Granite Zone Opiniones 

263
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We chose Granite Zone for our Quartz worktops as our daughter had used them and was very happy with their service. We can honestly say, from the first contact with Matt, who handled our enquiries (... Ver más

Valorada con 5 estrellas sobre 5

We dealt with Claire and Matt Crawford who were both very supportive and helpful when we were in the early stages of finding our dream stone. We chose Cosmic Black Granite. We were able to go to... Ver más

Valorada con 5 estrellas sobre 5

Just recently had a worktop fitted by granite zone. Fantastic service & a lot cheaper than competitors. Served by Jess in sales who was really helpful & got us a great price. Jess in logistics was als... Ver más

Valorada con 5 estrellas sobre 5

It's been a year since we visited granite zone so can't remember names. I do remember how helpful and patient he was when we looking around and asking questions. Buying direct from them saved me £2000... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de granito
  2. Proveedor para baños
  3. Fabricante de productos de cerámica
  4. Tienda de suministros de cocina
  5. Proveedor de piedras
  6. Cantero

Sobre Granite Zone

Escrito por la empresa


Solid Foundations, Exceptional Surfaces

Since our inception in 2008, Granite Zone has been driven by a singular mission: to deliver unparalleled quality and service to those in search of superior stone worktops. Our dedication to excellence has established us as leaders in the industry, specializing in granite, quartz, and ceramic worktops that transform spaces.

Craftsmanship Meets Innovation

At Granite Zone, we understand that choosing the perfect worktop is a journey. That's why we've crafted an exceptional online experience, complemented by our full-sized slab showroom and a comprehensive sample service. Our expert sales team is here to guide you, ensuring your vision comes to life with ease and precision.

A Spectrum of Choices for Every Need

Whether you're revamping your home or executing a commercial project, our extensive selection caters to both retail and trade customers. Our uniform working practice guarantees every client receives prompt, efficient service, ensuring a seamless process from start to finish.

Nationwide Reach, Personal Touch

Our commitment extends across much of the mainland, offering a personal touch with some geographic exclusions. We believe in the longevity of our installations, providing a steadfast guarantee: should any issue arise with our workmanship, we will rectify it at no extra cost, regardless of the time elapsed since installation.

Flexible Financing, Trusted Credentials

Understanding the importance of accessibility, we offer low deposit options and finance solutions, making it easier to bring your dream project to fruition. Our reputation for excellence is underpinned by certifications from Which? and Checkatrade, ensuring peace of mind and trust in our craftsmanship.

Granite Zone: Where Quality and Service Are Set in Stone

At Granite Zone, we're not just about creating worktops; we're about crafting experiences that last a lifetime. With every slab meticulously selected and every installation perfected, we stand by our promise of quality, service, and satisfaction. Discover the Granite Zone difference today and elevate your space with work surfaces that resonate with excellence.

VISIT OUR WEBSITE CONTACT US

Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

263 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(263)

6 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Gorgeous Stone.

Gorgeous Stone.
All staff very friendly and easy to deal with. Any queries/issues dealt with quickly.
Am so in love with my stone.

19 de noviembre de 2021
Opinión espontánea
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Respuesta de Granite Zone

Hi Louisa, thank you for taking the time to leave us a kind review. We are so pleased you are happy with your new worktops! Thank you for your custom. All the best - team GZ.

Valorada con 5 estrellas sobre 5

Fantastic throughout the whole process…

Fantastic throughout the whole process - great service, great quality installation (they were here ages ensuring all was perfect!) and quick process. Would highly recommend them, thanks again!

4 de octubre de 2021
Opinión espontánea
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Respuesta de Granite Zone

Hi Steph, thank you for taking the time to leave us a lovely review. We are so pleased you are happy with your new worktops and would recommend Granite Zone. All the best, Team GZ.

Valorada con 1 estrellas sobre 5

Damaged quartz after 18 months

Initially the service seemed quite good. Over a period of 18 months my kitchen quartz worktop had chipped in several places. They requested photos which I sent. Said it was still covered by 2 members of staff , and after 3 weeks of me chasing them up and phoning and being passed from pillar to post. No returned calls. I’m not a complainer by any stretch, however £2000 for a worktop that in the first year started to chip. Apparently I was told it’s accidental damage. I’ve had laminate that has lasted longer. I was told I signed it off as happy customer, I totally was , however if this is a rare problem, how come it isn’t covered in the lifetime warranty I ask myself. Very disappointed and let down by their lack of response and unprofessional approach .

18 de agosto de 2021
Opinión espontánea
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Respuesta de Granite Zone

It's never ideal to be told that our warranty does not cover accidental damage. Unfortunately this is a solid stone worktop.

Like any other types of countertops, they are susceptible to damage due to heavy impacts. Even laminates can be damaged if hit hard enough.

Whilst it is not covered under warranty, chips in the edges may be repaired; this depends on the location and size of the chip. If you would like us to explore that possibility please let us know; it is not expensive to carry out if repair is possible.

Valorada con 5 estrellas sobre 5

Great company - can’t recommend enough!

