Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

Got a box of Cherry Bakewell Oat Boosts as a free "treat" at Waitrose. I agree with another reviewer who said the box the flapjacks are in could easily be half the size. Surely a marketing ploy to ma... Ver más

Valorada con 1 estrellas sobre 5

My family were fairly poor and my mum worked in service as a cook . She was able to conjure something to eat from scratch sometimes she’d create a suet pudding mix of suet dried fruit sometimes sugar... Ver más

Valorada con 2 estrellas sobre 5

Don't be influenced by the size of the packaging, once opened the contents are small,small,small!!! Box could easily be less than half its size,and wouldn't be so misleading. For the price,contents... Ver más

Valorada con 4 estrellas sobre 5

I've really liked receiving a weekly box. Came to the office and gave something nice to munch on when the need arose. I guess this is part of the intention behind the name. Maybe a bit pricey but t... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Restaurantes y bares

Sobre graze.com

Escrito por la empresa

Since 2008, seven friends (and a few helpers!) have been reinventing snacking, one delicious nibble at a time.

We all love food and wanted to get a lot more out of our snacking. So we started inventing snacks that showed off health's more pleasurable side, and working on the best way to get them to busy foodies like us.

We've now catered to over 5,000,000 grazers across both sides of the pond (graze USA est. 2013) - and as of summer 2015, we're in stores in the UK too!

Aside from snacks, we're also proud founders of our very own charity. We're passionate about where food comes from, including the impact on the people involved. When graze was started, so was the graze School of Farming, made to support and develop a sustainable farming community in rural Uganda.

Información de contacto

1,9

Malo

TrustScore: 2 sobre 5

4 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

1,9

Todas las opiniones

(3659)

14 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Thank You Graze,

I have really enjoyed what I have been sent so far and love the fact I can tell you which ones Im not interested in, great service Graze, Thank you.

15 de junio de 2023
Opinión espontánea
Logotipo de graze.com

Respuesta de graze.com

The pleasure is all ours! Thanks so much :)

Valorada con 3 estrellas sobre 5

OK not bad

delivery was OK (box fits through letterbox) snacks were OK but nothing special and a bit crunchy tbh. Asked for light selection but most were quite high in calories I thought. There were a lot of something and a tea bag combos, haven't used the teabags as no info about what type of tea.

14 de junio de 2023
Opinión espontánea
Logotipo de graze.com

Respuesta de graze.com

Hi Deborah,

Thanks for leaving a review for us.

We're sorry to hear that you found the snacks to be a little crunchy - the light box contains snacks with 150 calories and less, if you believe you were sent snacks from outside of the light box range, please do let us know.

We hope that you'll try the tea and enjoy it, it's a Kenyan and Assam blend perfect for an afternoon pick me up - it's very popular with grazers!

We hope to see you graze with us again in future :)

Valorada con 5 estrellas sobre 5

Love my wee boxes

Love my wee boxes. Great that you can get samples of all the products. Love all the items I've had so far

14 de junio de 2023
Opinión espontánea
Logotipo de graze.com

Respuesta de graze.com

Hi Emma, Thanks so much for this review, it's great to hear that you're enjoying the boxes! We wish you continued happy grazing! :)

Valorada con 1 estrellas sobre 5

Left a bit disappointed with delivery…

Left a bit disappointed with delivery at graze. Last time I checked I liked graze and decided to place an order for the school holidays so we could have something different for a change.
I ordered on Tuesday before 2pm so I could get it next day so paid for the quicker delivery, I wish I hadn't bothered and just had a royal mail delivery.

Next day on Wednesday delivery day and no snacks so I check my account orders and it says partial fulfillment/awaiting fulfillment, this usually means they are waiting on stock and I never did receive a shipping confirmation.
So I try to contact graze about my delivery and also rightly asking for a refund on delivery as it was not coming next day because that's what I paid for but it says it can take 48 hours for graze to get back to you.
Funnily straight after I sent my query I get a shipping confirmation my order has now been dispatched but I am still charged for a next day delivery I didn't receive.

So today Thursday they finally arrive but...... not. The APC person (the quicker delivery firm) knocked and waited a moment and stuffed a 'sorry we missed you' through the letterbox. I didn't hear as they must have knocked on my porch door rather than open my porch door and knock on my main door and I was downstairs! but I saw on my nest camera on my phone that they had been but when I got to my porch there was no parcel.

APC delivery requires a signature which I was not aware of!
If you don't visit the delivery help section prior to ordering, no where on placing your order does it tell you need to sign for the quicker delivery, not on the check out screen, order confirmation email or even shipping email which isn't great and why I prefer royal mail as they have at least the sense to leave it inside my enclosed porch.
Another negative is that on graze you cannot leave any delivery preference or notes for the delivery driver like knock on my main door not the outside porch door!

