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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I needed seed to sow quickly, due to the approach of winter weather, and Grass Seed Online delivered - I ordered on Tuesday late afternoon, it arrived by courier in Thursday morning. However... Tom... Ver más

Valorada con 4 estrellas sobre 5

Easy to order, received my order quickly although the box was damaged on arrival the contents were ok. Good coverage & grass starting shooting within 10days. Looking forward to a healthy green lawn f... Ver más

Valorada con 5 estrellas sobre 5

Absolutely brilliant. Dreadful patchy poor lawn mainly mud at back from dogs now converted to strong healthy lawn. Front lawn poor old grass raked and spread seeds thickly and now on the way to a look... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Product, shipping and price, the 3 things I consider when purchasing online were all 5 star ☆☆☆☆☆. Advice and information available online, after-sales contact with additional tips and tricks inclu... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Mayorista de productos agrícolas frescos
  2. también en la categoría
  3. Parque

Escrito por la empresa

Premium grass seed for lawns, landscaping and paddocks – expertly selected for UK conditions. Our certified mixtures are designed to deliver reliable, high-quality results, using only proven varieties that perform. Backed by expert advice, fair prices and dependable service, we’re here to help you get the best from your grass seed, every time.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

139 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 85% de las opiniones negativas

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4,4

Todas las opiniones

(139)

52 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great advice & service so far

Living on the East coast makes good lawn growing a challenge so, even though I’ve sowed a few lawns, I sought GSO’s advice. They gave great advice on all the aspects I needed help with, and delivered the seeds next day. So far, really good. I’ll update on the seed after the sowing at end of summer.

7 de mayo de 2026
Opinión espontánea
Logotipo de Grass Seed Online

Respuesta de Grass Seed Online

Thank you very much for the lovely review.

We completely understand the challenges of establishing and maintaining a lawn on the East coast, so we’re really pleased our advice has been helpful so far. It’s great to hear the seed arrived promptly too.

Best of luck with the sowing later in the summer and we’d love to hear how you get on once the lawn starts establishing.

Many thanks again for choosing Grass Seed Online.

The Grass Seed Online Team

Valorada con 2 estrellas sobre 5

Unfortunately it hasn’t arrived yet

Unfortunately it hasn’t arrived yet

1 de mayo de 2026
Logotipo de Grass Seed Online

Respuesta de Grass Seed Online

Thank you for your feedback and we’re sorry to hear you were disappointed with the delivery timing.

Please note Orders placed after the noon cut-off are only processed the following day and then out for delivery the day after.

We do hope that once received, the quality of the seed itself will meet your expectations and help restore your confidence in us.

Kind regards,

The Grass Seed Online Team

Valorada con 1 estrellas sobre 5

Ordered seeds Friday morning,because

Ordered seeds Friday morning,because
your site said next day delivery if ordered
by lunchtime. Planned my weekend accordingly. Still not received the seeds.
So not happy so far…..hope the quality of your seeds make up for it, if and when I receive them.

1 de mayo de 2026
Logotipo de Grass Seed Online

Respuesta de Grass Seed Online

Thank you for your feedback and we’re sorry to hear you were disappointed with the delivery timing.

To clarify, our free Next Day Delivery service applies to the next working day. Orders placed before noon on a Friday are therefore delivered on Monday, unless the optional Saturday delivery service is selected at checkout.

We completely understand your frustration, particularly as you had planned your weekend around the order arriving sooner, and we appreciate you taking the time to share your experience.

We do hope that once received, the quality of the seed itself will meet your expectations and help restore your confidence in us.

Kind regards,

The Grass Seed Online Team

Valorada con 5 estrellas sobre 5

already seeds coming through have…

already seeds coming through have ordered another delivery

1 de mayo de 2026
Logotipo de Grass Seed Online

Respuesta de Grass Seed Online

Thank you for the great feedback.

We’re delighted to hear the seed is already starting to come through and really appreciate you placing another order with us so quickly.

Wishing you continued success with your lawn project and thank you again for your support.

The Grass Seed Online Team

Valorada con 5 estrellas sobre 5

Prompt delivery

Prompt delivery

2 de abril de 2026
Logotipo de Grass Seed Online

Respuesta de Grass Seed Online

Thank you for the 5-star review. We’re pleased to hear your order arrived promptly and really appreciate your support.

Valorada con 4 estrellas sobre 5

Product information was excellent; poor delivery

Product information was excellent; the product was ordered just after the cut-off for next day deliver, so should have arrived on the second day after order, but the delivery came 3 days later; the sack of seed had been dropped by front door, rather than placed, so the parcel was bent like a triangle and the cardboard packaging was broken.

31 de marzo de 2026
Logotipo de Grass Seed Online

Respuesta de Grass Seed Online

Thank you for taking the time to leave your feedback – we’re really pleased to hear that you found the product information helpful.

That said, I’m very sorry to hear about your delivery experience. The delay and the condition your order arrived in is clearly not the standard we expect, and I completely understand how frustrating that must have been.

While your parcel did leave us on time, it’s clear the courier has let us both down on this occasion. We’ll be raising this with them directly to help prevent it happening again.

If the condition of the packaging has affected the seed in any way, please do let us know – we’ll be more than happy to put that right for you.

Thanks again for your feedback and for bringing this to our attention.