Fantastic throughout - great service, great quality worktops/installation and very quick process to top it off. Would highly recommend - they’re excellent!

18 de julio de 2021
Opinión espontánea
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Respuesta de Granite Zone

Hi Lauren, thank you for taking the time to leave us a review. We are delighted to hear that you are happy with your new worktops and that you would recommend Granite Zone. Take care.

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, great communication, and the survey and fitting team Luke & Tom, we’re excellent.
We love our new worktops and would have no hesitation in recommending Granitezone!

16 de julio de 2021
Opinión espontánea
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Respuesta de Granite Zone

Hi Anthony, thank you for your kind review. We are so pleased you are happy with your worktops. Your lovely feedback will be passed on to Luke and Tom. All the best - Granite Zone.

Valorada con 4 estrellas sobre 5

Excellent!

Excellent product range, competitively priced. We chose quartz (Gray starlight) for our worktop. They look fabulous. Quick responses to queries from start to finish. Slight hiccup at the last minute but resolved speedily. Installation team polite and professional. Would recommend.

29 de mayo de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Quartz worktops- fantastic service

Brilliant from start to finish, good communication and the install team did a great job. Worktops were installed on 23.12.2020. Jess was brilliant in dealing with everything and after being messed about by numerous companies granite zone were brilliant to deal with, wouldn't use anyone else and would recommend to everyone. Thank you

7 de enero de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Pleased with my worktops however…

Pleased with my worktops however company didn’t enclose enough tile backs for installation. After 6 weeks, countless emails and telephone calls I am no closer to getting my kitchen fitted. After sales communication is disappointing and unprofessional. I would not recommend this company.

8 de diciembre de 2020
Opinión espontánea
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Respuesta de Granite Zone

Could you elaborate please; what are tie backs? I feel that this complaint is not relevant to our services.

Valorada con 5 estrellas sobre 5

Thoroughly recommend!

Really happy with my new worktops! From the booking to the fitters every step was easy and easy. The worktops are great quality and make a great addition to any kitchen. Would throughly recommend

30 de noviembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Have been in today and used their…

Have been in today and used their services. I cannot rate highly enough. Extremely good value and went out of their way to be of assistance. If you looking for worktop please give them a call.

20 de noviembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fabulous

Fab company and beautiful product. Booking was easy well managed and the fitters were very polite. We love our worktop!

29 de octubre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent job

Just recently had a worktop fitted by granite zone. Fantastic service & a lot cheaper than competitors. Served by Jess in sales who was really helpful & got us a great price. Jess in logistics was also great, bit of a wait for templating but this was made up by quick fitting. Templating & fitting done by Luke (and another gentleman who I can’t remember his name - sorry!) absolutely fantastic job, friendly & hard working guys! Thanks so much.

26 de octubre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Loving my new worktop and sink

Had a granite worktop and undersink fitted in september by Marc. Lovely job. Came out to measure first then fitted it a few weeks later. Professional and friendly, great job. It's changed my kitchen. Love it.

19 de octubre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fitting of Granite worktops

A big shout out to Granitezone, what a fab company and very helpful. Mark came out to template for the worktops and advised us how to make our three windows in the kitchen look level with upstands and window sills.
Mark and Luke came back to fit the worktops and there was an error on the first piece, but what great customer service from Granitezone, they made another piece the same day and the lads came back and fitted them all even though they had to work later, what a credit these guys are to the company.

29 de septiembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service

Have just had my quartz work tops and splash backs fitted by Granite Zone found them to be very professional and helpful have to make a special mention about Mark the fitter who was excellent, would not hesitate to recommend him soso good at his job .

18 de septiembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Outstanding Service and Friendly Staff

The whole process was faultless, from sales to delivery and fitment. A special mention to Lyndsay for arranging samples and getting back to me with amendments, Jade in logistics for arranging a change of fitment dates, and Joe for a professional services and fitment at the highest standard.

Top class company for customer services, price and product quality.

11 de septiembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service and quality

We recently had new work surfaces and full splash backs from GraniteZone
Their price was good and the standard of work excellent
From start to finish (10days) everyone we communicated with was friendly and very helpful we were sent samples and Mark who came to do the measuring was lovely showed us pictures of kitchens he had worked on
which helped us to make a decision as to which of the samples we settled on. He also along with Luke came to fit the tops and splash backs they were Efficient tidy and genuinely nice guys they did an excellent job and we could not be happier with out new kitchen we would not hesitate to recommend this
Small husband and wife run company .

27 de mayo de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

What a fantastic company

What a fantastic company. I had a quote from another supplier that was twice the price of Granite zone. I couldn’t be more happier with the experience from start to finish. From the initial enquiry to the finished job everyone was professional, caring and generally excellent. Could not recommend this company enough. If you use them you won’t be disappointed.

21 de febrero de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

I have never had such a professional…

I have never had such a professional company undertake work in my home. I was concerned as they were in Manchester and i'm in Croydon, but this was not a problem. They were on time, professional and left the kitchen spotless. Their fitters are friendly and considerate to the customer.

5 de febrero de 2020
Opinión espontánea

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