So I am still waiting for my delivery and a message back from graze....
I would suggest to go for normal delivery.

Update I got my order Friday and caught the driver who was really nice and friendly so no problem there but still I paid for next day delivery and didn't receive that service.

1 de junio de 2023
Opinión espontánea
Logotipo de graze.com

Respuesta de graze.com

I'm really sorry to hear that you had this experience! Please email us at hello@graze.com so that we can help further, and we'll get back to you as soon as we can.

Valorada con 3 estrellas sobre 5

pricey treat

I really like the sweet snacks but some were higher in calories than I thought and for a small portion. Deliveries were a bit messed up but that was the bank holidays. I felt like it was a bit overpriced but a nice treat to try

8 de mayo de 2023
Opinión espontánea
Logotipo de graze.com

Respuesta de graze.com

Thanks for the feedback! Sorry to hear that your snacks didn't arrive on time - if you decide to graze with us again you might like to try the light box, as each snack has a limit of 150 calories :)

Valorada con 2 estrellas sobre 5

Sadly Disappointing

Very small snack boxes, most have little flavor with the exception of a few. Had a full box of flapjacks and a full box of nuts. Shame as I thought it would have been varied.

22 de mayo de 2023
Opinión espontánea
Logotipo de graze.com

Respuesta de graze.com

Really sorry to hear that you didn't enjoy your snacks! Our boxes are intended to be as varied as possible - could you please email us at hello@graze.com so we can look into this further?

Valorada con 2 estrellas sobre 5

Overpriced for what it is.

Definitely does not warrant the price they charge!

11 de mayo de 2023
Opinión espontánea
Logotipo de graze.com

Respuesta de graze.com

Sorry to hear that - We feel our boxes offer great value, especially as they include the price of delivery to your door. Your feedback is much appreciated though!

Valorada con 4 estrellas sobre 5

Convenient and tasty

Convenient to organise and really tasty snacks. The choices are diverse, like the way the menu is structured online to like / block.

3 de mayo de 2023
Opinión espontánea
Logotipo de graze.com

Respuesta de graze.com

Thanks so much! Happy grazing :)

Valorada con 5 estrellas sobre 5

Great tasting snacks

Their snacks are tasty and healthy - was easy to order a trial box on their website. There’s a range of products to choose from, to suit many tastes and preferences.

28 de abril de 2023
Opinión espontánea
Logotipo de graze.com

Respuesta de graze.com

Hi Aziz, Thanks so much for this review. It's great to hear that you enjoy the snacks. We wish you continued happy grazing! :)

Valorada con 5 estrellas sobre 5

They are delicious

March and April . 3 or 4 graze boxes plus 2 boxes of 6 assorted snacks. Enjoyed all flavours.
Seem to be getting graze boxes more often than I expected, thought I had ordered for monthly delivery, please check or adjust

28 de abril de 2023
Opinión espontánea
Logotipo de graze.com

Respuesta de graze.com

Lovely to hear that you've been enjoying the snacks! Please email our Customer Service team at hello@graze.com so that they can assist with your delivery frequency :)

Valorada con 5 estrellas sobre 5

Brilliant healthy snacks

Brilliant healthy snacks, excellent customer service. Recommended for anyone wanting to snack a little healthier

14 de abril de 2023
Opinión espontánea
Logotipo de graze.com

Respuesta de graze.com

Lovely to hear that you've been enjoying the snacks! Thanks for the review :)

Valorada con 5 estrellas sobre 5

Lovely varied selection

Lovel, tasty varied selection, love the use of corn and broad beans so low in calories and mini dips are a sweet treat.

7 de abril de 2023
Opinión espontánea
Logotipo de graze.com

Respuesta de graze.com

Thanks so much! Happy grazing :)

Valorada con 2 estrellas sobre 5

I tried it for few weeks, wasn't impressed

I tried it for few weeks. First free box was great, great selection, nice snacks. Then it went donwhill, as soon as I started paying for the boxes. Each time I was getting snacks clearly rated by me as ones I dont want or ones not even in my box type. What's the point of asking customers to rate snacks based on what they like if they're just going to give me what they want and not even some nice snacks, just clearly ones they have too much stock of and want to get rid of

6 de abril de 2023
Opinión espontánea
Logotipo de graze.com

Respuesta de graze.com

Really sorry to hear that! I can assure you that our grazers' ratings are our first consideration when preparing boxes, so you definitely shouldn't be receiving snacks you didn't want. If you'd like further help with this issue, please get in touch with us via email at hello@graze.com and someone will get back to you as soon as possible.

