From initial enquiry through to post service follow up - absolutely excellent. We needed a new application pen' testing. Quote was in line with expectations, the tester was proactive throughout, the... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
Pretty bad customer experience so far. Very painful to buy online courses with multiple failed attempts trying to pay online. Eventually succeeded. Once the account is created it's just not intui... Ver más
La empresa ha respondido
Any course delivered by IT Governance is a pleasure to attend. All the staff are fantastic - from enrollment all the way through to completion. The trainers know their stuff inside out and the learnin... Ver más
La empresa ha respondido
We have been using IT Governance for over 5 years now for our Cyber Essentials Plus accreditation and the service has always been faultless. Excellent support from the team throughout the process,... Ver más
La empresa ha respondido
4,5
Excelente
288 opiniones
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Excellent course
The course I attended was a 1-day transition course - a very useful and detailed overview of the changes to the standard. I really appreciated the interactive elements throughout. Great course instructor!
18 de diciembre de 2023
Opinión espontánea
Respuesta de GRC Solutions
Hello Philip,
Thank you for your review! We are delighted to hear that you found our training course useful.
Your feedback helps us to continually improve the products and services we offer, so we really appreciate you taking the time.
Kind regards,
IT Governance
Cyber security Training
Doing all my cyber security qualifications through ITGovernance, Great Instructors and well prepared course content and the team is very supportive
17 de noviembre de 2023
Opinión espontánea
Respuesta de GRC Solutions
Hello Stanley,
Thank you for your review! We are delighted to hear that you found our training courses useful.
Your feedback helps us to continually improve the products and services we offer, so we really appreciate you taking the time.
Kind regards,
IT Governance
Foundation & Practitioner
Foundation (Matt) followed by Practitioner (Andy) in the one week. The knowledge and guidance given by both was great. Really appreciate the time Andy took to relate items to my industry (travel). Its a hard going course but well worth it. I have come away with lots to do.
15 de diciembre de 2023
Opinión espontánea
Respuesta de GRC Solutions
Hello,
Thank you for taking the time to leave a review!
We are happy to hear that you had such a great experience with us.
Your feedback helps us to continually improve the products and services we offer, so we really appreciate you taking the time.
Kind regards,
IT Governance
Great customer support
Great customer support , quick replies!
7 de diciembre de 2023
Opinión espontánea
Respuesta de GRC Solutions
Hello Diana,
Thank you so much for taking the time to leave a review! We really appreciate your kind words and positive feedback.
If there's anything else we can assist you with, please don't hesitate to reach out.
Best regards,
IT Governance
Would recommend for all those handling personal data
Fantastic coverage of the GDPR, led by a very knowledgeable instructor who could provide real life examples to contextualise the theory. The course was well structured, but be warned - its a lot of information for one day. Im sure it will take a couple of days of private recap over the excellent materials provided to cement this learning.
11 de diciembre de 2023
Opinión espontánea
Respuesta de GRC Solutions
Hello Ruairi,
Thank you so much for your fantastic review! We're delighted to hear that you had such an amazing experience with us.
We really value your feedback as it helps us constantly improve our products and services. Thank you for taking the time to share your thoughts.
Best regards,
IT Governance
IT Governance wouldn't process a refund…
IT Governance wouldn't process a refund on a renewal that was cancelled on the day of renewal! customer service completely unaccomodating.
update 8/12/2023 - they have agreed to refund
7 de diciembre de 2023
Opinión espontánea
Respuesta de GRC Solutions
Hello Brian,
Thank you for your review.
We apologise for any inconvenience and frustration you may have experienced with our service, and we appreciate you taking the time to bring this matter to our attention.
We would like to inform you that we have recently been in touch with you and have actively worked to address and resolve your concerns. As such, we have processed a refund for your order. We would like to thank you for amending your original review.
If, in the meantime, you have any future concerns or questions, you can reach us at servicecentre@itgovernance.co.uk or alternatively Telephone: +44 (0)333 800 7000 and our team will do their best to address your concerns and provide a resolution. Your satisfaction is important to us, and we want to ensure your experience with IT Governance reflects the high standards we strive for.
