ne er consider using any other company. First class

22 de julio de 2024
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Respuesta de Grand UK Holidays - Coach Tours

Hello Mrs Jay,

Thank you for taking the time to leave us a review. We are delighted to hear that you had an excellent holiday with us and were well looked after by your Tour Manager. We hope to see you again on another holiday soon.

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