Kind regards,
The GSO Team

Valorada con 1 estrellas sobre 5

Delivery very poor, or will it be delivered

Well unfortunately the next day delivery, on this occasion is a joke.
Or you’re using a very poor distributor!
My order was down for delivery 1/4/26, I saw the delivery vehicle on the track my order with in a couple of miles or so I thought.
Then delivery update for 2/4/26, I see the vehicle again within a mile or our home.
Again no delivery, I’m thinking what a joke.
Now I have a delivery date of Saturday the 4/4/26 so let’s see what happens, I’m sure the seed I ordered will need cutting before I plant it.
I’m not impressed.

31 de marzo de 2026
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Respuesta de Grass Seed Online

We completely understand your frustration, especially after seeing the driver so close on multiple occasions and then having the delivery pushed back. That’s not the experience we want for any of our customers. From our side, the order was dispatched on time and we did everything we could to chase this with the courier and keep you updated throughout. We even re-sent your order and booked it on a Saturday delivery to ensure you received it over the Easter bank holiday. However,we understand this doesn’t make it any less disappointing for you.

We’ve fed this back to the courier as this clearly isn’t the level of service expected, and we’ll continue to push for improvements to avoid this happening again.

We really appreciate your patience while we worked to get this resolved, and we’re sorry the experience has left you feeling this way.

If there’s anything further we can do to help now your order has arrived, please don’t hesitate to get in touch.

Valorada con 5 estrellas sobre 5

Quick delivery

Quick delivery. well packed

2 de marzo de 2026
Logotipo de Grass Seed Online

Respuesta de Grass Seed Online

Thank you for your kind review! We’re really pleased to hear that your order arrived quickly and in good condition.

We appreciate you taking the time to share your feedback and hope you’re happy with the results once you get growing.

Valorada con 5 estrellas sobre 5

Great product

Great product, great service

2 de marzo de 2026
Logotipo de Grass Seed Online

Respuesta de Grass Seed Online

Thank you for your positive feedback on our Grass Seed! We're pleased to hear that you had a great experience with our product and our service.

Valorada con 5 estrellas sobre 5

A very happy customer

I recently ordered some wildflower mix and some grass seed.
Although there was an admin problem, with an incorrect address - possibly my error anyway, the seed was delayed in arriving.
Tom, in customer services, soon found the problem and made a very generous compensation offer to make up for the inconvenience.
In life, mistakes will always happen, but rather than wasting time/energy pointing fingers, Tom sensibly found a solution and rectified it.
With quality after service like this, I would not hesitate recommending Grass seed online to others.

A pleasure doing business with you.

23 de febrero de 2026
Opinión espontánea
Logotipo de Grass Seed Online

Respuesta de Grass Seed Online

Thank you for the kind feedback. We’re really pleased to hear you’re happy with both the seed and the service. Delighted that Tom was able to get things sorted quickly for you. We truly appreciate the recommendation and look forward to helping again in the future.

Valorada con 5 estrellas sobre 5

Excellent service

Arrived extremely promptly well packaged, I plan to sow the grass seed in March so I'll see the results then. Very easy to order, excellent service.

12 de febrero de 2026
Opinión espontánea
Logotipo de Grass Seed Online

Respuesta de Grass Seed Online

Thank you for the great feedback. We’re pleased to hear your order arrived quickly and that the process was easy. Best of luck with the sowing in March - we're confident you'll see excellent results!

Valorada con 5 estrellas sobre 5

Very efficient.

Very efficient.

3 de febrero de 2026
Logotipo de Grass Seed Online

Respuesta de Grass Seed Online

Thank you for the feedback. We’re glad you found the service efficient and appreciate you taking the time to leave a review.

Valorada con 5 estrellas sobre 5

Great service good communication

Great service good communication

3 de febrero de 2026
Logotipo de Grass Seed Online

Respuesta de Grass Seed Online

Thank you for the feedback. We’re glad you found the service efficient and appreciate you taking the time to leave a review.

Valorada con 5 estrellas sobre 5

Good communication and delivery

Good communication and delivery. Unable to give growing details as the grass will be used in the spring!

2 de febrero de 2026
Logotipo de Grass Seed Online

Respuesta de Grass Seed Online

Thank you for the feedback. We’re glad to hear the communication and delivery met expectations. Best of luck with the sowing in spring — we hope the results are just as good!

Valorada con 5 estrellas sobre 5

You delivered to your word.

You delivered to your word.

2 de febrero de 2026
Logotipo de Grass Seed Online

Respuesta de Grass Seed Online

Thank you for the review. We’re pleased everything arrived as promised and really appreciate you taking the time to share your feedback.

Valorada con 5 estrellas sobre 5
Logotipo de Grass Seed Online

Respuesta de Grass Seed Online

Thank you for the feedback. We’re glad to hear your order arrived quickly and that you found the price good value. We really appreciate you taking the time to leave a review.

Valorada con 5 estrellas sobre 5

Very easy to order

Very easy to order, Next day delivery delivered on time, what more could you ask for!!

29 de enero de 2026
Logotipo de Grass Seed Online

Respuesta de Grass Seed Online

Thank you for the great feedback. We’re really pleased to hear the ordering process was easy and that your delivery arrived right on time. We appreciate you choosing Grass Seed Online!

Valorada con 5 estrellas sobre 5

Great Customer Service

I contacted Customer service to enquire about specialist seed and was given good advice. As order was just before Christmas I asked for delviery to be delayed until after 5th Jan. Seed was delivered on 7th Jan on time

5 de enero de 2026
Logotipo de Grass Seed Online

Respuesta de Grass Seed Online

Thank you for the feedback. We’re pleased our customer service team could help with your enquiry and arrange delivery to suit you. Glad everything arrived on time, and we appreciate you choosing Grass Seed Online.

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