Best wishes,
IT Governance
The GDPR Foundation Training Course was…
The GDPR Foundation Training Course was through but broken down in simple English
The trainer was engaging and made the topic interesting
We also touched upon upcoming changes to regulation and the importance of keeping up to date with changes coming
4 de diciembre de 2023
Opinión espontánea
Respuesta de GRC Solutions
Hello Chris,
Thank you so much for taking the time to leave a review! We really appreciate your kind words and positive feedback.
It's fantastic to hear that you had such a great experience with us.
If there's anything else we can assist you with, please don't hesitate to reach out.
Best regards,
IT Governance
Quick and easy to find the resources I…
Quick and easy to find the resources I needed on Business Continuity and ISO 27001.
Kept me informed of a pre-order and refunded proactively when the publish date had been delayed.
17 de noviembre de 2023
Opinión espontánea
Respuesta de GRC Solutions
Hello Simon,
Thank you so much for your fantastic review! We're delighted to hear that you had such an amazing experience with us.
We really value your feedback as it helps us constantly improve our products and services. Thank you for taking the time to share your thoughts.
Best regards,
IT Governance
Great trainer and course content
Great trainer and course content. Information was good and detailed.
27 de noviembre de 2023
Opinión espontánea
Respuesta de GRC Solutions
Hello Seeta,
Thank you for your wonderful review! We're pleased to hear that you had a great experience training with us.
Your feedback is important to us as it helps us improve our products and services. We really appreciate you taking the time to share your thoughts.
We hope to welcome you back on your next training course with us soon!
Best regards,
IT Governance
DPIA workshop course - a great way to expand your knowledge on this subject
This course proves highly beneficial for individuals seeking to deepen their understanding of DPIAs. The instructor, Andy, employs an engaging presentation style, providing ample opportunities for participants to ask questions and discuss real-life examples. This dynamic approach contributes to a both enjoyable and informative learning experience
27 de noviembre de 2023
Opinión espontánea
Respuesta de GRC Solutions
Hello Marius,
Thank you for your review! We are delighted to hear that you had such a great experience with us. Your feedback helps us to continually improve the products and services we offer, so we really appreciate you taking the time.
Kind regards,
IT Governance
Recommended! Excellent content and tutor
Loved it - excellent communications before the training and booking was very easy.
Great content, engaging tutor and chat was encouraged to enhance the experience. Would 100% book another course. I am now taking what I have learned and building out our response plans!
16 de noviembre de 2023
Opinión espontánea
Respuesta de GRC Solutions
Hello Ian,
Thank you so much for taking the time to leave a review! We really appreciate your kind words and positive feedback.
It's fantastic to hear that you had such a great experience with us.
If there's anything else we can assist you with, please don't hesitate to reach out.
Best regards,
IT Governance
Our business needed a course that…
Our business needed a course that related to safely sending and receiving emails as this is the highest form of data breach and cyber security risk. This was the only course online that we could find and it has some very useful tips, even for experienced staff.
2 de octubre de 2023
Opinión espontánea
Respuesta de GRC Solutions
Hello Ross,
Thank you so much for your fantastic review! We're delighted to hear that you had such an amazing experience with us.
We really value your feedback as it helps us constantly improve our products and services. Thank you for taking the time to share your thoughts.
Best regards,
IT Governance
We had great assistance and advise in…
We had great assistance and advise in obtaining compliance
20 de julio de 2023
Opinión espontánea
Respuesta de GRC Solutions
Hello Gordon,
Thank you for your review! We are delighted to hear that you had such a great experience with us.
Your feedback helps us to continually improve the products and services we offer, so we really appreciate you taking the time.
Kind regards,
IT Governance
A pleasure to learn from
Any course delivered by IT Governance is a pleasure to attend. All the staff are fantastic - from enrollment all the way through to completion. The trainers know their stuff inside out and the learning guides that accompany the courses are extremely detailed. I've used self paced and taught courses from IT Governance and will definitely be using them again in the future.
10 de noviembre de 2023
Opinión espontánea
Respuesta de GRC Solutions
Hello Mykaela,
Thank you for your wonderful review! We're pleased to hear that you had a great experience training with us.
Your feedback is important to us as it helps us improve our products and services. We really appreciate you taking the time to share your thoughts.
We hope to welcome you back on your next training course with us soon!