Valorada con 5 estrellas sobre 5

Graze has great productions and customer service

Graze has great productions! However, I ran into some issues with cancelling my account(User error) and when I reach out they were very helpful. They quickly cancelled my account and gave me a refund. Very nice company and Lisa was friendly and helpful!

2 de abril de 2023
Opinión espontánea
Logotipo de graze.com

Respuesta de graze.com

Glad to hear your issues have been resolved, and that you enjoyed the snacks! Thanks for the review :)

Valorada con 4 estrellas sobre 5

Great snacks

Great snacks, a little expensive to have daily but they are good. The packs of nuts are quite short in their portions to be honest and the bars have shrunk quite a bit but otherwise they do taste good - especially for a health snack

22 de marzo de 2023
Opinión espontánea
Logotipo de graze.com

Respuesta de graze.com

Thanks so much for this review, C.

Our snack team work with our in-house nutritionist to create perfectly-portioned snacks that are just the right size to keep grazers fuelled between meals and it is the case that we have redeveloped some recipes to reduce the amount/weight of certain ingredients while increasing others - this is mostly to help with reducing salt, sugar and fat - but we can assure that there hasn't been an overall reduction in the size or amounts of our snacks.

However, we do appreciate your feedback on the snack sizes and prices, any and all feedback is welcome and it's great to hear that you're a fan of the snacks!

We wish you continued happy grazing! 🙂

Valorada con 5 estrellas sobre 5

Healthy Snacking

I’ve selected the snacks below 150 calories. It a great way to go if you’re counting your calories or aiming to improve your diet. There’s many tasty options to keep you happy. Healthy snacking is positive step. I like that the box fits through my letterbox and drops every Friday. I’d recommend Graze.

18 de marzo de 2023
Opinión espontánea
Logotipo de graze.com

Respuesta de graze.com

Hi Alan, It's lovely to hear that you've been enjoying your light boxes! Thanks so much for the review :)

Valorada con 3 estrellas sobre 5

I’ve only received 1 out of the 3 boxes…

I’ve only received 1 out of the 3 boxes I’ve paid for so cannot offer a review on all boxes.
As a domiciliary carer I needed snack s for between clients that I could eat while driving.
I’ve so far received 2 packs of nuts, 1 bread sticks with peanut butter and flapjacks. All tasted good, some impractical for the car journey.

11 de marzo de 2023
Opinión espontánea
Logotipo de graze.com

Respuesta de graze.com

Hi Samantha, Sorry to hear that you've been missing some of your boxes! Please get in touch with us at hello@graze.com so that we can look into this for you :)

Valorada con 1 estrellas sobre 5

I was charged without my consent similar to many customers

I was charged without my consent similar to many customers. I just want to try it once, and you make me subscribe without noticing. I would say it is a kind of scam. You will answer by guiding me how to cancel my subscription but why do I need to cancel a subscription that I have not chosen to make.
Could you refund me my money and quit this type of almost scam business.

5 de marzo de 2023
Opinión espontánea
Logotipo de graze.com

Respuesta de graze.com

Hi Ali, Sorry to hear that you were charged unexpectedly. We try to make it as clear as possible during our sign-up process that this is a subscription service, as well as confirming this in your welcome email. If you have any further questions, please feel free to contact us at hello@graze.com and we'll be happy to help!

Valorada con 2 estrellas sobre 5

Underwhelmed, overpriced.

Underwhelmed, overpriced selection of cheap snacks wrapped in plentiful marketing. Not sure I get the point, or understand the value here; a random selection of small snacks from a (vaguely) curated list arrive each week. There’s five working days in a week; yet four little trays arrive so which workday is snack free…? Decisions decisions!
I’d not pay more than 60p for a plastic tray of similar flavoured fragments but these are around £1.25 each - and I didn’t even get to choose them!
Tried it for a few weeks (so you don’t have to!) the value offering here is pretty poor.

4 de marzo de 2023
Opinión espontánea
Logotipo de graze.com

Respuesta de graze.com

Hi Mark, Thanks for the review. Sorry to hear that you haven't enjoyed your boxes. We're confident that our subscriptions offer great value and variety, as well as including the costs of delivery straight to your door. You can also curate your own boxes with our ratings system, so each box can be full of your faves.

Valorada con 5 estrellas sobre 5

I love all the flapjacks and the smoky…

I love all the flapjacks and the smoky barbecue the best and the coconut flakes I just love them so much

3 de marzo de 2023
Opinión espontánea
Logotipo de graze.com

Respuesta de graze.com

That's great to hear Aidan! Love the enthusiasm and hope you keep enjoying the snacks :)

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más