Best regards,
IT Governance
A great experience
The communication and learning materials provided prior to the course was a great starting point and helped a lot in preparing for the 1 day session. Andy (trainer) was incredibly knowledgeable and provided lots of opportunities for questions. He often went out of his way to provide additional information during break out periods. All in all, the session was great and all material covered more than enough to sit and pass the exam.
6 de noviembre de 2023
Opinión espontánea
Respuesta de GRC Solutions
Hello Liam,
Thank you so much for taking the time to leave a review! We really appreciate your kind words and positive feedback.
It's fantastic to hear that you had such a great experience with us.
If there's anything else we can assist you with, please don't hesitate to reach out.
Best regards,
IT Governance
Overall a good experience
The process of booking the exam was quick and easy, and actually ensuring my laptop met the requirements and sitting the exam was straightforward. The only improvement I think that could be made is communication of when the actual exam voucher and booking instructions are received following payment. Other than that, it was a very straightforward and easy process. The certificate arrived incredibly fast after successfully passing the exam.
31 de octubre de 2023
Opinión espontánea
Respuesta de GRC Solutions
Hello Matthew,
Thank you for taking time to leave a review! We are pleased to hear that you had such a great experience shopping with us.
Your feedback helps us to continually improve the products and services we offer, so thank you!
Kind regards,
IT Governance
IT Governance - CE Plus
We have been using IT Governance for over 5 years now for our Cyber Essentials Plus accreditation and the service has always been faultless. Excellent support from the team throughout the process, and also a thankyou to our CE Plus assessor Govin. He was knowledgeable, patient and made what could be a stressful assessment very easy going. We would not hesitate to use IT Governance again.
Thanks again,
Thomas Moss
26 de octubre de 2023
Opinión espontánea
Respuesta de GRC Solutions
Hello,
Thank you so much for your fantastic review! We're delighted to hear that you had such an amazing experience with us.
We really value your feedback as it helps us constantly improve our products and services. Thank you for taking the time to share your thoughts.
Best regards,
IT Governance
Fraud
You charged me for a year of using your tool, even though I immediately wrote to you that I don't want to use your tool because it's garbage, I canceled the subscription the same day.
26 de octubre de 2023
Opinión espontánea
Respuesta de GRC Solutions
Hello Saša,
Please refer to our reply to your first review that you left just 24 hours prior to this. We provided a comprehensive reply with clarification and guidance on how we can support you further with your toolkit purchase. Our customer support have not heard anything further from you.
Based on several of your other negative reviews left by your business to our company profile, we can see that all of the multiple reviews you have left are deliberately malicious. You are clearly a competitor and have used our Trustpilot listing (which we are rated very highly at 4.6 on) as a channel to attack us. Our toolkits have been successfully used by thousands of organisations for over 15 years, and we wholeheartedly disagree with your comments.
Again, our customer support team is on standby to assist you with any questions or concerns you may have regarding how to complete the templates, as we have discussed with you previously. Please do get back in touch with any questions or additional guidance as we would be happy to support you with your toolkit purchase as much as possible.
Kind regards,
IT Governance
A good basic understanding of the changes
The course is excellent giving a good basic understanding of what has changed in the standards, it could do with using a few more practical examples to illustrate the changes better.
23 de octubre de 2023
Opinión espontánea
Respuesta de GRC Solutions
Hello Helen,
Thank you so much for your fantastic review! We're delighted to hear that you had such an amazing experience with us.
We really value your feedback as it helps us constantly improve our products and services. Thank you for taking the time to share your thoughts.
Best regards,
IT Governance
Excellent source of information
I'm very pleased to have purchased ITIL® 4 High-Velocity IT (HVIT) – Your companion to the ITIL 4 Managing Professional HVIT certification. After failing my first attempt at this exam, I was excited to find a source that explained the course information in an easy-to-understand and relatable context. It was instrumental in my success in passing my retake exam.
22 de octubre de 2023
Opinión espontánea
Respuesta de GRC Solutions
Hello,
Thank you for your review! We are delighted to hear that you had such a great experience with us.
We really value your feedback as it helps us constantly improve our products and services. Thank you for taking the time to share your thoughts.
Kind regards,
IT Governance
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